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Nursing homeFAID #2484

The Crossroads of Flowery Branch of Journey

4595 CANTRELL ROAD, FLOWERY BRANCH, GA, 30542
(770) 967-2070
journey-hc.com
100 licensed beds
★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing1/5 quality measuresSource: CMS Care Compare

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Photo of CROSSROADS OF FLOWERY BRANCH OF JOURNEY LLC, THE
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Public record summary

What we can show you for free.
Bed capacity
100
State license
LTC10691224
CMS facility ID
115327
Care type
Nursing home
Facility name
The Crossroads of Flowery Branch of Journey
Street address
4595 CANTRELL ROAD
City / state / ZIP
Flowery Branch, GA 30542
Phone
(770) 967-2070
Website
journey-hc.com
State license #
LTC10691224

About this facility — The Crossroads of Flowery Branch of Journey

The Crossroads of Flowery Branch of Journey is a Medicare/Medicaid-certified skilled nursing facility in Flowery Branch, Georgia. It is licensed for 100 beds — close to the median for skilled nursing facilities in Georgia (100 beds).

It is one of 11 senior care facilities in Flowery Branch and 356 skilled nursing facilities across Georgia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Crossroads of Flowery Branch of Journey 48 times across 9 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Journey Healthcare
Ownership type
For profit - Limited Liability company
Administrator
Natasha Negron

Registered owners & officers

3 Bees Holdings Llc
Indirect owner — since 2024
Ajoj Holdings Llc
Indirect owner — since 2024
Bees Family Irrevocable Trust
Indirect owner — since 2024
Bilbo, Richard
Operational control · Additional disclosable party — since 2024
Blue Ocean Trust
Indirect owner — since 2024
Conrad, Cameron
Operational control · Additional disclosable party — since 2024
Frinks, Terence
Operational control · Additional disclosable party — since 2024
Johnson, Jennifer
Operational control · Additional disclosable party — since 2024
Jones, Antonio
Operational control · Additional disclosable party — since 2024
Journey Ox Ga Healthcare Holdings Llc
Indirect owner — since 2024
Journey Ox Ga Management Llc
Operational control · Additional disclosable party — since 2024
Journey Ox of Ga Llc
Direct owner — since 2024
Looney, Micah
Operational control · Additional disclosable party — since 2024
Mcguinness, Bernard
Indirect owner · Governing body · Operational control · Owner of a disclosable party · Additional disclosable party — since 2024
Ng, Scott
Operational control · Additional disclosable party — since 2024
Omara, Jody
Operational control · Additional disclosable party — since 2024
Parker, Yolanda
Operational control · Additional disclosable party — since 2024
Shasam Family Trust
Indirect owner — since 2024
Shasam Holdings Llc
Indirect owner — since 2024
Sillings, Nikki
Operational control · Additional disclosable party — since 2025
Summit Flowery Branch Llc
Additional disclosable party — since 2024
Trammell, Matthew
Operational control · Additional disclosable party — since 2024

Regulatory standing

Federal court records
2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
License status
Active
Licensed / certified since
1984-10-01
CMS overall rating
1 of 5 stars
Health deficiencies
8 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-01-16
Nurse staffing
2.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$332 per day (≈ $10,090/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
68% Medicaid · 13% Medicare · 19% private/other
Occupancy
94% (fiscal year 2023)
Vs. state median
4% above the GA median of $318/day — full state cost breakdown

Services & coverage

Licensed beds
100
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-01-16Health inspection8 citations
F-0553
D · No harm found
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2026-02-12
F-0570
F · No harm found
Assure the security of all personal funds of residents deposited with the facility.
Corrected 2026-02-12
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2026-02-12
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2026-02-12
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-02-12
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-02-12
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-02-12
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2026-02-12
2025-07-03Health inspectionComplaint-triggered5 citations
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-07-30
F-0610
E · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-07-30
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2025-07-30
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-07-30
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-07-30
6 earlier / fire-safety inspections (35 citations)
2024-08-28Health inspectionComplaint-triggered4 citations
F-0565
E · No harm foundFrom a complaint
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2024-10-10
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-10-10
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-10-10
F-0947
F · No harm foundFrom a complaint
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2024-10-10
2024-07-29Health inspectionComplaint-triggered1 citation
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-09-05
2022-11-06Health inspection13 citations
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2022-12-21
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-12-21
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2022-12-21
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2022-12-21
F-0694
E · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2022-12-21
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-12-21
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2022-12-21
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-12-21
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-12-21
F-0813
E · No harm foundFood safety
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2022-12-21
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2022-12-21
F-0881
E · No harm found
Implement a program that monitors antibiotic use.
Corrected 2022-12-21
F-0908
F · No harm found
Keep all essential equipment working safely.
Corrected 2022-12-21
2026-01-16Fire-safety inspection7 citations
K-0291
E · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2026-02-12
K-0293
D · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2026-02-12
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-02-12
K-0341
D · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2026-02-12
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-02-12
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-02-12
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-02-12
2024-08-28Fire-safety inspection4 citations
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-10-10
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2024-10-10
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2024-10-10
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-10-10
2022-11-06Fire-safety inspection6 citations
E-0004
D · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2022-12-21
E-0030
D · No harm found
List the names and contact information of those in the facility.
Corrected 2022-12-21
E-0037
D · No harm found
Establish staff and initial training requirements.
Corrected 2022-12-21
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2022-12-21
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2022-12-21
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-12-21
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 115327.

Visitor reviews

What people say on Google.
2.475 ratings on Google
★★★★Fred Gerhart · 2026-03-07 · via Google

“Placed mom here for rehab. I was uncomfortable with the condition of the facility, but over the past few weeks - big changes! Skilled workers have descended on this facility, repairing and painting walls, new lights, new ceiling panels, polished floors…big time face lift! The staff? Awesome people! Responsive, polite, caring…staff gets 10 stars. A special thanks to Canisha Robinson, the Soci…”

★★★★★Robert Styron · 2026-05-01 · via Google

“I am a current resident here and my stay has been outstanding. Canisha Robinson has been an excellent social worker. Samia, Stormy, Cici, and Veronica have been exceptional RN’s. All the CNA’s know their job and do it well. I would definitely recommend this place for rehabilitation or long term stay. Great job to the whole staff here.”

★Catherine Lee · 2026-06-09 · via Google

“If I could put 0 stars I would i totally don’t know where to start. First off I want to say how disrespectful every one is they should have 0 stars for this building. Need to be closed down ASAP It’s super gross inside of the building the roaches inside my mother room was horrible they never tried to clean up my mother will sit in her urinal for hoursss it’s so much I could put in here I will go o…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 48 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered