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Nursing homeFAID #423

The Cottages At Texarkana

4701 JEFFERSON AVENUE, TEXARKANA, AR, 71854

(870) 773-7515

140 licensed beds

CMS rates The Cottages At Texarkana 3 out of 5 overall. Federal inspectors issued 20 citations across 8 inspections in the last three years, with $28,022 in fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · The Cottages at Texarkana

Address

4701 Jefferson Avenue

Texarkana, AR 71854

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Public record summary

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Bed capacity

140

CMS facility ID

045194

Care type

Nursing home

County

Miller

Facility name

The Cottages At Texarkana

Street address

4701 JEFFERSON AVENUE

City / state / ZIP

Texarkana, AR 71854

Phone

(870) 773-7515

Website

cottagesattexarkana.com

About this facility — The Cottages At Texarkana

The Cottages At Texarkana is a Medicare/Medicaid-certified skilled nursing facility in Texarkana, Arkansas. It is licensed for 140 beds — above the median for skilled nursing facilities in Arkansas (106 beds).

It is one of 10 senior care facilities in Texarkana and 222 skilled nursing facilities across Arkansas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Southern Administrative Services, a group of 35 facilities on this site.

Federal inspectors have cited The Cottages At Texarkana 20 times across 8 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $28,022 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Southern Administrative Services

Ownership type

For profit - Limited Liability company

Registered owners & officers

4p2t1 Ops Holding Lp

Direct owner · Partner — 100% stake — since 2019

Alexark1 Llc

Indirect owner — since 2022

Ferguson, Clay

Operational control · Additional disclosable party — since 2019

Jej Assets Lp

Indirect owner · Partner · Additional disclosable party — since 2019

Jej Management, Llc

Indirect owner — since 2022

Milam, Sheila

Operational control · Additional disclosable party — since 2020

Ponthie, John

Additional disclosable party — since 2019

Ponthie, Sharlot

Indirect owner · Operational control · Additional disclosable party — since 2019

Regulatory standing

Federal court records

3 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1992-05-15

CMS overall rating

3 of 5 stars

Health deficiencies

2 at the last standard inspection

Federal fines

$28,022 total

Last standard inspection

2026-07-23

Nurse staffing

5.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$301 per day (≈ $9,150/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

83% Medicaid · 8% Medicare · 9% private/other

Occupancy

46% (fiscal year 2023)

Vs. state median

9% below the AR median of $329/day — full state cost breakdown

Services & coverage

Licensed beds

140

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 9:00 AM – 5:00 PM · Tuesday: 9:00 AM – 5:00 PM · Wednesday: 9:00 AM – 5:00 PM · Thursday: 9:00 AM – 5:00 PM · Friday: 9:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2026-07-23Health inspection2 citations

F-0732

C · No harm found

Post nurse staffing information every day.

Corrected 2026-08-19

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2026-08-19

2025-03-28Health inspectionComplaint-triggered5 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-04-11

F-0684

G · Actual harmFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-04-11

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2025-04-11

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-11

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-04-11

5 earlier / fire-safety inspections (13 citations)

2025-01-23Health inspectionComplaint-triggered3 citations

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-02-21

F-0726

E · No harm foundFrom a complaint

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-02-21

F-0761

E · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-02-21

2024-03-28Health inspection5 citations

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-25

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-04-25

F-0806

D · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-04-25

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-04-25

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-04-25

2026-07-23Fire-safety inspection1 citation

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-08-19

2025-03-28Fire-safety inspection1 citation

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2025-04-11

2024-03-28Fire-safety inspection3 citations

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-04-25

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-04-25

K-0521

C · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-04-25

Federal penalties

2025-03-28Fine$28,022

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 045194.

Quality of care & staffing

How it compares in Arkansas.

Inspection citations, 3 years

More than 39% of nursing homes in the state

State median: 22

Federal fines, 3 years

$28,022

More than 90% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

5.1

Higher than 95% of nursing homes in the state

State median: 4.0

Nursing staff turnover, annual

46%

Higher than 42% of nursing homes in the state

State median: 49%

Resident outcomes

On 21 federal quality measures, this facility does better than the Arkansas average on 11 and worse on 6. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	3.7%	9.1%	13.5%	Better than state
Lose too much weight	2.1%	4.1%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.5%	0.7%	Better than state
With a urinary tract infection	0.3%	1.1%	1.5%	Better than state
Have depressive symptoms	1.8%	1.4%	13.5%	Worse than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	5.1%	3.9%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	94.0%	95.1%	93.7%	Near state average
Ability to walk independently worsened	4.8%	9.2%	12.7%	Better than state
Received an antianxiety or hypnotic medication	17.1%	21.8%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	94.8%	95.3%	95.3%	Near state average
With pressure ulcers	5.6%	4.2%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	4.0%	12.9%	18.3%	Better than state
Received an antipsychotic medication	3.8%	10.9%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.22	1.94	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	2.24	2.03	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	88.9%	81.9%	82.3%	Near state average
Newly received an antipsychotic medication	0.4%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	86.0%	75.9%	80.1%	Better than state
Were rehospitalized after a nursing home admission	25.6%	23.4%	23.4%	Near state average
Had an outpatient emergency department visit	13.3%	11.7%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

K-0321 2 inspections. Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
F-0684 2 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0880 2 inspections. Provide and implement an infection prevention and control program.

What its owners also hold

Jej Assets Lp has an ownership stake on file at 34 nursing homes, averaging 3.9 of 5 on CMS's overall rating.
4p2t1 Ops Holding Lp has an ownership stake on file at 34 nursing homes, averaging 3.9 of 5 on CMS's overall rating.
Alexark1 Llc has an ownership stake on file at 33 nursing homes, averaging 3.9 of 5 on CMS's overall rating.
Jej Management, Llc has an ownership stake on file at 31 nursing homes, averaging 3.9 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Arkansas

Licensing: Arkansas Department of Human Services, DPSQA, Office of Long Term Care
File a complaint: 800-582-4887 · Online
Adult Protective Services: 800-482-8049. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Christus St Michael Health System, about 2.7 miles. CMS rating 3 of 5.
Wadley Regional Medical Center, about 2.9 miles.
Little River Memorial Hospital, about 15 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Bailey Creek Health and Rehab, Texarkana, about 0.3 miles. CMS rating 2 of 5.
Heritage Plaza Nursing Center, Texarkana, about 1.0 miles. CMS rating 3 of 5.
Avir At Texarkana, Texarkana, about 1.2 miles. CMS rating 1 of 5.
The Villa At Texarkana, Texarkana, about 1.2 miles. CMS rating 3 of 5.
Reunion Plaza Senior Care and Rehabilitation Center, Texarkana, about 1.9 miles. CMS rating 1 of 5.

Visitor reviews

What people say on Google.

4.38 ratings on Google

★★★★★Kayla Stanley · 2026-02-03 · via Google
“My grandmother fell & broke her hip January 6th & had hip surgery. Once she was stable, Dr. Abebe sent her to The Cottages at Texarkana for rehabilitation. My mamaw & us family have nothing but GREAT things to say & tell to our local communities about this facility from the smooth admissions, to the exceptional care from ALL the staff, to the delicious food, the home like atmosphere & the amazing …”

★★★★★Ashley Mende · 2025-05-02 · via Google
“Our mom was really sick when she was sent to The Cottage House. We weren't sure what to expect or how all of this would turn out. Sheila was wonderful to work with and provided a peace where there was nothing but uncertainty. It didn't matter when we called she always made time for us and answered all of our questions. The staff would check in so we were all on the same page and the progress t…”

★★★Glenn Riles · 2025-10-07 · via Google
“The nurses and aids we’re great, Tyler was great , the reason I’m giving this rating is because we were sent home on a Friday with out some of her medications that was very much so needed, also the cottages ordered a walker for us that was never deliver.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered