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Nursing homeFAID #2572

The Crossings At East Lake of Journey

304 FIFTH AVENUE, DECATUR, GA, 30030
(404) 373-6231
103 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of CROSSINGS AT EAST LAKE OF JOURNEY LLC, THE
Photo via Google · Carolyn Y. Toomer
What we can show you for free.
Bed capacity
103
State license
LTC10441435
CMS facility ID
115482
Care type
Nursing home
Facility name
The Crossings At East Lake of Journey
Street address
304 FIFTH AVENUE
City / state / ZIP
Decatur, GA 30030
Phone
(404) 373-6231
State license #
LTC10441435

The Crossings At East Lake of Journey is a Medicare/Medicaid-certified skilled nursing facility in Decatur, Georgia. It is licensed for 103 beds — close to the median for skilled nursing facilities in Georgia (100 beds).

It is one of 86 senior care facilities in Decatur and 356 skilled nursing facilities across Georgia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Crossings At East Lake of Journey 39 times across 10 inspections in the last three years, and CMS has imposed $53,565 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Journey Healthcare
Ownership type
For profit - Limited Liability company
Administrator
Gregory Forbes

Registered owners & officers

3 Bees Holdings Llc
Indirect owner — since 2024
Ajoj Holdings Llc
Indirect owner — since 2024
Baker, D'nae
Operational control · Additional disclosable party — since 2024
Bees Family Irrevocable Trust
Indirect owner — since 2024
Bilbo, Richard
Operational control · Additional disclosable party — since 2024
Blue Ocean Trust
Indirect owner — since 2024
Conrad, Cameron
Operational control · Additional disclosable party — since 2024
Forbes, Gregory
Operational control · Additional disclosable party — since 2024
Frinks, Terence
Operational control · Additional disclosable party — since 2024
Gafford, Dexter
Operational control · Additional disclosable party — since 2024
Johnson, Jennifer
Operational control · Additional disclosable party — since 2024
Jones, Antonio
Operational control · Additional disclosable party — since 2024
Journey Ox Ga Healthcare Holdings Llc
Indirect owner — since 2024
Journey Ox Ga Management Llc
Operational control · Additional disclosable party — since 2024
Journey Ox of Ga Llc
Direct owner — since 2024
King, Paul
Operational control · Additional disclosable party — since 2024
Mcguinness, Bernard
Indirect owner · Governing body · Operational control · Additional disclosable party — since 2024
Omara, Jody
Operational control · Additional disclosable party — since 2024
Robinson, Terence
Operational control · Additional disclosable party — since 2024
Shasam Family Trust
Indirect owner — since 2024
Shasam Holdings Llc
Indirect owner — since 2024
Sillings, Nikki
Operational control · Additional disclosable party — since 2025
Summit Decatur Llc
Additional disclosable party — since 2024
Trammell, Matthew
Operational control · Additional disclosable party — since 2024

Regulatory standing

Federal court records
2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
License status
Active
Licensed / certified since
1989-09-01
CMS overall rating
2 of 5 stars
Health deficiencies
8 at the last standard inspection
Federal fines
$53,565 total
Last standard inspection
2026-01-14
Nurse staffing
3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$294 per day (≈ $8,940/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
85% Medicaid · 9% Medicare · 7% private/other
Occupancy
89% (fiscal year 2023)
Vs. state median
8% below the GA median of $318/day — full state cost breakdown

Services & coverage

Licensed beds
103
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-01-14Health inspectionComplaint-triggered5 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-03-19
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2026-03-19
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-03-19
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-03-19
F-0880
F · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-03-19
2025-08-20Health inspectionComplaint-triggered3 citations
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-10-01
F-0693
D · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-10-01
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-10-01
4 earlier / fire-safety inspections (31 citations)
2025-03-07Health inspectionComplaint-triggered1 citation
F-0925
E · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2025-04-02
2025-01-09Health inspectionComplaint-triggered9 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-02-05
F-0561
D · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2025-02-05
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2025-02-05
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-02-05
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-02-05
F-0688
D · No harm foundFrom a complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-02-05
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-02-05
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-02-05
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-02-05
2023-10-04Health inspection11 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2023-11-28
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-11-28
F-0607
F · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-11-28
F-0656
J · Immediate jeopardy
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-11-28
F-0689
F · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-28
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-11-28
F-0695
J · Immediate jeopardy
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-11-28
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-11-28
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2023-11-28
F-0835
J · Immediate jeopardy
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2023-11-28
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-11-28
2023-10-04Fire-safety inspection10 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-11-28
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-11-28
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2023-11-28
K-0352
D · No harm found
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Corrected 2023-11-28
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-11-28
K-0371
D · No harm found
Have properly sized and located compartments to protect residents from smoke.
Corrected 2023-11-28
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-11-28
K-0531
D · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2023-11-28
K-0916
D · No harm found
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2023-11-28
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-11-28

Federal penalties

2024-02-20Fine$3,798
2024-01-30Fine$9,116
2023-10-04Fine$40,651
Total fines$53,565
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 115482.
What people say on Google.
2.753 ratings on Google
★corey oliver · 2024-12-21 · via Google

“This is the worst nursing home ever. My mother was there, as soon as she pass they stole all her jewelry. These people still from the dead at this location. I have an ongoing investigation a pending lawsuit. Do not recommend putting your loved one there.”

★Ms. Patterson · 2024-07-04 · via Google

“Terrible place the facility has roaches everywhere and it’s very dirty and nasty in there. Please do not put your love ones here it smells like urine and piss every where. Staff is always in the hall ways gossiping about the staff. The staff looks unhappy they have a administrator that’s running the building that seems to know what’s going on. I have transported roaches from resident in transport …”

★shaneeka westbrook · 2026-02-20 · via Google

“Do not send ya love ones to this facility they left my love one shitty for hours smh not a good place and it smelled horrible”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 39 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered