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Nursing homeFAID #9279

The Cardinal At North Hills

311 GARDEN AT NORTH HILLS STREET, RALEIGH, NC, 27609
(984) 204-8444
15 licensed beds
★★★★★3/5CMS Five-Star overall4/5 health inspections1/5 quality measuresSource: CMS Care Compare

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Address

311 Garden At North Hills Street
Raleigh, NC 27609
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Public record summary

What we can show you for free.
Bed capacity
15
CMS facility ID
345572
Care type
Nursing home
County
Wake
Facility name
The Cardinal At North Hills
Street address
311 GARDEN AT NORTH HILLS STREET
City / state / ZIP
Raleigh, NC 27609
Phone
(984) 204-8444

About this facility — The Cardinal At North Hills

The Cardinal At North Hills is a Medicare/Medicaid-certified skilled nursing facility in Raleigh, North Carolina. It is licensed for 15 beds — well below the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 186 senior care facilities in Raleigh and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Cardinal At North Hills 12 times across 7 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $7,901 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Kisco Senior Living
Ownership type
For profit - Limited Liability company

Registered owners & officers

Austin, Breck
Managing employee · Officer — since 2013
Kohlberg, Scott
Direct owner — since 2013
Pacheco, Jaime
Managing employee — since 2022
Ritschel, Mitchell
Officer — since 2012

Regulatory standing

Federal court records
6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2017-06-28
CMS overall rating
3 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
$7,901 total
Last standard inspection
2025-09-10

Cost & payer profile (FY2023 cost report)

Average billed charges
$205 per day (≈ $6,230/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 7% Medicare · 94% private/other
Occupancy
77% (fiscal year 2023)
Vs. state median
45% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
15
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-09-10Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-10-08
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-10-08
2023-09-21Health inspection2 citations
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-10-16
F-0851
F · No harm found
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2023-10-13
2 earlier / fire-safety inspections (8 citations)
2024-09-19Fire-safety inspection2 citations
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-11-08
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-11-08
2023-09-21Fire-safety inspection6 citations
K-0341
D · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2023-11-17
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-11-17
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-11-17
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-11-17
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2023-11-17
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-11-17

Federal penalties

2023-09-21Fine$7,901
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345572.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 12 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered