Nursing homeFAID #12574
Shalom Gardens Health & Rehabilitation
★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare
Photo via Google · Mary Malone
Public record summary
What we can show you for free.
Bed capacity
101
CMS facility ID
495291
Care type
Nursing home
County
Henrico
Facility name
Shalom Gardens Health & Rehabilitation
Street address
1600 JOHN ROLFE PARKWAY
City / state / ZIP
Richmond, VA 23233
Phone
(804) 750-2183
Website
About this facility — Shalom Gardens Health & Rehabilitation
Shalom Gardens Health & Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Richmond, Virginia. It is licensed for 101 beds — close to the median for skilled nursing facilities in Virginia (117 beds).
It is one of 103 senior care facilities in Richmond and 289 skilled nursing facilities across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Shalom Gardens Health & Rehabilitation 85 times across 10 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $39,555 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Hill Valley Healthcare
Ownership type
For profit - Corporation
Registered owners & officers
Beth Shalom Snf Operations Holdings Llc
Indirect owner — since 2023
Binyomin & Ruchi Holdings Llc
Indirect owner — since 2023
Crg Beth Sholom Snf Operations Llc
Indirect owner — since 2023
Devorie & Shloimy Holdings Llc
Indirect owner — since 2023
Hvh Beth Sholom Snf Propco Opco Holdings Llc
Indirect owner — since 2023
Mackall, Tyler
Managing employee — since 2023
Shloimy & Malky Holdings Llc
Indirect owner — since 2023
Sterling, Phillip
Officer — since 2023
Tulchi & Chavi Holdings Llc
Indirect owner — since 2023
Regulatory standing
Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1995-01-01
CMS overall rating
1 of 5 stars
Health deficiencies
13 at the last standard inspection
Federal fines
$39,555 total
Last standard inspection
2024-06-28
Nurse staffing
3.7 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$563 per day (≈ $17,120/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
47% Medicaid · 28% Medicare · 24% private/other
Occupancy
86% (fiscal year 2023)
Vs. state median
40% above the VA median of $401/day — full state cost breakdown
Services & coverage
Licensed beds
101
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: 9:00 AM – 6:00 PM · Tuesday: 9:00 AM – 6:00 PM · Wednesday: 9:00 AM – 6:00 PM · Thursday: 9:00 AM – 6:00 PM · Friday: 9:00 AM – 6:00 PM · Saturday: Closed · Sunday: Closed
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-06Health inspectionComplaint-triggered8 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-06-03
F-0657
E · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-06-03
F-0678
J · Immediate jeopardyFrom a complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2026-06-03
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-06-03
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0725
J · Immediate jeopardyFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2026-06-03
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-06-03
2024-11-05Health inspectionComplaint-triggered1 citation
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-12-13
7 earlier / fire-safety inspections (76 citations)
2024-06-28Health inspectionComplaint-triggered5 citations
F-0658
E · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-08-01
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-08-01
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-08-01
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-08-01
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-08-01
2023-09-14Health inspectionComplaint-triggered1 citation
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-10-18
2021-07-22Health inspection12 citations
F-0565
D · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2021-09-03
F-0577
D · No harm found
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected 2021-09-03
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2021-09-03
F-0600
E · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2021-09-03
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2021-09-03
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2021-09-03
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2021-09-03
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2021-09-03
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2021-09-03
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2021-09-03
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2021-09-03
F-0807
D · No harm foundFood safety
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Corrected 2021-09-03
2019-03-14Health inspection22 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2019-04-28
F-0554
E · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2019-04-28
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2019-04-28
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2019-04-28
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2019-04-28
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2019-04-28
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2019-04-28
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2019-04-28
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2019-04-28
F-0622
D · No harm found
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2019-04-28
F-0638
D · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2019-04-28
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2019-04-28
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2019-04-28
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2019-04-28
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2019-04-28
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2019-04-28
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2019-04-28
F-0730
D · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2019-04-28
F-0809
E · No harm foundFood safety
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2019-04-28
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-04-28
F-0868
E · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2019-04-28
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2019-04-28
2024-06-28Fire-safety inspection6 citations
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-08-02
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2024-08-02
K-0345
D · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-08-02
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-08-02
K-0914
E · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-08-02
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2024-08-02
2021-07-22Fire-safety inspection9 citations
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2021-09-14
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2021-09-14
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2021-09-14
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2021-09-14
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2021-09-14
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2021-09-14
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2021-09-14
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2021-09-14
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2021-09-14
2019-03-14Fire-safety inspection21 citations
E-0004
C · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2019-04-28
E-0013
C · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2019-04-28
E-0032
F · No harm found
Provide primary/alternate means for communication.
Corrected 2019-04-28
E-0035
C · No harm found
Provide family notifications of emergency plan.
Corrected 2019-04-28
E-0036
F · No harm found
Establish emergency prep training and testing.
Corrected 2019-04-28
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2019-05-01
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2019-05-01
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2019-05-01
K-0225
D · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2019-05-01
K-0300
C · No harm found
Meet other general requirements that are deficient.
Corrected 2019-05-01
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2019-05-01
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2019-05-22
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-05-01
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2019-05-01
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2019-05-01
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2019-05-01
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2019-05-22
K-0521
C · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2019-05-22
K-0914
C · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2019-05-01
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2019-05-01
K-0919
E · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2019-05-01
Federal penalties
2026-05-06Fine$27,378
2024-11-05Fine$12,177
Total fines$39,555
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 495291.
Visitor reviews
What people say on Google.
3.6★★★★★72 ratings on Google
★Ida Morgan · 2026-07-06 · via Google“It's so disappointing to see such a vibrant & upbeat memory care facility to go straight to the pits. We've been on board a couple of years. The sell from Beth Shalom to the Gardens was very recent at the time.The upkeep was still excellent. The grounds very nice with clean accommodations. They had a very active schedule and looked after the residents overall well being with permanent employees. O…”
★★★★★Kathy Sita · 2026-04-11 · via Google“I have a family member at SG and have communicated with the new activities director. It takes a lot of work, energy, creativity, patience, compassion, and imagination to plan and carryout all the recreational activities for the residents. She checks “all those boxes” with the assistance of the other activities staff. She talks to the residents about their interests and their concerns. It’s impossi…”
★Attorneyindiscovery · 2026-07-14 · via Google“Insanely incompetent except for PT/OT. Disgusting facility. We were there for a few weeks due to being forced to “stay the course”. - We were told that if we were to leave prior to SG’s official discharge, any home healthcare would be denied. We were told he would need to “stay the course” to avoid this penalty, leading us to feel imprisoned whether due to Shalom Gardens or the insurance company …”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 85 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
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Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered