Spring Arbor of Williamsburg

★★★★★Donna · 2026-07-13 · via Google

“I recently visited my aunt and was impressed at the cleanliness of the facility. There were no smells of urine and everything appears to be well maintained. They were having an emergency on one of the wings but were well staffed to divide and conquer. The directors were out helping the patients, moving furniture around, and talking to the repairmen, which I was surprised to see. The way they kept…”

★Lauredan Sawyer · 2026-03-18 · via Google

“There’s always something dirty on the floor. The floor is always a mess. So recently had to have my dad hospitalized because they’re not taking good care of him. The staff admitted they were ignoring his symptoms of a bladder infection. He feet had swollen up so bad the EMTs had to come, and then The Employees blocked the door and refused to let the EMTs leave with our father. My sister had to sh…”

★James · 2026-03-04 · via Google

“Unprofessional. In simple terms, the staff — including the director — do not appear to genuinely care about the patients or their visiting families. In a place where lives can quite literally hang in the balance, I would expect a higher level of compassion and, at the very least, basic professionalism and respectful communication. Spring Arbor lacks many of the essential qualities needed for pati…”