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Nursing homeFAID #8759

St Luke Residential Health Care Facility

299 EAST RIVER ROAD, OSWEGO, NY, 13126
(315) 342-3166
www.stlukehs.com
200 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of ST LUKE RESIDENTIAL HEALTH CARE FACILITY INC
Photo via Google · St. Luke Health Services

Public record summary

What we can show you for free.
Bed capacity
200
CMS facility ID
335746
Care type
Nursing home
County
Oswego
Facility name
St Luke Residential Health Care Facility
Street address
299 EAST RIVER ROAD
City / state / ZIP
Oswego, NY 13126
Phone
(315) 342-3166
Website
www.stlukehs.com

About this facility — St Luke Residential Health Care Facility

St Luke Residential Health Care Facility is a Medicare/Medicaid-certified skilled nursing facility in Oswego, New York. It is licensed for 200 beds — above the median for skilled nursing facilities in New York (160 beds).

It is one of 7 senior care facilities in Oswego and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited St Luke Residential Health Care Facility 37 times across 9 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
Non profit - Corporation

Registered owners & officers

Caswell, Brian
Director — since 2006
Cullinan, Michael
Officer — since 1997
Farfaglia, Richard
Director — since 2010
Frawley, Stephen
Director — since 2003
Gill, Catherine
Managing employee · Officer — since 2021
Mirabito, Jerome
Officer — since 1982
Nelson, Allison
Director — since 2015
Pollock, Michael
Officer — since 1992
Youngs, Shelly
Managing employee — since 2021

Regulatory standing

Federal court records
7 naming this facility — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1992-05-07
CMS overall rating
2 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
None on record
Last standard inspection
2023-04-13
Nurse staffing
3.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$382 per day (≈ $11,610/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
68% Medicaid · 7% Medicare · 25% private/other
Occupancy
74% (fiscal year 2023)
Vs. state median
21% below the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds
200
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2025-03-14Health inspectionComplaint-triggered7 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-05-04
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-05-04
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-05-04
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-04
F-0725
F · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-05-04
F-0800
D · No harm foundFood safetyFrom a complaint
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected 2025-05-04
F-0835
E · No harm foundFrom a complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2025-05-04
2023-12-28Health inspectionComplaint-triggered1 citation
F-0693
D · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-02-25
7 earlier / fire-safety inspections (29 citations)
2023-04-13Health inspection4 citations
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-06-11
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-06-11
F-0744
D · No harm found
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected 2023-06-11
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-06-11
2021-04-09Health inspection5 citations
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2021-06-07
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2021-06-07
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2021-06-07
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2021-06-07
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2021-06-07
2019-01-18Health inspection4 citations
F-0578
E · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2019-03-19
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2019-03-19
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2019-03-19
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-03-19
2025-03-14Fire-safety inspectionComplaint-triggered1 citation
K-0354
F · No harm foundFrom a complaint
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2025-05-05
2023-04-13Fire-safety inspection2 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-06-10
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-06-10
2021-04-09Fire-safety inspection7 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2021-06-07
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2021-06-07
K-0325
D · No harm found
Have properly installed hallway dispensers for alcohol-based hand rub.
Corrected 2021-06-07
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2021-06-07
K-0531
F · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2021-06-07
K-0901
F · No harm found
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Corrected 2021-06-07
K-0921
D · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2021-06-07
2019-01-18Fire-safety inspection6 citations
K-0132
E · No harm found
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Corrected 2019-03-18
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2019-03-18
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-03-18
K-0916
F · No harm found
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2019-03-18
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2019-03-18
K-0921
D · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2019-03-18
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335746.

Visitor reviews

What people say on Google.
2.126 ratings on Google
★★★Jennifer Burdick · 2026-03-28 · via Google

“This establishment is amazing, everyone here is very friendly and caring. The place is kept very clean and comfortable. I only gave a 3 star review because their is a nurse or care taker by the name of holly that is very fake, unfriendly and rude!! I have heard it and seen it with my own ears & eyes! She is not very professional at all..... Everyone else i have encountered is truly amazing!!!”

★Mable Smith · 2026-05-05 · via Google

“Short staffed 1 nurse to each floor and residents needs are not met. Food is inedible and cold. Worst place ever! Pretty sure it’s under new management outside of the facility.”

★Erika Rossman · 2026-01-10 · via Google

“This facility only cares about cutting costs, and that is clear but the cuts that have been going on. Today we were informed that my completly moble grandmother with be put in DIAPERS because they are cheaper than disposable adult underwear. Dignity of their paitents does not matter.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 37 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered