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Assisted livingFAID #807209

The Crossroads At Bon Air

9100 Bon Air Crossings Drive, Richmond, VA, 23235
(804) 560-1440
120 licensed beds

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Photo via Google · The Crossroads at Bon Air

Address

9100 Bon Air Crossings Drive
Richmond, VA 23235
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What we can show you for free.
Bed capacity
120
State license
41321
Care type
Assisted living
State
VA
Facility name
The Crossroads At Bon Air
Street address
9100 Bon Air Crossings Drive
City / state / ZIP
Richmond, VA 23235
Phone
(804) 560-1440
State license #
41321

The Crossroads At Bon Air is a licensed assisted living community in Richmond, Virginia. It is licensed for 120 beds — well above the median for assisted living communities in Virginia (60 beds).

It is one of 103 senior care facilities in Richmond and 711 assisted living communities across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

This listing draws on state and federal public records, and was last updated on August 30, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Operator / owner
Kathryn Bryant
Administrator
Kathryn Bryant

Regulatory standing

License status
Licensed
License expires
2027-03-10

Services & coverage

Licensed beds
120
Licensed as
Assisted Living Facility
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from Virginia Dept. of Social Services; hours/accessibility via Google · last verified 2026-08-30. Facilities can submit a correction.
What people say on Google.
4.139 ratings on Google
★★★★★Elizabeth Corriveau · 2025-10-31 · via Google

“We cannot even begin to express how phenomenal the Crossroads At Bon Air is as a community. If you are looking at options for your parents, look no further than CABA!. My father was a resident in the memory care side and he received the utmost in care. Tony, Joyce, and their entire amazing team were professional, caring, kind, loving, and they provided such a peaceful environment for him and all …”

★★★★★Lauren Hughes · 2026-02-25 · via Google

“My mother moved in 5 months ago and she has been so happy there. Every single staff member, from the person who welcomes you at the door, to the care staff, to the maintenance staff, has been so kind and helpful to my mom and our whole family. Executive leadership is responsive and helpful. They have a ton of activities available each day. The in-house physical therapy has been a game changer for …”

★★★★★Contact Cordell Medical · 2025-06-17 · via Google

“Our family can't say enough about the cleanliness and that staff at The Crossroads @ Bon air. We had a family member that was very difficult. I can't explain how patient the staff was with her. We used the hospice through this facility and they were absolutely AMAZING! The director Lynn Marchant was so friendly and understanding and helped us navigate this difficult time. We highly recommend this …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

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+ additional citations decoded in your full report.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
Virginia Dept. of Social Services
ALF licensing search
Last verified 2026-08-30
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered