Senior Home Review
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Nursing homeFAID #9141

Shoreland Health Care and Retirement Center

200 FLOWER-PRIDGEN DRIVE, WHITEVILLE, NC, 28472
(910) 642-4300
89 licensed beds
★★★★★3/5CMS Five-Star overall4/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
89
CMS facility ID
345397
Care type
Nursing home
County
Columbus
Facility name
Shoreland Health Care and Retirement Center
Street address
200 FLOWER-PRIDGEN DRIVE
City / state / ZIP
Whiteville, NC 28472
Phone
(910) 642-4300

Shoreland Health Care and Retirement Center is a Medicare/Medicaid-certified skilled nursing facility in Whiteville, North Carolina. It is licensed for 89 beds — close to the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 11 senior care facilities in Whiteville and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Shoreland Health Care and Retirement Center 24 times across 8 inspections in the last three years, and CMS has imposed $5,077 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Liberty Senior Living
Ownership type
For profit - Limited Liability company

Registered owners & officers

Ayers, Tracy
Additional disclosable party — since 2025
Calcutt, Joseph
Operational control · Additional disclosable party — since 2025
John a Mcneill Jr 2012 Irrv Tr
Additional disclosable party — since 2026
Liberty Healthcare Group Llc
Additional disclosable party — since 2026
Liberty Healthcare Management Inc
Operational control · Additional disclosable party — since 2025
Liberty Healthcare Properties of Shoreland, Llc
Additional disclosable party — since 2025
Liberty Long Term Care Llc
Additional disclosable party — since 2026
Liberty Real Properties, Llc
Additional disclosable party — since 2025
Long Term Care Management Services Llc
Additional disclosable party — since 2025
Mcneill, John
Direct owner · Director · Officer · Additional disclosable party — since 1998
Mcneill, Ronald
Direct owner · Director · Officer · Additional disclosable party — since 1998
Miller, Robert
Director · Additional disclosable party — since 2025
Oliver, Anna
Owner of a disclosable party — since 2026
Ronald B. and Cynthia J. Mcneill 2013 Irrevocable Trust
Additional disclosable party — since 2026
Schacht, Erica
Additional disclosable party — since 2025
Wilson, Jeffrey
Director · Officer · Operational control · Owner of a disclosable party · Additional disclosable party — since 2012

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1991-09-10
CMS overall rating
3 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
$5,077 total
Last standard inspection
2026-02-26
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$400 per day (≈ $12,160/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
61% Medicaid · 11% Medicare · 28% private/other
Occupancy
67% (fiscal year 2023)
Vs. state median
7% above the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
89
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-02-26Health inspectionComplaint-triggered4 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-03-20
F-0759
D · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-03-20
F-0790
D · No harm found
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2026-03-20
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-03-20
2024-12-19Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-11-15
4 earlier / fire-safety inspections (19 citations)
2023-10-19Health inspection5 citations
F-0636
B · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2023-11-06
F-0638
B · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2023-11-06
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-11-06
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-11-06
F-0867
D · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2023-11-06
2026-02-26Fire-safety inspection6 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2026-07-31
K-0281
D · No harm found
Install proper backup exit lighting.
Corrected 2026-07-31
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-07-31
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-07-31
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2026-07-31
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-07-31
2024-12-19Fire-safety inspection5 citations
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-03-29
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-03-29
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-03-29
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-03-29
K-0912
D · No harm found
Have power receptacles that are properly grounded.
Corrected 2025-03-29
2023-10-19Fire-safety inspection3 citations
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2023-12-06
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-12-06
K-0912
D · No harm found
Have power receptacles that are properly grounded.
Corrected 2023-12-06

Federal penalties

2024-12-19Fine$5,077
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345397.
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 24 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered