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Nursing homeFAID #8562

The Friendly Home

3156 EAST AVENUE, ROCHESTER, NY, 14618

(585) 381-1600

200 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

3156 East Avenue

Rochester, NY 14618

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Public record summary

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Bed capacity

200

CMS facility ID

335476

Care type

Nursing home

County

Monroe

Facility name

The Friendly Home

Street address

3156 EAST AVENUE

City / state / ZIP

Rochester, NY 14618

Phone

(585) 381-1600

About this facility — The Friendly Home

The Friendly Home is a Medicare/Medicaid-certified skilled nursing facility in Rochester, New York. It is licensed for 200 beds — above the median for skilled nursing facilities in New York (160 beds).

It is one of 55 senior care facilities in Rochester and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Friendly Home 25 times across 7 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Corporation

Registered owners & officers

Baier, Daniel

Officer — since 2014

Brown, Amanda

Managing employee · Officer — since 2022

Cooper, Glen

Officer — since 2015

Johnson, Christine

Managing employee · Director — since 2015

Wilborn, Kimberly

Officer — since 2014

Regulatory standing

Licensed / certified since

1976-01-01

CMS overall rating

4 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-12-19

Nurse staffing

4.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$492 per day (≈ $14,960/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

35% Medicaid · 2% Medicare · 63% private/other

Occupancy

86% (fiscal year 2023)

Vs. state median

1% above the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds

200

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2025-12-19Health inspectionComplaint-triggered7 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-02-17

F-0605

E · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2026-02-17

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-02-17

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-02-17

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2026-02-17

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-02-17

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-02-17

2023-12-26Health inspection7 citations

F-0607

E · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-02-23

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-02-23

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-02-23

F-0761

D · No harm found

Corrected 2024-02-23

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-02-23

F-0882

D · No harm found

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2024-02-23

F-0908

D · No harm found

Keep all essential equipment working safely.

Corrected 2024-02-23

4 earlier / fire-safety inspections (11 citations)

2022-03-02Health inspection4 citations

F-0623

B · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2022-04-12

F-0626

D · No harm found

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Corrected 2022-04-12

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-04-12

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-04-12

2025-12-19Fire-safety inspection2 citations

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-02-17

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-02-17

2023-12-26Fire-safety inspection3 citations

K-0232

E · No harm found

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2024-02-23

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-02-23

K-0921

E · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2024-02-23

2022-03-02Fire-safety inspection2 citations

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-04-30

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2022-04-30

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335476.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 25 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered