Home›Browse›California›Hayward›St Francis Healthcare Center

Nursing homeFAID #13608

St Francis Healthcare Center

718 BARTLETT AVE, HAYWARD, CA, 94541

(510) 785-3630

62 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

718 Bartlett Ave

Hayward, CA 94541

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

555418

Care type

Nursing home

County

Alameda

Facility name

St Francis Healthcare Center

Street address

718 BARTLETT AVE

City / state / ZIP

Hayward, CA 94541

Phone

(510) 785-3630

About this facility — St Francis Healthcare Center

St Francis Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Hayward, California. It is licensed for 62 beds — below the median for skilled nursing facilities in California (98 beds).

It is one of 60 senior care facilities in Hayward and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited St Francis Healthcare Center 70 times across 9 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Pacs Group

Ownership type

For profit - Limited Liability company

Registered owners & officers

Providence Group Inc

Direct owner — 100% stake — since 2019

Apt, Frederick

Officer — since 2024

Hadley, Matthew

Managing employee · Operational control — since 2020

Hancock, Mark

Officer — since 2024

Huynh, Uyen-chi

Managing employee — since 2023

Jergensen, Joshua

Officer — since 2024

Mitchell, John

Officer — since 2024

Regulatory standing

Federal court records

6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1990-03-29

CMS overall rating

4 of 5 stars

Health deficiencies

13 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-04-10

Nurse staffing

4.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$908 per day (≈ $27,600/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

7% Medicaid · 43% Medicare · 50% private/other

Occupancy

85% (fiscal year 2023)

Vs. state median

77% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-10Health inspectionComplaint-triggered13 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-05-10

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-05-10

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2026-05-10

F-0609

E · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-05-10

F-0610

E · No harm found

Respond appropriately to all alleged violations.

Corrected 2026-05-10

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2026-05-10

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-05-10

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2026-05-10

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2026-05-10

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-05-10

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-05-10

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-05-10

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-05-10

2025-07-24Health inspection4 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-08-06

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2025-08-06

F-0761

D · No harm found

Corrected 2025-08-06

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-06

6 earlier / fire-safety inspections (53 citations)

2024-08-26Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-07

2024-03-22Health inspection2 citations

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-05-02

F-0836

D · No harm found

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Corrected 2024-05-02

2024-03-18Health inspectionComplaint-triggered1 citation

F-0624

D · No harm foundFrom a complaint

Prepare residents for a safe transfer or discharge from the nursing home.

Corrected 2024-04-18

2026-04-10Fire-safety inspection14 citations

E-0026

C · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2026-04-26

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2026-04-30

K-0291

E · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2026-04-24

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2026-04-30

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-04-26

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-04-30

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2026-04-30

K-0711

D · No harm found

Provide a written emergency evacuation plan.

Corrected 2026-04-30

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-04-30

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2026-04-30

K-0916

C · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2026-05-13

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-04-30

K-0919

F · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2026-04-26

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-04-26

2025-07-24Fire-safety inspection21 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2025-08-01

E-0024

C · No harm found

Establish policies and procedures for volunteers.

Corrected 2025-08-05

E-0026

C · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2025-08-01

E-0030

F · No harm found

List the names and contact information of those in the facility.

Corrected 2025-08-01

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2025-08-01

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-08-15

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2025-07-25

K-0293

E · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2025-08-23

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2025-08-23

K-0331

D · No harm found

Construct fire resistant interior walls.

Corrected 2025-08-23

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-07-29

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-07-28

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-07-25

K-0500

D · No harm found

Meet other general requirements that are deficient.

Corrected 2025-07-25

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-08-15

K-0741

C · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-07-27

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-08-23

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2025-07-25

K-0920

C · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-08-15

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-08-15

K-0926

E · No harm found

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

Corrected 2025-08-23

2024-03-22Fire-safety inspection14 citations

E-0004

D · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2024-04-29

E-0015

D · No harm found

Address subsistence needs for staff and patients.

Corrected 2024-04-29

E-0030

D · No harm found

List the names and contact information of those in the facility.

Corrected 2024-04-29

E-0039

D · No harm found

Conduct testing and exercise requirements.

Corrected 2024-04-29

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2024-04-29

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-04-29

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-04-29

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-04-29

K-0347

F · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2024-04-29

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-04-29

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-04-29

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-04-29

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-04-29

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2024-04-29

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555418.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 70 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered