Senior Home Review
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Nursing homeFAID #14829

The Center At Parmer

13800 N FM 620 RD SB, AUSTIN, TX, 78717
(737) 236-6400
80 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
80
CMS facility ID
676487
Care type
Nursing home
County
Williamson
Facility name
The Center At Parmer
Street address
13800 N FM 620 RD SB
City / state / ZIP
Austin, TX 78717
Phone
(737) 236-6400

About this facility — The Center At Parmer

The Center At Parmer is a Medicare/Medicaid-certified skilled nursing facility in Austin, Texas. It is licensed for 80 beds — below the median for skilled nursing facilities in Texas (120 beds).

It is one of 116 senior care facilities in Austin and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Center At Parmer 33 times across 11 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Veritas Management Group
Ownership type
For profit - Individual

Registered owners & officers

Bunch, Kenneth
Officer — since 2019
Kelly, Julie
Operational control — since 2019
Veritas Management Group Llc
Operational control — since 2017

Regulatory standing

Licensed / certified since
2020-03-23
CMS overall rating
5 of 5 stars
Health deficiencies
8 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-01-30
Nurse staffing
4.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$810 per day (≈ $24,620/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 57% Medicare · 43% private/other
Occupancy
51% (fiscal year 2023)
Vs. state median
192% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
80
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-01-30Health inspection6 citations
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-02-26
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-02-26
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-02-26
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-02-26
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2026-02-26
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-02-26
2025-11-24Health inspectionComplaint-triggered2 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-11-25
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-11-25
7 earlier / fire-safety inspections (25 citations)
2025-07-15Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-07-16
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-07-16
2025-06-23Health inspectionComplaint-triggered1 citation
F-0628
D · No harm foundFrom a complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-07-14
2024-10-31Health inspection5 citations
F-0640
D · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2024-11-24
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-11-24
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2024-11-24
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-11-24
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-11-24
2024-02-13Health inspectionComplaint-triggered1 citation
F-0657
B · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-03-08
2023-09-01Health inspection4 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-09-25
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-09-25
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-09-25
F-0944
F · No harm found
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected 2023-09-25
2026-01-30Fire-safety inspection10 citations
E-0007
F · No harm found
Address patient/client population and determine types of services needed.
Corrected 2026-03-06
E-0020
F · No harm found
Establish policies and procedures including evacuation.
Corrected 2026-03-06
E-0031
F · No harm found
Provide emergency officials' contact information.
Corrected 2026-03-06
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2026-03-06
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2026-03-06
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-03-06
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2026-03-06
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-03-06
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-03-06
K-0923
F · No harm found
Have proper medical gas storage and administration areas.
Corrected 2026-03-06
2023-09-01Fire-safety inspection2 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-10-04
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-10-04
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676487.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 33 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered