Nursing homeFAID #8442
The Eleanor Nursing Care Center
★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare
Photo via Google · The Eleanor Nursing Care Center
Public record summary
What we can show you for free.
Bed capacity
120
CMS facility ID
335323
Care type
Nursing home
County
Dutchess
Facility name
The Eleanor Nursing Care Center
Street address
419 NORTH QUAKER LANE
City / state / ZIP
Hyde Park, NY 12538
Phone
(845) 229-9177
Website
About this facility — The Eleanor Nursing Care Center
The Eleanor Nursing Care Center is a Medicare/Medicaid-certified skilled nursing facility in Hyde Park, New York. It is licensed for 120 beds — below the median for skilled nursing facilities in New York (160 beds).
It is one of 1 senior care facility in Hyde Park and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited The Eleanor Nursing Care Center 153 times across 13 inspections in the last three years, including 6 food-safety citations, and CMS has imposed $132,957 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Ownership type
For profit - Limited Liability company
Registered owners & officers
Albrecht, Barbara
Operational control — since 2017
Imperati Ramsey, Alexandra
Operational control — since 2020
Jones, Roxanne
Operational control — since 2025
Koschitzki, Elliot
Operational control — since 2023
Kovacs, Andrea
Operational control — since 2020
Maus, Renee
Operational control — since 2025
Negron, Christopher
Operational control — since 2025
Patel, Deepesh
Operational control · Additional disclosable party — since 2021
Santiago, Ralph
Operational control · Additional disclosable party — since 2025
Tarazona, Fernando
Operational control — since 2023
Regulatory standing
Licensed / certified since
1971-03-29
CMS overall rating
1 of 5 stars
Health deficiencies
29 at the last standard inspection
Federal fines
$132,957 total
Last standard inspection
2026-04-28
Nurse staffing
2.7 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$375 per day (≈ $11,400/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
73% Medicaid · 16% Medicare · 11% private/other
Occupancy
92% (fiscal year 2023)
Vs. state median
23% below the NY median of $486/day — full state cost breakdown
Services & coverage
Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-28Health inspectionComplaint-triggered26 citations
F-0553
D · No harm found
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2026-06-18
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-06-18
F-0573
F · No harm foundFrom a complaint
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected 2026-06-18
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2026-06-22
F-0600
D · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-06-22
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-06-18
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2026-06-18
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-06-18
F-0640
D · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2026-06-18
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2026-06-18
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-06-18
F-0686
E · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F-0689
E · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-06-22
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
F-0698
E · No harm foundFrom a complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
F-0725
F · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F-0741
D · No harm found
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2026-06-18
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-06-18
F-0837
F · No harm found
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
F-0881
F · No harm found
Implement a program that monitors antibiotic use.
2025-12-05Health inspectionComplaint-triggered3 citations
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-01-30
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2026-01-30
F-0838
D · No harm foundFrom a complaint
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2026-01-30
8 earlier / fire-safety inspections (124 citations)
2025-05-06Health inspectionComplaint-triggered25 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-07-05
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2025-07-05
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-07-05
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-07-05
F-0602
D · No harm found
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2025-07-05
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-07-05
F-0628
D · No harm foundFrom a complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-07-05
F-0640
B · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2025-07-05
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-07-05
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-07-05
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-07-05
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-07-05
F-0725
F · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-07-05
F-0726
F · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2025-07-05
F-0730
E · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2025-07-05
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-07-05
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-07-05
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-07-05
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2025-07-05
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-07-05
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-07-05
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2025-07-05
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2025-07-05
F-0887
D · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2025-07-05
F-0947
E · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2025-07-05
2024-09-17Health inspectionComplaint-triggered27 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-11-15
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2024-11-15
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-11-15
F-0600
E · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-11-15
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-11-15
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-11-15
F-0623
D · No harm foundFrom a complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-11-15
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-11-15
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-11-15
F-0657
E · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-11-15
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-11-15
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-11-15
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-11-15
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-11-15
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-11-15
F-0711
D · No harm foundFrom a complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected 2024-11-15
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-12-16
F-0730
D · No harm foundFrom a complaint
Observe each nurse aide's job performance and give regular training.
Corrected 2024-11-15
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-11-15
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-12-16
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-11-15
F-0791
D · No harm found
Provide or obtain dental services for each resident.
Corrected 2024-11-15
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-11-15
F-0837
E · No harm found
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Corrected 2024-11-15
F-0865
E · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2024-11-15
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-11-15
F-0919
K · Immediate jeopardyFrom a complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2024-11-15
2024-05-09Health inspectionComplaint-triggered2 citations
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-06-18
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-18
2024-01-29Health inspectionComplaint-triggered7 citations
F-0620
F · No harm foundFrom a complaint
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Corrected 2024-04-02
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-04-02
F-0837
F · No harm foundFrom a complaint
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Corrected 2024-04-02
F-0838
F · No harm foundFrom a complaint
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2024-04-02
F-0865
F · No harm foundFrom a complaint
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2024-04-02
F-0880
F · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-04-02
F-0881
F · No harm foundFrom a complaint
Implement a program that monitors antibiotic use.
Corrected 2024-04-02
2023-10-19Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-11-17
2026-04-28Fire-safety inspection17 citations
E-0015
C · No harm found
Address subsistence needs for staff and patients.
Corrected 2026-06-18
E-0039
C · No harm found
Conduct testing and exercise requirements.
Corrected 2026-06-18
K-0281
D · No harm found
Install proper backup exit lighting.
Corrected 2026-06-18
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2026-06-18
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-06-18
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2026-06-18
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-06-18
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-06-18
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-06-18
K-0531
F · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2026-06-18
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-06-18
K-0781
F · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2026-06-18
K-0911
F · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2026-06-18
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-06-18
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-06-18
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2026-06-18
2025-05-06Fire-safety inspection18 citations
E-0004
C · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2025-06-28
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-06-28
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-06-28
K-0225
D · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2025-06-28
K-0281
D · No harm found
Install proper backup exit lighting.
Corrected 2025-06-28
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-06-28
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2025-06-28
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-06-28
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-06-28
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-06-28
K-0354
F · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2025-06-28
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-06-28
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-06-28
K-0531
F · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2025-08-25
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-06-28
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-06-28
K-0920
F · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-06-28
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2025-06-28
2024-09-17Fire-safety inspection27 citations
E-0004
C · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2024-12-02
E-0015
C · No harm found
Address subsistence needs for staff and patients.
Corrected 2024-12-02
E-0035
C · No harm found
Provide family notifications of emergency plan.
Corrected 2024-11-27
E-0036
C · No harm found
Establish emergency prep training and testing.
Corrected 2024-11-27
E-0039
C · No harm found
Conduct testing and exercise requirements.
Corrected 2024-12-02
K-0161
E · No harm found
Use approved construction type or materials.
Corrected 2024-12-02
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-12-02
K-0281
E · No harm found
Install proper backup exit lighting.
Corrected 2024-12-02
K-0291
E · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-12-02
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2024-12-02
K-0311
D · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2024-12-02
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-12-02
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-11-05
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-12-02
K-0351
L · Immediate jeopardy
Install an approved automatic sprinkler system.
Corrected 2024-12-02
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-11-27
K-0354
E · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2024-12-02
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-12-02
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-12-02
K-0531
E · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2024-12-02
K-0712
E · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-11-19
K-0741
E · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2024-12-02
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-12-02
K-0901
E · No harm found
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Corrected 2024-11-22
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-12-02
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-12-02
K-0921
E · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2024-12-02
Federal penalties
2024-09-17Fine$132,957
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335323.
Visitor reviews
What people say on Google.
2.6★★★★★56 ratings on Google
★Robert “Rob” Bru · 2026-03-27 · via Google“Not a very respectable place to consider safe, well kept and managed. A beautiful facade in the lobby... decorated with opulent marble, a piano and polished floors and walls. Past the glass doors and this facility looks like a cross between The Shining & One Flew Over The CooCoo's Nest. Our family member and another patient stated staff are overly physically aggressive. If you're looking for a mor…”
★★★★★Barbara Dostie · 2023-11-25 · via Google“The grounds are beautiful, landscaping is amazing here at the Eleanor. The upper parking lot needs a little work as the drainage needs fixed.Upon walking into the main desk you will be greeted with a smile from Marianne who will help you in anyway possible. Moving into the elevator ( there is two but one is being upgraded), you will be greeted by Patrick who is just about the most delightful man y…”
★Sherman Haight · 2025-07-07 · via Google“This is the most horrible place . They dont take care of the people there. They let our family member Starve to death. He has pressure wounds so much worse than he had when going to this place. they dont turn them enough or at all. Asking for ice water . and being told they dont have it. How this place is even open. is beyond us. The nurses and a few aids we had run in with. are such rud…”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
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