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Nursing homeFAID #11921

Smoky Mountain Health and Rehabilitation Center

415 COLE DRIVE, PIGEON FORGE, TN, 37863

(865) 428-5454

smokymountainhc.com

120 licensed beds

★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of SMOKY MOUNTAIN HEALTH AND REHABILITATION CENTER

Photo via Google · Pat Henry

Address

415 Cole Drive

Pigeon Forge, TN 37863

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Public record summary

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Bed capacity

120

CMS facility ID

445382

Care type

Nursing home

County

Sevier

Facility name

Smoky Mountain Health and Rehabilitation Center

Street address

415 COLE DRIVE

City / state / ZIP

Pigeon Forge, TN 37863

Phone

(865) 428-5454

Website

smokymountainhc.com

About this facility — Smoky Mountain Health and Rehabilitation Center

Smoky Mountain Health and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Pigeon Forge, Tennessee. It is licensed for 120 beds — close to the median for skilled nursing facilities in Tennessee (114 beds).

It is one of 1 senior care facility in Pigeon Forge and 303 skilled nursing facilities across Tennessee. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Smoky Mountain Health and Rehabilitation Center 28 times across 8 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $61,180 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Cch Healthcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

10-26 Nationwide Tr

Indirect owner · Additional disclosable party — since 2025

1026 Enterprises Ii, Llc

Direct owner · Additional disclosable party — since 2025

Capital Holdings Trust

Indirect owner · Additional disclosable party — since 2025

Cch Healthcare Nc, Llc

Operational control · Additional disclosable party — since 2025

Chamberlain, Leonard

Operational control · Additional disclosable party — since 2025

Daniel, Anton

Operational control · Additional disclosable party — since 2025

Jeremias, Baruch

Indirect owner — since 2025

Sm Healthcare Pc Llc

Operational control · Additional disclosable party — since 2025

Starlight Healthcare Llc

Direct owner · Additional disclosable party — since 2025

Stern, Jacob

Indirect owner · Governing body · Operational control · Additional disclosable party — since 2025

Regulatory standing

Federal court records

4 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1996-09-01

CMS overall rating

1 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

$61,180 total

Last standard inspection

2024-01-05

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$405 per day (≈ $12,310/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

68% Medicaid · 6% Medicare · 26% private/other

Occupancy

61% (fiscal year 2023)

Vs. state median

10% above the TN median of $367/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2024-06-21Health inspectionComplaint-triggered1 citation

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2024-04-05Health inspectionComplaint-triggered3 citations

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-07-22

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-08

F-0725

J · Immediate jeopardyFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-04-08

5 earlier / fire-safety inspections (24 citations)

2024-01-05Health inspection6 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-01-26

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-01-26

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-01-26

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-01-26

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-01-26

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-01-26

2019-09-11Health inspection6 citations

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2019-10-19

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2019-10-19

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2019-10-19

F-0725

E · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2019-10-19

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-10-19

F-0867

F · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2019-10-19

2024-01-05Fire-safety inspection7 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-01-30

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-01-30

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-02-02

K-0711

E · No harm found

Provide a written emergency evacuation plan.

Corrected 2024-01-30

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-01-30

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-01-30

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-01-30

2021-06-16Fire-safety inspection3 citations

K-0331

E · No harm found

Construct fire resistant interior walls.

Corrected 2021-07-08

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2021-07-16

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2021-07-13

2019-09-11Fire-safety inspection2 citations

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2019-10-16

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2019-10-16

Federal penalties

2024-04-05Fine$17,255

2024-04-05Fine$43,925

2024-04-05Medicare payment denial — 81 days

Total fines$61,180

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 445382.

Visitor reviews

What people say on Google.

3.4113 ratings on Google

★Steffanie Smith · 2026-06-13 · via Google
“Had a friend of the family recently stay here for a few months. When her grant ran out they made her leave. Little did we know that she'd come home with horrible bed sores and an infestation of lice. She absolutely did not enter that facility with these things. It is absolutely deplorable! I plan on contacting the administration because this is completely unacceptable for a rehab facility!”

★★★★Heather · 2026-03-01 · via Google
“I had to stay there a few months ago for rehabilitation. The staff were very friendly, and took pretty good care of me. All the physical therapist were nice and helpful. I wish I remembered names.😩🤦🏻‍♀️. I only remember Tabatha and Danielle Allen. Tabatha was the first face I saw when I got there, and even though she wasn’t the nurse for my hall, she helped me get settled in, and talked to me a…”

★★★★Diana Carter · 2025-12-17 · via Google
“A family member spent 3 weeks here after a fall and was treated by some of the most compassionate, caring CNA’s and nurses. There were some issues but nothing major. The facility was clean and the other residents seemed to be well cared for and happy. The real problem is the food….it was awful…..barely edible…..that needs to be addressed asap.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 28 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered