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Nursing homeFAID #13175

St Croix Health Center

1445 N FOURTH ST, NEW RICHMOND, WI, 54017
(715) 246-8211
50 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections5/5 staffing3/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
50
CMS facility ID
525468
Care type
Nursing home
County
St. Croix
Facility name
St Croix Health Center
Street address
1445 N FOURTH ST
City / state / ZIP
New Richmond, WI 54017
Phone
(715) 246-8211

St Croix Health Center is a Medicare/Medicaid-certified skilled nursing facility in New Richmond, Wisconsin. It is licensed for 50 beds — below the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 8 senior care facilities in New Richmond and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited St Croix Health Center 26 times across 6 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
Government - County

Registered owners & officers

St Croix County
Direct owner · Additional disclosable party — 100% stake — since 2011
Hackenmueller, Sandra
Operational control · Additional disclosable party — since 2011
Leahy, Lisa
Operational control — since 2011
Nygaard, Krista
Operational control — since 2011
Rohret, Robert
Director · Operational control · Additional disclosable party — since 2020
Strenke, Fay
Operational control · Additional disclosable party — since 2011

Regulatory standing

Licensed / certified since
1990-06-01
CMS overall rating
4 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-12-03
Nurse staffing
5.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$425 per day (≈ $12,920/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
43% Medicaid · 16% Medicare · 41% private/other
Occupancy
64% (fiscal year 2023)
Vs. state median
4% above the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds
50
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2025-12-03Health inspection4 citations
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2025-12-31
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-12-31
F-0868
F · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2025-12-31
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-12-31
2024-09-18Health inspection6 citations
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-10-16
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-10-16
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-10-16
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-10-16
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-16
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-10-16
4 earlier / fire-safety inspections (16 citations)
2023-08-30Health inspection5 citations
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-09-30
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2023-09-30
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-09-30
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2023-09-30
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-09-30
2025-12-03Fire-safety inspection6 citations
K-0291
C · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2026-01-31
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-01-31
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-01-31
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-01-31
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-01-31
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-01-31
2024-09-18Fire-safety inspection2 citations
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-10-07
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-10-07
2023-08-30Fire-safety inspection3 citations
K-0223
F · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2023-09-19
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-11-28
K-0712
C · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-09-19
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525468.
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 26 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered