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Nursing homeFAID #8965

Smithfield Manor Rehabilitation and Healthcare Center

902 BERKSHIRE ROAD, SMITHFIELD, NC, 27577
(919) 934-3171
160 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo via Google · Smithfield Manor Nursing and Rehab
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Bed capacity
160
CMS facility ID
345175
Care type
Nursing home
County
Johnston
Facility name
Smithfield Manor Rehabilitation and Healthcare Center
Street address
902 BERKSHIRE ROAD
City / state / ZIP
Smithfield, NC 27577
Phone
(919) 934-3171

Smithfield Manor Rehabilitation and Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Smithfield, North Carolina. It is licensed for 160 beds — well above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 29 senior care facilities in Smithfield and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Smithfield Manor Rehabilitation and Healthcare Center 30 times across 10 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $263,607 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Venza Care Management
Ownership type
For profit - Limited Liability company

Registered owners & officers

Bankwell Bank
Security-interest holder · Additional disclosable party — since 2025
Ch Smithfield Holdings Llc
Indirect owner — since 2026
Chubb, Lisa
Additional disclosable party — since 2026
Cw Smithfield Holdings Llc
Indirect owner — since 2026
Goodman, Menucha
Governing body · Operational control — since 2025
Hall- Thickman, Karen
Governing body · Additional disclosable party — since 2026
Herzka, Yisroel
Owner of a disclosable party — since 2026
M Melb Opco Llc
Indirect owner — since 2025
M Melb Opco Trust
Indirect owner — since 2025
M Melb Propco Llc
Additional disclosable party — since 2025
Ms Smithfield Holdings Llc
Indirect owner — since 2025
Ms Smithfield Propco Holdings Llc
Additional disclosable party — since 2025
S Melb Opco Llc
Indirect owner — since 2025
S Melb Opco Trust
Indirect owner — since 2025
S Melb Propco Trust
Additional disclosable party — since 2025
Se Snf Associates Llc
Indirect owner — since 2026
Se Snf Associates Trust
Indirect owner — since 2026
Se Snf Holdings Llc
Indirect owner — since 2026
Se Snf Holdings Trust
Indirect owner — since 2026
Sheth, Anoop
Operational control · Additional disclosable party — since 2026
Smithfield Snf Operations Holdings Llc
Direct owner — since 2025
Smithfield Snf Realty Holdings Llc
Additional disclosable party — since 2025
Smithfield Snf Realty Llc
Additional disclosable party — since 2025
Smithfield Snf Realty Parent Llc
Additional disclosable party — since 2025
Ss Smithfield Holdings Llc
Indirect owner — since 2025
Ss Smithfield Propco Holdings Llc
Additional disclosable party — since 2025
Strauss, Susan
Owner of a disclosable party — since 2026
Stroud, Wendy
Governing body · Operational control · Additional disclosable party — since 2025
Venza Care Admin Services Llc
Operational control · Additional disclosable party — since 2025
Venza Care Clinical Consulting Llc
Operational control — since 2025
Vertex Financial Services Llc
Operational control · Additional disclosable party — since 2025
Welltower Op, Llc
Mortgage holder · Additional disclosable party — since 2026
White, Latonya
Governing body · Additional disclosable party — since 2025

Regulatory standing

Federal court records
2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1977-12-01
CMS overall rating
1 of 5 stars
Health deficiencies
12 at the last standard inspection
Federal fines
$263,607 total
Last standard inspection
2026-04-23
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$286 per day (≈ $8,690/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
66% Medicaid · 14% Medicare · 20% private/other
Occupancy
68% (fiscal year 2023)
Vs. state median
23% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
160
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 9:00 AM – 5:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-04-23Health inspectionComplaint-triggered10 citations
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-05-20
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2026-05-20
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-05-20
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-05-20
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-05-20
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-05-20
F-0726
D · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2026-05-20
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2026-05-20
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-05-20
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-05-20
2025-11-04Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
6 earlier / fire-safety inspections (19 citations)
2025-09-12Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-01-24Health inspection6 citations
F-0578
E · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-02-10
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-02-10
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-02-10
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-02-10
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-02-10
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-02-10
2024-04-19Health inspectionComplaint-triggered2 citations
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-05-09
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-09
2023-09-28Health inspection1 citation
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-10-20
2025-01-24Fire-safety inspection3 citations
K-0111
D · No harm found
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Corrected 2025-04-14
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2025-03-14
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-03-14
2023-09-28Fire-safety inspection6 citations
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-09-08
K-0345
D · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-09-08
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-09-08
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-09-08
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-09-08
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-09-08

Federal penalties

2025-09-12Fine$16,985
2025-02-26Fine$4,147
2024-04-19Fine$242,475
Total fines$263,607
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345175.
What people say on Google.
4.040 ratings on Google
★★★★★Jeremiah Osterhoudt · 2026-04-05 · via Google

“My mother reports the patient care exceeds the previous nursing home, (Spring Brooke) in Clayton that she had stayed at prior. The food is definitely better and you can tell they have a good dietitian. The PT is so more organized and the staff are actually around to help. Can't wait to see the remodel change the atmosphere. Great job Smithfield Manor and thank you for providing excellent care to …”

★Liz Vidourek · 2026-06-16 · via Google

“My mom has been there for 1.5 years. Since they got bought out by a corporation it has gone so far down hill it’s not even funny! They leave my mom in a soiled diaper causing her a UTI and a 103.2 fever. They leave her in bed and my mom can’t reach her phone, her call button or her water! Do not send your loved one there if you truly love your loved one. The hard part is all of my siblings are out…”

★Black Business · 2026-05-05 · via Google

“Terrible, neglectful, understaffed, no linens, runs out of food, no wipes. Ran by nurses with education and no common sense. All them degrees and can't keep supplies and staff. Plenty of education and ego, no empathy and bedside manner. Unsafe nursing practices and little to no continuity of care.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 30 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered