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Nursing homeFAID #10901

Susquehanna Health and Wellness Center

745 OLD CHICKIES HILL ROAD, COLUMBIA, PA, 17512

(717) 684-7555

173 licensed beds

CMS rates Susquehanna Health and Wellness Center 3 out of 5 overall. Federal inspectors issued 39 citations across 10 inspections in the last three years, with $105,688 in fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall3/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of SUSQUEHANNA HEALTH AND WELLNESS CENTER

Photo via Google · Susquehanna Health and Wellness Center

Address

745 Old Chickies Hill Road

Columbia, PA 17512

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Public record summary

What we can show you for free.

Bed capacity

173

CMS facility ID

395400

Care type

Nursing home

County

Lancaster

Facility name

Susquehanna Health and Wellness Center

Street address

745 OLD CHICKIES HILL ROAD

City / state / ZIP

Columbia, PA 17512

Phone

(717) 684-7555

Website

susquehannahc.com

About this facility — Susquehanna Health and Wellness Center

Susquehanna Health and Wellness Center is a Medicare/Medicaid-certified skilled nursing facility in Columbia, Pennsylvania. It is licensed for 173 beds — above the median for skilled nursing facilities in Pennsylvania (119 beds).

It is one of 4 senior care facilities in Columbia and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Susquehanna Health and Wellness Center 39 times across 10 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $105,688 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

Sar Ft Family Tr

Indirect owner — 100% stake — since 2021

Snhhc Llc

Direct owner — 100% stake — since 2021

Atwood, Mark

Operational control · Additional disclosable party — since 2025

Mandel, Avital

Operational control — since 2021

Regulatory standing

Federal court records

2 naming this facility — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1978-01-31

CMS overall rating

3 of 5 stars

Health deficiencies

10 at the last standard inspection

Federal fines

$105,688 total

Last standard inspection

2026-06-17

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$294 per day (≈ $8,940/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

89% Medicaid · 3% Medicare · 8% private/other

Occupancy

80% (fiscal year 2024)

Vs. state median

29% below the PA median of $415/day — full state cost breakdown

Services & coverage

Licensed beds

173

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-17Health inspection9 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-08-11

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-08-11

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2026-08-11

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-08-11

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-08-11

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2026-08-11

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-08-11

F-0791

D · No harm found

Provide or obtain dental services for each resident.

Corrected 2026-08-11

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2026-08-11

2026-03-31Health inspectionComplaint-triggered1 citation

F-0760

G · Actual harmFrom a complaint

Ensure that residents are free from significant medication errors.

5 earlier / fire-safety inspections (29 citations)

2025-07-25Health inspection7 citations

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-09-11

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-09-11

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-09-11

F-0725

D · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-09-11

F-0730

E · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2025-09-11

F-0761

D · No harm found

Corrected 2025-09-11

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-09-11

2025-03-05Health inspectionComplaint-triggered1 citation

F-0695

D · No harm foundFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-04-30

2024-08-22Health inspectionComplaint-triggered18 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-10-09

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-10-09

F-0559

D · No harm found

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Corrected 2024-10-09

F-0623

E · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-10-09

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2024-10-09

F-0638

D · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2024-10-09

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-10-09

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-10-09

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-10-09

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-09

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-10-09

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-10-09

F-0760

E · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2024-10-09

F-0761

D · No harm found

Corrected 2024-10-09

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-10-09

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-10-09

F-0842

E · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-10-09

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-10-09

2025-07-25Fire-safety inspection2 citations

E-0004

C · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2025-09-03

E-0006

F · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2025-09-03

2024-12-17Fire-safety inspectionComplaint-triggered1 citation

K-0345

F · No harm foundFrom a complaint

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-02-10

Federal penalties

2024-03-29Fine$48,731

2024-02-20Fine$4,893

2024-01-30Fine$14,679

2024-01-08Fine$4,893

2024-01-02Fine$4,545

2023-12-11Fine$4,892

2023-11-20Fine$4,634

2023-11-13Fine$4,643

2023-10-23Fine$13,778

Total fines$105,688

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 395400.

Quality of care & staffing

How it compares in Pennsylvania.

Inspection citations, 3 years

More than 53% of nursing homes in the state

State median: 37

Federal fines, 3 years

$105,688

More than 92% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.2

Higher than 6% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

52%

Higher than 71% of nursing homes in the state

State median: 45%

Resident outcomes

On 21 federal quality measures, this facility does better than the Pennsylvania average on 7 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	10.6%	16.4%	13.5%	Better than state
Lose too much weight	5.6%	6.0%	5.1%	Near state average
With a catheter inserted and left in their bladder	0.1%	0.6%	0.7%	Better than state
With a urinary tract infection	1.5%	1.4%	1.5%	Near state average
Have depressive symptoms	1.6%	13.8%	13.5%	Better than state
Were physically restrained	0.0%	0.2%	0.1%	Better than state
Experiencing one or more falls with major injury	2.1%	3.1%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	88.0%	87.8%	93.7%	Near state average
Ability to walk independently worsened	15.0%	15.4%	12.7%	Near state average
Received an antianxiety or hypnotic medication	24.1%	20.1%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	96.9%	93.7%	95.3%	Near state average
With pressure ulcers	3.7%	4.7%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	26.0%	25.0%	18.3%	Near state average
Received an antipsychotic medication	26.7%	17.6%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	1.81	1.50	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	1.51	1.13	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	47.3%	70.8%	82.3%	Worse than state
Newly received an antipsychotic medication	0.8%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	58.3%	70.9%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	25.9%	22.0%	23.4%	Worse than state
Had an outpatient emergency department visit	9.0%	9.5%	11.8%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0761 3 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-0695 3 inspections. Provide safe and appropriate respiratory care for a resident when needed.
F-0550 2 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F-0636 2 inspections. Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F-0684 2 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Verify & compare

Where to check, and what's nearby.

Who to contact in Pennsylvania

Licensing: Pennsylvania Department of Health
File a complaint: 800-254-5164 · Online
Long-Term Care Ombudsman: 717-783-8975. A free advocate for residents and families.
Adult Protective Services: 800-490-8505. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Penn State Health Lancaster Medical Center, about 7.1 miles. CMS rating 3 of 5.
Lancaster General Hospital, about 11 miles. CMS rating 5 of 5.
Upmc Lititz, about 12 miles. CMS rating 4 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

St Anne's Retirement Community, Columbia, about 3.2 miles. CMS rating 5 of 5.
Elizabethtown Nursing and Rehabilitation, Elizabethtown, about 6.9 miles. CMS rating 3 of 5.
Homestead Village, Lancaster, about 8.3 miles. CMS rating 5 of 5.
Masonic Village At Elizabethtown, Elizabethtown, about 8.7 miles. CMS rating 5 of 5.
Emerald Nursing and Rehabilitation, Elizabethtown, about 8.7 miles. CMS rating 2 of 5.

Visitor reviews

What people say on Google.

4.160 ratings on Google

★★★★Dara Quinton · 2026-06-09 · via Google
“Pleasantly surprised by the overall cleanliness and spaciousness of the property inside and out. All the staff we met were incredibly kind and friendly. Grateful my parents have a room together in this facility.”

★Barb Regitz · 2026-04-07 · via Google
“Well I don't even know where to start on this place. I gave a 1 star because that's what it deserves.it won't let me go less. My mom is here and called me at work crying. She is wheelchair bound and soiled herself. You never get an answer on ANYphone numbers your given. I went in after work hit her call bell at 3:10 since noone at nurses station. 4:00 someone came in. When she was changed it was …”

★★★★★Deb Ralph · 2026-04-04 · via Google
“This was my first visit. I thought the facility looked good with entertainment rooms and tv’s (though 1 is not great to watch). I found the daily entertainment schedule which was a nice surprise. My only negative comment would be when you need an aide, they didn’t respond for a good 15-20 minutes. I’m told you’re under staffed, which would explain the poor response. Overall I’m glad Douglas is the…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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The 39 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

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