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Nursing homeFAID #9083

The Carrolton of Dunn

711 SUSAN TART ROAD, DUNN, NC, 28335

(910) 892-8843

carroltonhealth.com

100 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

711 Susan Tart Road

Dunn, NC 28335

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Public record summary

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Bed capacity

100

CMS facility ID

345325

Care type

Nursing home

County

Harnett

Facility name

The Carrolton of Dunn

Street address

711 SUSAN TART ROAD

City / state / ZIP

Dunn, NC 28335

Phone

(910) 892-8843

Website

carroltonhealth.com

About this facility — The Carrolton of Dunn

The Carrolton of Dunn is a Medicare/Medicaid-certified skilled nursing facility in Dunn, North Carolina. It is licensed for 100 beds — close to the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 11 senior care facilities in Dunn and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Carrolton of Dunn 41 times across 10 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $54,999 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Carrolton Nursing Homes

Ownership type

For profit - Limited Liability company

Registered owners & officers

C. Saunders Roberson, Jr., as Trustee of the Judith Roberson Dixon Irr

Direct owner — 50% stake — since 2020

Figlewski, Deborah

Direct owner — 13% stake — since 2020

Powell, Earl

Direct owner — 13% stake — since 2020

Powell, John

Direct owner — 13% stake — since 2020

Russell, Denise

Direct owner — 13% stake — since 2020

Carrolton Facility Management, Llc

Operational control · Additional disclosable party — since 2020

Rao, Lakshman

Director · Additional disclosable party — since 2020

Roberson, Carrol

Operational control · Additional disclosable party — since 2020

Rozier, Sonya

Operational control · Additional disclosable party — since 2020

Wrench, Alan

Operational control · Additional disclosable party — since 2020

Regulatory standing

Federal court records

1 naming this facility — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1990-09-05

CMS overall rating

1 of 5 stars

Health deficiencies

5 at the last standard inspection

Federal fines

$54,999 total

Last standard inspection

2025-11-18

Nurse staffing

2.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$445 per day (≈ $13,530/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

76% Medicaid · 5% Medicare · 20% private/other

Occupancy

75% (fiscal year 2023)

Vs. state median

19% above the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

100

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-11-18Health inspection5 citations

F-0561

D · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2025-12-05

F-0582

E · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2025-12-03

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-12-03

F-0727

F · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2025-12-03

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-12-03

2025-07-08Health inspectionComplaint-triggered1 citation

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-07-09

6 earlier / fire-safety inspections (35 citations)

2025-06-10Health inspectionComplaint-triggered2 citations

F-0580

J · Immediate jeopardyFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-07-08

F-0684

J · Immediate jeopardyFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-07-08

2024-10-08Health inspectionComplaint-triggered13 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-10-31

F-0580

J · Immediate jeopardy

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-10-31

F-0600

J · Immediate jeopardyFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-10-31

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2024-10-31

F-0638

E · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2024-10-31

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-10-31

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-10-31

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-10-31

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-10-31

F-0692

E · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-10-31

F-0727

D · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-10-31

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-10-31

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-10-31

2024-05-31Health inspectionComplaint-triggered2 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-06-28

F-0925

E · No harm foundFrom a complaint

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-06-28

2023-06-02Health inspection14 citations

F-0561

E · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2023-06-30

F-0577

C · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2023-06-30

F-0585

B · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2023-06-30

F-0623

B · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-06-30

F-0625

B · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-06-30

F-0640

B · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2023-06-30

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-06-30

F-0656

B · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-06-30

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-06-30

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-06-30

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-06-30

F-0725

E · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-06-30

F-0847

D · No harm found

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Corrected 2023-06-30

F-0867

D · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-06-30

2024-10-08Fire-safety inspection2 citations

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-11-13

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-11-13

2023-06-02Fire-safety inspection2 citations

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2023-07-19

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-07-19

Federal penalties

2025-06-10Fine$37,909

2024-10-08Fine$8,545

2025-06-10Medicare payment denial — 7 days

Total fines$54,999

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345325.

Visitor reviews

What people say on Google.

3.515 ratings on Google

★★★★★Tobiatha branch · 2025-10-21 · via Google
“I recently needed to go somewhere for therapy after a stay in the hospital. I had not heard anything good or bad about this facility, but was happy it was close to home. The staff at the Carolton were the best! From the department heads to all the nurses and CNAs, everyone was very friendly and helpful. There is no way I could have received better care. The therapy staff were great, they worked wi…”

★Alicia McNeill · 2026-04-29 · via Google
“This isn’t a good place to have your love ones there they have no housekeeping on weekends so they laundry doesn’t get done so residents bed have to stay wet because they doesn’t have clean linens to put on the beds nor to wash the residents they have been reported”

★★★★randumb2020 · 2025-05-07 · via Google
“In years past this place had a bad reputation under a different name. So I was wary when we had to take my mom here. But they've been very nice. If you have someone you love who has to come to a nursing home then you just have to make sure you get to know the CNAs and the nurses and others who you will be dealing with because you're entering into a relationship with these people where they help …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 41 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered