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Nursing homeFAID #5869

South Cove Manor Nursing & Rehabilitation Center

288 WASHINGTON STREET, QUINCY, MA, 02169
(617) 423-0590
www.southcovemanor.org
141 licensed beds
★★★★★5/5CMS Five-Star overall5/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of SOUTH COVE MANOR NURSING & REHABILITATION CENTER
Photo via Google · South Cove Manor at Quincy Point Rehabilitation Center

Public record summary

What we can show you for free.
Bed capacity
141
CMS facility ID
225514
Care type
Nursing home
County
Norfolk
Facility name
South Cove Manor Nursing & Rehabilitation Center
Street address
288 WASHINGTON STREET
City / state / ZIP
Quincy, MA 02169
Phone
(617) 423-0590
Website
www.southcovemanor.org

About this facility — South Cove Manor Nursing & Rehabilitation Center

South Cove Manor Nursing & Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Quincy, Massachusetts. It is licensed for 141 beds — close to the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 9 senior care facilities in Quincy and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited South Cove Manor Nursing & Rehabilitation Center 23 times across 6 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
Non profit - Corporation

Registered owners & officers

Bowler, Marianne
Director — since 2011
Cambridge Savings Bank
Mortgage holder · Security-interest holder · Additional disclosable party — since 2012
Chang, Hemmie
Director · Officer — since 2011
Chen, Li
Officer · Operational control · Additional disclosable party — since 2017
Cheng, Philip
Director — since 2024
Chin, May
Director — since 2011
Chin, Thomas
Director — since 2011
Daley, Lisa
Director — since 2024
Elkerton, Stanley
Director — since 2011
Graves, William
Officer · Operational control · Additional disclosable party — since 2018
Hanson, Scott
Officer · Additional disclosable party — since 2013
Lai, Leonard
Director — since 2011
Law, Ho
Director · Officer — since 2024
Lui, Richard
Director — since 2011
Luo, Xu
Director — since 2011
O'sullivan, Heather
Director — since 2024
Porter Securities Inc Ii
Security-interest holder — since 2012
Qu, Jason
Director — since 2011
Rose, Alice
Director — since 2011
Schlichte, Eric
Director — since 2024
Schlichte, Helen
Director — since 2011
Stevenson, John
Operational control · Additional disclosable party — since 2025
Symbria Rehab, Inc.
Operational control · Additional disclosable party — since 2025
Ting, David
Director — since 2011
Wong, Olivia
Director — since 2024
Yee, Hon
Director — since 2011

Regulatory standing

Licensed / certified since
1990-07-01
CMS overall rating
5 of 5 stars
Health deficiencies
0 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-09-09
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$400 per day (≈ $12,160/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
85% Medicaid · 3% Medicare · 12% private/other
Occupancy
93% (fiscal year 2023)
Vs. state median
18% below the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds
141
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 8:00 AM – 8:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2024-07-31Health inspection7 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-08-29
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-08-29
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-08-29
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-08-29
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-08-29
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-08-29
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-08-29
2023-05-26Health inspection9 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-06-15
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-06-15
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-06-15
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-06-15
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-06-15
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-06-15
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-06-15
F-0808
D · No harm foundFood safety
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected 2023-06-15
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-06-15
2 earlier / fire-safety inspections (7 citations)
2025-09-09Fire-safety inspection2 citations
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2025-12-10
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-12-10
2024-07-31Fire-safety inspection5 citations
E-0025
C · No harm found
Create arrangements with other facilities to receive patients.
Corrected 2024-09-30
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-09-30
K-0324
C · No harm found
Provide properly protected cooking facilities.
Corrected 2024-09-05
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-09-30
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-09-30
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225514.

Visitor reviews

What people say on Google.
4.520 ratings on Google
★★★★★Jenn M · 2025-11-23 · via Google

“This is hands down the best facility for the elderly in the Asian community. My maternal grandmother first lived at the original South End location, and then moved over to the new Quincy location before she passed in 2017. She was in her 90s! The facility was always clean, and the staff treated each and every resident as if they were their own family. Fast forward to 2025- my paternal grandmother …”

★★★★★patrick kwock · 2025-07-28 · via Google

“The facility always clean, organized, feel very comfortable when step into the building or even outside neighbor. The CNA, nurses and staff are professional helpful and take good care of my father and other elders, they always has a smile on his face which that tells me he as happy and feels safe there as he would be at home with us! they treat every elders like their own family member, very hardw…”

★★★★★Marcie M · 2023-03-07 · via Google

“We were so happy to find South Cove Manor for my Dad. The facility itself is amazing. It is immaculate. The staff however, is what makes this place so wonderful. The staff were all very friendly and caring. My Dad was well taken care of every day. Every time we went to visit the staff would update us on his progress. The Nurse Manager Tom Dion was the best... bar none! Tom and his team too…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 23 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered