Summerville At Pinnacle

★beth bowen · 2026-05-28 · via Google

“Started out wonderful. Has progressed to such extreme we are removing our family member. Management issues are ruining this beautiful place. Residents are not receiving the care they are paying for. Even when you can prove it. When you can get management to speak with you about concerns, nothing changes. Phone calls and emails are not responded to. There are some amazing employees there, but they …”

★★★★★Marlene Fox · 2025-09-21 · via Google

“I am beyond excited to share my review of Brookdale Pinnacle. My sister joined the community as an assisted living resident in February 2025, and the transformation I’ve witnessed has been nothing short of amazing. Before moving into Brookdale, she rarely left her room or even got out of her lounge chair. She relied on our family for nearly everything. When I visited her two weeks ago, it was lik…”

★★★★★Trina Mitchell · 2025-09-30 · via Google

“My life time friend is in the memory care facility and as much as it hurt me I found it was the right thing to do especially for her. My very first experience with the staff I knew this was the place I wanted her to be. They were so knowledgeable and kind and still are. The activity director is wonderful and treats them all as family. Actually me too. It helps to know she is loved and taken care o…”