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Nursing homeFAID #3099

The Citadel At Saint Anne Place

4405 HIGHCREST ROAD, ROCKFORD, IL, 61107
(815) 229-1999
179 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing1/5 quality measuresSource: CMS Care Compare

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Photo via Google · The Citadel at Saint Anne Place
What we can show you for free.
Bed capacity
179
CMS facility ID
145563
Care type
Nursing home
County
Winnebago
Facility name
The Citadel At Saint Anne Place
Street address
4405 HIGHCREST ROAD
City / state / ZIP
Rockford, IL 61107
Phone
(815) 229-1999

The Citadel At Saint Anne Place is a Medicare/Medicaid-certified skilled nursing facility in Rockford, Illinois. It is licensed for 179 beds — well above the median for skilled nursing facilities in Illinois (112 beds).

It is one of 23 senior care facilities in Rockford and 667 skilled nursing facilities across Illinois. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Citadel At Saint Anne Place 76 times across 19 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $123,556 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
Non profit - Church related

Regulatory standing

Licensed / certified since
1986-10-29
CMS overall rating
1 of 5 stars
Health deficiencies
20 at the last standard inspection
Federal fines
$123,556 total
Last standard inspection
2025-06-05
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$354 per day (≈ $10,760/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 7% Medicare · 93% private/other
Occupancy
61% (fiscal year 2024)
Vs. state median
4% above the IL median of $342/day — full state cost breakdown

Services & coverage

Licensed beds
179
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed
Compiled from CMS Nursing Home Compare; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-23Health inspectionComplaint-triggered1 citation
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-06-26
2026-04-21Health inspectionComplaint-triggered1 citation
F-0576
D · No harm foundFrom a complaint
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected 2026-04-23
16 earlier / fire-safety inspections (74 citations)
2026-04-14Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-04-17
2025-12-16Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-12-18
2025-11-25Health inspectionComplaint-triggered5 citations
F-0550
E · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-12-05
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-12-05
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-12-05
F-0694
D · No harm foundFrom a complaint
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2025-12-05
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-11-26
2025-07-08Health inspectionComplaint-triggered1 citation
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-07-10
2025-06-05Health inspectionComplaint-triggered11 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-06-17
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-06-20
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-07-03
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-06-17
F-0692
G · Actual harm
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-06-17
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-06-17
F-0725
D · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-06-17
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-06-17
F-0805
E · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2025-07-01
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-06-19
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-07-02
2025-04-29Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-04-30
2024-08-07Health inspection7 citations
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-08-14
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-08-14
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-08-14
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-08-14
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-08-08
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-08-08
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-08-14
2024-07-17Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-07-22
2024-04-03Health inspectionComplaint-triggered1 citation
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-04-10
2024-03-13Health inspectionComplaint-triggered2 citations
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-03-21
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-03-21
2024-02-21Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-02-22
2023-11-15Health inspectionComplaint-triggered2 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-11-17
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-16
2023-07-13Health inspection8 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-07-28
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-07-28
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-07-28
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2023-07-28
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-07-28
F-0692
G · Actual harm
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-07-28
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2023-07-28
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-07-28
2025-06-05Fire-safety inspection8 citations
K-0161
E · No harm found
Use approved construction type or materials.
Corrected 2025-06-19
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-06-19
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2025-06-19
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2025-06-19
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-06-19
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-06-19
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-06-19
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-06-19
2024-08-07Fire-safety inspection13 citations
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2024-09-11
E-0022
F · No harm found
Establish policies and procedures for sheltering.
Corrected 2024-09-11
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2024-09-12
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2024-09-11
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-09-11
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-09-11
K-0271
E · No harm found
Have exits that are accessible at all times.
Corrected 2024-09-11
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-09-11
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-09-11
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-09-11
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-09-11
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-09-11
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-09-11
2023-07-13Fire-safety inspection11 citations
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2023-08-09
K-0161
F · No harm found
Use approved construction type or materials.
Corrected 2023-08-03
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-08-07
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-08-04
K-0346
F · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2023-08-03
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-08-07
K-0354
F · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2023-08-02
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-08-07
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-07-30
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2023-08-02
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-09-01

Federal penalties

2025-11-25Fine$38,786
2025-06-05Fine$44,372
2024-08-07Fine$13,309
2024-02-21Fine$14,050
2023-11-15Fine$13,039
2025-06-05Medicare payment denial — 12 days
Total fines$123,556
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 145563.
What people say on Google.
4.1153 ratings on Google
★Christopher B · 2026-05-10 · via Google

“I would strongly caution families considering St. Anne Place for a vulnerable loved one. A close family member of mine was a resident there during the 2025 management/ownership transition period. In my family’s experience, the quality of care declined noticeably after that transition. What concerned us most was not one isolated incident, but a pattern: delayed basic care, poor responsiveness, ina…”

★Kimberly Ann · 2026-02-23 · via Google

“I am writing to express my concern regarding the substandard care my mother received at Saint Anne’s skilled nursing rehab facility in Rockford, Illinois. During her approximately 3.5-week stay, I made the decision to admit her due to a fall at home, despite her ability to stand, walk, and use the restroom independently at the time. However, she rapidly declined in care, and I witnessed multiple i…”

★★★Michael Medina · 2026-03-20 · via Google

“St. Anne Rehabilitation in general is a facility that is fairly clean and well staffed but can use some improvements. Particularly the food. I went to visit my mother today and they were served chicken that was supposed to be cooked golden brown. Sadly that did not turn out to be the case. The chicken was so overcooked that it was too dry for a normal human being to eat. Most of the residents at h…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 76 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered