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Nursing homeFAID #13372

Shepherd of the Valley Rehabilitation and Wellness

60 Magnolia St, CASPER, WY, 82604

(307) 234-9381

192 licensed beds

CMS rates Shepherd of the Valley Rehabilitation and Wellness 1 out of 5 overall. Federal inspectors issued 67 citations across 17 inspections in the last three years, with $114,055 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of SHEPHERD OF THE VALLEY REHABILITATION AND WELLNESS

Photo via Google · Shepherd of the Valley Rehabilitation and Wellness

Address

60 Magnolia St

Casper, WY 82604

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Public record summary

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Bed capacity

192

CMS facility ID

535042

Care type

Nursing home

County

Natrona

Facility name

Shepherd of the Valley Rehabilitation and Wellness

Street address

60 Magnolia St

City / state / ZIP

Casper, WY 82604

Phone

(307) 234-9381

Website

shepherdvalleycare.com

About this facility — Shepherd of the Valley Rehabilitation and Wellness

Shepherd of the Valley Rehabilitation and Wellness is a Medicare/Medicaid-certified skilled nursing facility in Casper, Wyoming. It is licensed for 192 beds — well above the median for skilled nursing facilities in Wyoming (81 beds).

It is one of 13 senior care facilities in Casper and 36 skilled nursing facilities across Wyoming. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Evergreen Healthcare Group, a group of 43 facilities on this site.

Federal inspectors have cited Shepherd of the Valley Rehabilitation and Wellness 67 times across 17 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $114,055 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Evergreen Healthcare Group

Ownership type

For profit - Corporation

Registered owners & officers

Connell, Eric

Operational control · Additional disclosable party — since 2025

Couve Financial Services Llc

Operational control · Additional disclosable party — since 2025

Couve Healthcare Consulting Llc

Operational control · Additional disclosable party — since 2025

Lawrence, Eric

Operational control · Additional disclosable party — since 2025

Miller, Jessica

Operational control · Additional disclosable party — since 2025

Morrison, Robert

Governing body · Operational control — since 2025

Pacific Northwest Opco Management Llc

Operational control · Additional disclosable party — since 2025

Shepherd of the Valley Snf Operations, Llc

Operational control · Additional disclosable party — since 2025

Shepherd of the Valley Snf Realty Llc

Additional disclosable party — since 2025

Simmons, Benjamin

Governing body · Operational control · Additional disclosable party — since 2025

Spielman, Shimon

Operational control · Additional disclosable party — since 2025

Winterholler, David

Operational control — since 2025

Yenowitz, Yitzchok

Owner of a disclosable party — since 2025

Regulatory standing

Licensed / certified since

1990-11-01

CMS overall rating

1 of 5 stars

Health deficiencies

16 at the last standard inspection

Federal fines

$114,055 total

Last standard inspection

2026-07-30

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$452 per day (≈ $13,740/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

63% Medicaid · 10% Medicare · 27% private/other

Occupancy

78% (fiscal year 2023)

Vs. state median

5% below the WY median of $474/day — full state cost breakdown

Services & coverage

Licensed beds

192

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-07-30Health inspectionComplaint-triggered12 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-08-14

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-08-14

F-0637

D · No harm foundFrom a complaint

Assess the resident when there is a significant change in condition

Corrected 2026-08-14

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-08-14

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-08-14

F-0679

E · No harm found

Provide activities to meet all resident's needs.

Corrected 2026-08-14

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-08-14

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2026-08-14

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-08-14

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-08-14

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-08-14

2026-03-13Health inspectionComplaint-triggered3 citations

F-0676

D · No harm foundFrom a complaint

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2026-04-03

F-0689

K · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-02-16

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2026-04-03

13 earlier / fire-safety inspections (52 citations)

2026-01-29Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-02-16

2025-05-22Health inspectionComplaint-triggered1 citation

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-05-16

2025-03-20Health inspectionComplaint-triggered3 citations

F-0580

G · Actual harmFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-04-04

F-0684

G · Actual harmFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-04-04

F-0686

G · Actual harmFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-04-04

2024-10-31Health inspectionComplaint-triggered7 citations

F-0676

D · No harm found

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2024-12-06

F-0679

E · No harm found

Provide activities to meet all resident's needs.

Corrected 2024-12-06

F-0725

E · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-12-06

F-0758

E · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-12-06

F-0761

E · No harm found

Corrected 2024-12-06

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-12-06

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-12-06

2024-09-10Health inspectionComplaint-triggered2 citations

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-09-06

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-10-11

2024-08-15Health inspectionComplaint-triggered1 citation

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-09-13

2024-03-22Health inspectionComplaint-triggered1 citation

F-0684

G · Actual harmFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-04-26

2024-02-01Health inspectionComplaint-triggered1 citation

F-0602

D · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2024-01-23

2023-11-09Health inspectionComplaint-triggered1 citation

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-12-08

2023-08-10Health inspection10 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2023-09-04

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-09-04

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-09-04

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-09-04

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-04

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-09-04

F-0803

D · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2023-09-04

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-09-04

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-09-04

F-0919

D · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2023-09-04

2026-07-30Fire-safety inspection11 citations

K-0100

D · No harm found

Meet other general requirements.

Corrected 2026-08-21

K-0200

D · No harm found

Meet other general requirements.

Corrected 2026-09-21

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2026-09-29

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2026-08-21

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-08-21

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-08-21

K-0351

F · No harm found

Install an approved automatic sprinkler system.

Corrected 2026-08-21

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-08-21

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2026-08-21

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2026-08-21

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-08-21

2024-10-31Fire-safety inspection5 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-12-06

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-12-06

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-12-06

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-12-06

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-12-06

2023-08-10Fire-safety inspection8 citations

K-0100

D · No harm found

Meet other general requirements.

Corrected 2023-09-04

K-0222

F · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-09-04

K-0223

F · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2023-09-04

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2023-09-04

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-09-04

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2023-09-04

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-09-04

K-0906

D · No harm found

Ensure gas cylinders are properly stored.

Corrected 2023-09-04

Federal penalties

2026-03-13Fine$17,345

2026-03-13Fine$26,364

2025-05-22Fine$12,438

2025-03-20Fine$15,857

2024-08-15Fine$7,718

2024-03-22Fine$34,333

Total fines$114,055

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 535042.

Quality of care & staffing

How it compares in Wyoming.

Inspection citations, 3 years

More than 92% of nursing homes in the state

State median: 35

Federal fines, 3 years

$114,055

More than 94% of nursing homes in the state

State median: $16,868

Nurse staffing, hours per resident per day

3.2

Higher than 23% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

48%

Higher than 39% of nursing homes in the state

State median: 53%

Resident outcomes

On 21 federal quality measures, this facility does better than the Wyoming average on 8 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	16.9%	17.2%	13.5%	Near state average
Lose too much weight	6.0%	5.6%	5.1%	Near state average
With a catheter inserted and left in their bladder	0.0%	1.4%	0.7%	Better than state
With a urinary tract infection	0.7%	3.0%	1.5%	Better than state
Have depressive symptoms	5.8%	6.9%	13.5%	Better than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	5.6%	5.0%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	95.5%	94.0%	93.7%	Near state average
Ability to walk independently worsened	13.1%	14.4%	12.7%	Near state average
Received an antianxiety or hypnotic medication	17.8%	15.3%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	79.0%	95.9%	95.3%	Worse than state
With pressure ulcers	2.2%	4.5%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	15.9%	21.4%	18.3%	Better than state
Received an antipsychotic medication	19.5%	21.4%	15.4%	Near state average
Hospitalizations per 1000 long-stay resident days	2.25	1.33	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	1.67	2.21	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	83.8%	77.4%	82.3%	Near state average
Newly received an antipsychotic medication	2.8%	1.6%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	65.0%	74.4%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	20.1%	17.3%	23.4%	Worse than state
Had an outpatient emergency department visit	9.2%	15.9%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0880 5 inspections. Provide and implement an infection prevention and control program.
F-0656 4 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0600 3 inspections. Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
K-0345 3 inspections. Have approved installation, maintenance and testing program for fire alarm systems.
F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0684 3 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Verify & compare

Where to check, and what's nearby.

Who to contact in Wyoming

Licensing: Wyoming Department of Health, Healthcare Licensing and Surveys (HLS)
File a complaint: 307-777-7123 · Online
Long-Term Care Ombudsman: 800-856-4398. A free advocate for residents and families.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Banner Wyoming Medical Center, about 5.0 miles. CMS rating 2 of 5.
Memorial Hospital of Converse County, about 52 miles. CMS rating 4 of 5.
Memorial Hospital of Carbon County, about 84 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Life Care Center of Casper, Casper, about 3.1 miles. CMS rating 2 of 5.
Casper Mountain Rehabilitation and Care Center, Casper, about 3.2 miles. CMS rating 1 of 5.
Summit Ridge Skilled Nursing & Rehabilitation, Douglas, about 52 miles. CMS rating 2 of 5.
Rawlins Rehabilitation and Wellness, Rawlins, about 83 miles. CMS rating 3 of 5.
Platte County Legacy Home, Wheatland, about 90 miles. CMS rating 4 of 5.

Visitor reviews

What people say on Google.

3.633 ratings on Google

★Kayla Marie · 2026-04-06 · via Google
“Borderline ran like a prison, but for seniors/disabled care. 0 communication between office staff, floor staff & resident family. I have witnessed floor staff treated terrible on several occasions while visiting, and there IS a trickle affect to your loved ones, guaranteed. I absolutely do NOT recommend this outdated facility.”

★★★★★Emily Callen · 2025-10-13 · via Google
“My husbands grandfather was recently just transferred to this facility. The bar was set VERY low by the “rocky” experience they had with another facility. That said the staff at Shepard of the valley were exceptional at both making grandpa feel comfortable and providing him the quality of care he deserves. Grandpa is currently thriving at Shepard and his condition actually seems to be improving. T…”

★★★★★Cari Ross · 2024-08-18 · via Google
“I know of complaints against staff, here, at Shepherd, and have made some of them… but, I do know that while some are warranted, on the part of the staff… most of the staff and volunteers genuinely care for the residents. For example, Marsha uses her sewing skills to make shirt protectors for the residents so they won’t stain their clothing. Denise helps residents needing clothes. Brook is especia…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 67 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered