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Nursing homeFAID #10603

The Creston Health & Rehabilitation

3320 SE HOLGATE BLVD, PORTLAND, OR, 97202
(503) 231-1411
100 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
100
State license
385121
CMS facility ID
385121
Care type
Nursing home
Facility name
The Creston Health & Rehabilitation
Street address
3320 SE HOLGATE BLVD
City / state / ZIP
Portland, OR 97202
Phone
(503) 231-1411
State license #
385121

The Creston Health & Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Portland, Oregon. It is licensed for 100 beds — above the median for skilled nursing facilities in Oregon (80 beds).

It is one of 537 senior care facilities in Portland and 128 skilled nursing facilities across Oregon. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Creston Health & Rehabilitation 80 times across 13 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $122,699 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
Non profit - Corporation

Regulatory standing

Licensed / certified since
1973-02-12
CMS overall rating
1 of 5 stars
Health deficiencies
11 at the last standard inspection
Federal fines
$122,699 total
Last standard inspection
2026-02-27
Nurse staffing
0.9 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$588 per day (≈ $17,880/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
59% Medicaid · 4% Medicare · 37% private/other
Occupancy
83% (fiscal year 2024)
Vs. state median
3% below the OR median of $607/day — full state cost breakdown

Services & coverage

Licensed beds
100
Licensed as
NF
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-06-18Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-07-17
2026-02-27Health inspectionComplaint-triggered10 citations
F-0558
E · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-03-31
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2026-03-31
F-0640
E · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2026-03-31
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-03-31
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2026-03-31
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2026-03-31
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-03-31
F-0730
E · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2026-03-31
F-0732
E · No harm found
Post nurse staffing information every day.
Corrected 2026-03-31
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-03-31
9 earlier / fire-safety inspections (69 citations)
2025-02-28Health inspectionComplaint-triggered1 citation
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-03-31
2024-10-15Health inspectionComplaint-triggered27 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-11-30
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2024-11-30
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-11-30
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-11-30
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-11-30
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-11-30
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-11-30
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-11-30
F-0625
E · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2024-11-30
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-11-30
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-11-30
F-0676
D · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2024-11-30
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-11-30
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2024-11-30
F-0684
J · Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-11-30
F-0688
E · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-11-30
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-11-30
F-0742
D · No harm found
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected 2024-11-30
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-11-30
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-11-30
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-11-30
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-11-30
F-0791
D · No harm found
Provide or obtain dental services for each resident.
Corrected 2024-11-30
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-11-30
F-0825
G · Actual harmFrom a complaint
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2024-12-13
F-0847
F · No harm found
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected 2024-11-30
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-11-30
2024-07-30Health inspectionComplaint-triggered4 citations
F-0661
G · Actual harmFrom a complaint
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected 2024-09-17
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-09-17
F-0726
D · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-09-17
F-0921
D · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-09-17
2023-09-18Health inspectionComplaint-triggered7 citations
F-0600
E · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-10-24
F-0602
E · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2023-10-24
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-10-24
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-10-24
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-10-24
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-10-24
F-0865
F · No harm foundFrom a complaint
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2023-10-24
2023-06-30Health inspection12 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2023-07-24
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-07-24
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-07-24
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-07-24
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-07-24
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-07-24
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2023-07-24
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-07-24
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-07-24
F-0712
D · No harm found
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected 2023-07-24
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-07-24
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-07-24
2026-02-27Fire-safety inspection3 citations
E-0013
F · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2026-03-31
E-0024
F · No harm found
Establish policies and procedures for volunteers.
Corrected 2026-03-31
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-03-31
2024-10-30Fire-safety inspectionComplaint-triggered1 citation
K-0741
F · No harm foundFrom a complaint
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2024-12-06
2024-10-15Fire-safety inspection6 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-11-30
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-11-30
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-11-30
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-11-30
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-11-30
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-11-30
2023-06-30Fire-safety inspection8 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-07-18
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-07-18
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2023-07-18
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-07-24
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-07-24
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-07-18
K-0753
D · No harm found
Have restrictions on the use of highly flammable decorations.
Corrected 2023-07-18
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-07-24

Federal penalties

2026-01-06Fine$19,135
2024-10-15Fine$94,744
2024-07-30Fine$8,820
Total fines$122,699
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 385121.
What people say on Google.
3.368 ratings on Google
★★★★stephen jones · 2025-01-15 · via Google

“After reading some reviews, I was a little concerned about putting my 85 year old mother in this facility. Providence sent her there for 2 weeks for rehabilitation. The staff and therapist have been absolutely fantastic. I cannot say enough good things about them. My mother even liked some of the meals they served. Thank you to the staff!”

★Sarah Ziemke · 2025-04-22 · via Google

“First, let me tell you, most nursing homes that are covered by insurance, are bad. Answers to call lights could literally take hours. Friendship Health Center was just another under staffed nursing home that was nearly unbearable for my 73 year old mother, who is in for a broken ankle. This place keeps running themselves out of HER pain medicine, leaving her in pain. I actually had to provide her …”

★brittney holt · 2025-04-04 · via Google

“My grandmother was sent there from Kaiser due to a fall, had some fractures and needed therapy to get stronger. She needed help using the bathroom, every time she would use her call light- nobody came. There was never enough staff present to help her when she needed assistance. They didn’t follow her shower schedule either which is something that cannot be ignored. If you or family can avoid this …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 80 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered