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Nursing homeFAID #11409

The Friendly Home

303 RHODES AVENUE, WOONSOCKET, RI, 02895

(401) 769-7220

thefriendlynursinghome.com

126 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo via Google · The Friendly Home Inc

Address

303 Rhodes Avenue

Woonsocket, RI 02895

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Public record summary

What we can show you for free.

Bed capacity

126

CMS facility ID

415044

Care type

Nursing home

County

Providence

Facility name

The Friendly Home

Street address

303 RHODES AVENUE

City / state / ZIP

Woonsocket, RI 02895

Phone

(401) 769-7220

Website

thefriendlynursinghome.com

About this facility — The Friendly Home

The Friendly Home is a Medicare/Medicaid-certified skilled nursing facility in Woonsocket, Rhode Island. It is licensed for 126 beds — close to the median for skilled nursing facilities in Rhode Island (120 beds).

It is one of 7 senior care facilities in Woonsocket and 72 skilled nursing facilities across Rhode Island. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Friendly Home 39 times across 13 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $107,709 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

Gellis, Louis

Direct owner · Officer — 100% stake — since 2023

Bouchard, Lindsey

Managing employee — since 2024

Girach, Altaf

Managing employee — since 2024

Optimumbank

Mortgage holder — since 2024

Pollack, Joseph

Managing employee · Officer — since 2023

Regulatory standing

Licensed / certified since

1979-06-01

CMS overall rating

1 of 5 stars

Health deficiencies

13 at the last standard inspection

Federal fines

$107,709 total

Last standard inspection

2025-12-19

Nurse staffing

3.7 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$352 per day (≈ $10,700/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

70% Medicaid · 3% Medicare · 27% private/other

Occupancy

94% (fiscal year 2024)

Vs. state median

13% below the RI median of $406/day — full state cost breakdown

Services & coverage

Licensed beds

126

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily 7:00 AM – 8:00 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-12-19Health inspectionComplaint-triggered12 citations

F-0658

E · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-01-18

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-01-18

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2026-01-18

F-0692

G · Actual harm

Provide enough food/fluids to maintain a resident's health.

Corrected 2026-01-18

F-0699

E · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2026-01-18

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2026-01-18

F-0756

E · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2026-01-18

F-0757

E · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2026-01-18

F-0760

E · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2026-01-18

F-0773

E · No harm found

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2026-01-18

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-01-18

F-0881

E · No harm found

Implement a program that monitors antibiotic use.

Corrected 2026-01-18

2025-08-06Health inspectionComplaint-triggered1 citation

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-22

8 earlier / fire-safety inspections (26 citations)

2025-05-22Health inspectionComplaint-triggered1 citation

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-06-21

2025-03-31Health inspectionComplaint-triggered1 citation

F-0761

D · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-04-15

2024-12-30Health inspectionComplaint-triggered2 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-01-29

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-01-29

2024-10-04Health inspection8 citations

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-11-03

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-11-03

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-11-03

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2024-11-03

F-0726

F · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-11-03

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-03

F-0838

F · No harm found

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2024-11-03

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-11-03

2024-08-22Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-09-20

2023-12-11Health inspectionComplaint-triggered4 citations

F-0573

B · No harm foundFrom a complaint

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Corrected 2023-12-27

F-0655

E · No harm foundFrom a complaint

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-12-27

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-27

F-0835

J · Immediate jeopardyFrom a complaint

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2023-12-27

2023-10-30Health inspection8 citations

F-0684

J · Immediate jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-11-28

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-11-28

F-0690

G · Actual harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-11-28

F-0711

E · No harm found

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Corrected 2023-11-28

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2023-11-28

F-0777

D · No harm found

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Corrected 2023-11-28

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-11-28

F-0921

F · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-11-28

2025-12-19Fire-safety inspection1 citation

K-0923

F · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-01-18

Federal penalties

2025-12-19Fine$65,340

2023-10-30Fine$11,183

2023-10-30Fine$15,593

Total fines$107,709

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 415044.

Visitor reviews

What people say on Google.

4.5133 ratings on Google

★★★★★Mike Johns · 2026-06-30 · via Google
“The ot/pt girls at friendly home are fantastic! I was there for 2 weeks after a 2 month stay in the hospital. I could barely walk when I got there and within the 2 weeks, they had me walking, dressing and doing everything myself. Could not ask for a better staff to get me to where I am now, Work with those girls is what I’m going to miss the most. Thank you Jen, Kathy, Kasha, Val and Bridget. Lov…”

★★★★★Jennifer Bruce · 2026-02-23 · via Google
“My father was recently a patient at the Friendly Home for PT, and our experience was so wonderful. The facility is warm, inviting and absolutely spotless. The nurses and aides were all great. The gals in PT/OT (Jenn) worked with Dad to get his strength back and he left much stronger and stable than when he arrived. The social workers Jess and Mary went above and beyond trying to line up resources …”

★★★★Diana Figueroa · 2026-02-06 · via Google
“My grandmother stayed at the Friendly home, after the state sent her to another facility and we had her moved to The Friendly home. Most of the staff were great! Any questions I had were answered efficiently. I took away a Star because I feel the rehab/physical therapy portion could be better. They didn’t do much with her and claimed it was her new threshold, I believe they should keep people exer…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 39 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered