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Nursing homeFAID #2890

Sunterra Springs Riverview

3550 WEST AMERICANA TERRACE, BOISE, ID, 83706
(208) 615-4940
30 licensed beds

CMS rates Sunterra Springs Riverview 4 out of 5 overall. Federal inspectors issued 31 citations across 8 inspections in the last three years, with $8,021 in fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall3/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

3550 West Americana Terrace
Boise, ID 83706
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Public record summary

What we can show you for free.
Bed capacity
30
CMS facility ID
135139
Care type
Nursing home
County
Ada
Facility name
Sunterra Springs Riverview
Street address
3550 WEST AMERICANA TERRACE
City / state / ZIP
Boise, ID 83706
Phone
(208) 615-4940

About this facility — Sunterra Springs Riverview

Sunterra Springs Riverview is a Medicare/Medicaid-certified skilled nursing facility in Boise, Idaho. It is licensed for 30 beds — well below the median for skilled nursing facilities in Idaho (70 beds).

It is one of 50 senior care facilities in Boise and 80 skilled nursing facilities across Idaho. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Sunterra Springs Riverview 31 times across 8 inspections in the last three years, and CMS has imposed $8,021 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Sunterra Springs
Ownership type
For profit - Limited Liability company

Registered owners & officers

Ball Ventures Llc
Indirect owner — since 2025
Ball, Allen
Indirect owner — since 2025
Ball, Connie
Indirect owner — since 2025
Bangerte, Nathan
Indirect owner · Governing body — since 2025
Bangerter, Dee
Indirect owner — since 2025
Bangerter, Edward
Indirect owner · Governing body — since 2025
Bangerter, Johnathan
Indirect owner · Governing body — since 2025
Bangerter, Lamar
Indirect owner — since 2025
Bv Operations Llc.
Indirect owner — since 2025
Bv Pac Holdings Llc
Indirect owner · Additional disclosable party — since 2025
Cavarretta, Christopher
Operational control · Additional disclosable party — since 2024
Darby, Megan
Governing body — since 2025
Dlb Legacy Llc
Indirect owner · Additional disclosable party — since 2025
Gatherum, Jason
Governing body · Operational control — since 2025
Hansen, Kent
Governing body — since 2025
Neves, Courtney
Governing body — since 2025
Owens, Jon
Governing body — since 2025
Rmc Enterprises Llc
Direct owner · Additional disclosable party — since 2025
Rmce Operations Llc
Indirect owner — since 2026
Rocky Mountain Care Llc
Additional disclosable party — since 2025
Shrader, Richard
Indirect owner — since 2025
Snowball, Kelly
Governing body — since 2025
Stevens, Gary
Operational control — since 2024
Williams, Ryan
Operational control · Additional disclosable party — since 2024

Regulatory standing

Licensed / certified since
2013-10-21
CMS overall rating
4 of 5 stars
Health deficiencies
11 at the last standard inspection
Federal fines
$8,021 total
Last standard inspection
2026-01-09
Nurse staffing
4.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$615 per day (≈ $18,700/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 57% Medicare · 43% private/other
Occupancy
80% (fiscal year 2023)
Vs. state median
36% above the ID median of $452/day — full state cost breakdown

Services & coverage

Licensed beds
30
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-01-09Health inspectionComplaint-triggered11 citations
F-0554
D · No harm foundFrom a complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2026-02-06
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-02-06
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2026-01-04
F-0628
D · No harm foundFrom a complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-02-06
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-02-06
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-02-06
F-0726
D · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2026-02-06
F-0756
D · No harm foundFrom a complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2026-02-06
F-0757
D · No harm foundFrom a complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2026-02-06
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-02-06
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-02-06
2025-01-24Health inspection3 citations
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-02-21
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-02-21
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-02-21
3 earlier / fire-safety inspections (17 citations)
2024-02-23Health inspectionComplaint-triggered6 citations
F-0578
D · No harm foundFrom a complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-04-12
F-0655
D · No harm foundFrom a complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2024-04-12
F-0758
D · No harm foundFrom a complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-04-12
F-0760
J · Immediate jeopardyFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-01-06
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-04-12
F-0883
D · No harm foundFrom a complaint
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-04-12
2025-01-24Fire-safety inspection7 citations
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2024-07-01
E-0024
D · No harm found
Establish policies and procedures for volunteers.
Corrected 2024-07-01
E-0025
F · No harm found
Create arrangements with other facilities to receive patients.
Corrected 2024-07-01
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2024-07-01
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-07-01
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-07-01
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-07-01
2020-01-09Fire-safety inspection4 citations
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2019-07-22
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-07-22
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2019-07-22
K-0927
E · No harm found
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Corrected 2019-07-22

Federal penalties

2024-02-23Fine$8,021
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 135139.

Quality of care & staffing

How it compares in Idaho.
Inspection citations, 3 years
31
More than 33% of nursing homes in the state
State median: 38
Federal fines, 3 years
$8,021
More than 69% of nursing homes in the state
State median: $0
Nurse staffing, hours per resident per day
4.5
Higher than 80% of nursing homes in the state
State median: 3.8
Nursing staff turnover, annual
52%
Higher than 53% of nursing homes in the state
State median: 51%

Resident outcomes

On 5 federal quality measures, this facility does better than the Idaho average on 2 and worse on 2. Differences within 10% of the average are shown as near average.

Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine99.8%91.8%82.3%Near state average
Newly received an antipsychotic medication0.3%1.7%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine97.1%85.4%80.1%Better than state
Were rehospitalized after a nursing home admission27.3%17.3%23.4%Worse than state
Had an outpatient emergency department visit17.6%11.9%11.8%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0756 2 inspections. Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
  • F-0760 2 inspections. Ensure that residents are free from significant medication errors.
  • E-0039 2 inspections. Conduct testing and exercise requirements.
  • K-0353 2 inspections. Inspect, test, and maintain automatic sprinkler systems.

What its owners also hold

  • Rmce Operations Llc has an ownership stake on file at 6 nursing homes, averaging 3.5 of 5 on CMS's overall rating.
  • Bv Operations Llc. has an ownership stake on file at 5 nursing homes, averaging 4.2 of 5 on CMS's overall rating.
  • Rmc Enterprises Llc has an ownership stake on file at 4 nursing homes, averaging 4 of 5 on CMS's overall rating.
  • Dlb Legacy Llc has an ownership stake on file at 4 nursing homes, averaging 4 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Idaho

  • Licensing: Idaho Department of Health and Welfare, Residential Assisted Living Facilities Program (Licensing and Certification)
  • File a complaint: 208-364-1962 · Online
  • Long-Term Care Ombudsman: 877-471-2777. A free advocate for residents and families.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Boise Va Medical Center, about 1.3 miles. CMS rating 5 of 5.
  • St Luke's Regional Medical Center, about 1.4 miles. CMS rating 5 of 5.
  • Saint Alphonsus Regional Medical Center, about 1.7 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Inside your report

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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 31 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered