Nursing homeFAID #12535
Thalia Gardens Rehabilitation and Nursing
★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing4/5 quality measuresSource: CMS Care Compare
Photo via Google · Penney Fonville
Public record summary
What we can show you for free.
Bed capacity
138
CMS facility ID
495241
Care type
Nursing home
County
Virginia Beach City
Facility name
Thalia Gardens Rehabilitation and Nursing
Street address
4142 BONNEY ROAD
City / state / ZIP
Virginia Beach, VA 23452
Phone
(757) 340-0620
Website
About this facility — Thalia Gardens Rehabilitation and Nursing
Thalia Gardens Rehabilitation and Nursing is a Medicare/Medicaid-certified skilled nursing facility in Virginia Beach, Virginia. It is licensed for 138 beds — above the median for skilled nursing facilities in Virginia (117 beds).
It is one of 54 senior care facilities in Virginia Beach and 289 skilled nursing facilities across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Thalia Gardens Rehabilitation and Nursing 97 times across 8 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Eastern Healthcare Group
Ownership type
For profit - Corporation
Registered owners & officers
Va Snf Operations Holdings Llc
Direct owner — 100% stake — since 2024
Jj United Tr
Indirect owner — 50% stake — since 2024
Rogers, Kevin
Managing employee — since 2023
Shapiro, Akiva
Officer — since 2022
Regulatory standing
Licensed / certified since
1991-06-01
CMS overall rating
1 of 5 stars
Health deficiencies
31 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-04-28
Nurse staffing
3.2 hours per resident per day
Cost & payer profile (FY2024 cost report)
Average billed charges
$323 per day (≈ $9,820/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
86% Medicaid · 3% Medicare · 11% private/other
Occupancy
86% (fiscal year 2024)
Vs. state median
19% below the VA median of $401/day — full state cost breakdown
Services & coverage
Licensed beds
138
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-28Health inspectionComplaint-triggered31 citations
F-0557
E · No harm foundFrom a complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2026-06-11
F-0558
E · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-06-11
F-0572
D · No harm found
Give residents a notice of rights, rules, services and charges.
Corrected 2026-06-11
F-0574
D · No harm found
The resident has the right to receive notices in a format and a language he or she understands.
Corrected 2026-06-11
F-0577
E · No harm found
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected 2026-06-11
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-06-11
F-0584
F · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-06-11
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2026-06-11
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2026-06-11
F-0606
E · No harm foundFrom a complaint
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected 2026-06-11
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-06-11
F-0628
D · No harm foundFrom a complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-06-11
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-06-11
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-06-11
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-06-11
F-0689
E · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-06-11
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-06-11
F-0732
E · No harm found
Post nurse staffing information every day.
Corrected 2026-06-11
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-06-11
F-0756
F · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2026-06-11
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-06-11
F-0837
F · No harm found
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Corrected 2026-06-11
F-0865
F · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2026-06-11
F-0867
F · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2026-06-11
F-0868
E · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2026-06-11
F-0887
F · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2026-06-11
F-0919
E · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2026-06-11
F-0925
E · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2026-06-11
F-0941
E · No harm found
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Corrected 2026-06-11
F-0944
F · No harm found
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected 2026-06-11
F-0949
F · No harm found
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected 2026-06-11
2023-08-15Health inspectionComplaint-triggered6 citations
F-0584
F · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-12-05
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-09-29
F-0838
F · No harm foundFrom a complaint
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2023-12-05
F-0868
E · No harm foundFrom a complaint
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2023-12-05
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2023-12-05
F-0925
F · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2023-12-05
5 earlier / fire-safety inspections (60 citations)
2022-06-09Health inspection14 citations
F-0553
D · No harm found
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2022-07-24
F-0557
D · No harm found
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2022-07-24
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2022-07-24
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2022-07-24
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2022-07-24
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2022-07-24
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2022-07-24
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-07-24
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2022-09-26
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-07-24
F-0727
D · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2022-07-24
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-07-24
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2022-07-24
F-0925
F · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2022-07-24
2019-08-29Health inspection21 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2019-10-07
F-0553
E · No harm found
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2019-10-07
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2019-10-07
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2019-10-07
F-0622
E · No harm found
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2019-10-07
F-0625
E · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2019-10-07
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2019-10-07
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2019-10-07
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2019-10-07
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2019-10-07
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2019-10-07
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2019-10-07
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2019-10-07
F-0745
D · No harm found
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2019-10-07
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2019-10-07
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2019-10-07
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-10-07
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2019-10-07
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2019-10-07
F-0908
F · No harm found
Keep all essential equipment working safely.
Corrected 2019-10-07
F-0925
E · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2019-10-07
2022-06-09Fire-safety inspection8 citations
E-0015
C · No harm found
Address subsistence needs for staff and patients.
Corrected 2022-07-24
E-0035
C · No harm found
Provide family notifications of emergency plan.
Corrected 2022-07-24
E-0036
C · No harm found
Establish emergency prep training and testing.
Corrected 2022-07-24
E-0039
C · No harm found
Conduct testing and exercise requirements.
Corrected 2022-07-24
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2022-08-23
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2022-08-23
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-08-23
K-0761
D · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2022-08-23
2019-08-29Fire-safety inspection9 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2019-11-07
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2019-11-07
K-0347
E · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2019-11-07
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-11-07
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2019-11-07
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2019-11-07
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2019-11-07
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2019-11-07
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2019-11-07
2018-05-04Fire-safety inspection8 citations
K-0100
D · No harm found
Meet other general requirements.
Corrected 2018-06-07
K-0362
D · No harm found
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2018-06-07
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2018-06-07
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2018-06-07
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2018-06-07
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2018-06-07
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2018-06-07
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2018-06-07
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 495241.
Visitor reviews
What people say on Google.
4.2★★★★★123 ratings on Google
★★★★★Jacqueline Stinnette · 2026-07-28 · via Google“I recently attended the Thaila Garden open house, and I left with such a positive feeling. The newly remodeled rooms and bathrooms are beautiful, clean, and thoughtfully designed to help residents feel comfortable and at home. What stood out to me the most was the staff. Everyone was so kind, welcoming, and genuinely caring. Their professionalism and compassion were evident in every interaction. …”
★★★★★Penney Fonville · 2026-01-28 · via Google“I absolutely love Thalia Gardens Rehab and Nursing. My aunt is a resident and they treat her like a queen. The food? ABSOLUTELY NO ONE should complain. 2 of the cooks, Josh and Mike, do a superb job. I tasted the baked fish and it was seasoned to perfection. I am including 2 of their dishes and they look like they belong in a restaurant! Thank you Thalia for all you do to make my aunt feel at home…”
★Sydney Kreitzer · 2026-03-03 · via Google“We sent my mom here for physical therapy after a hip fracture while we were in town. They told my brother what day she would be ready to go and confirmed it the day before he was to drive to Virginia to pick her up. He had to drive back down from Ohio to get her. At first the charge nurse tried to refuse to allow him to take our mom out despite the fact that he has guardianship of her and tried to…”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 97 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered