Nursing homeFAID #10232
The Grand
4500 JOHN SHIELD PKWY, DUBLIN, OH, 43017
(614) 889-8585
128 licensed beds
★★★★★3/5CMS Five-Star overall2/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare
Photo via Google · The GRAND of Dublin - An Optalis Health & Rehabilitation Center
Public record summary
What we can show you for free.
Bed capacity
128
CMS facility ID
366435
Care type
Nursing home
County
Franklin
Facility name
The Grand
Street address
4500 JOHN SHIELD PKWY
City / state / ZIP
Dublin, OH 43017
Phone
(614) 889-8585
About this facility — The Grand
The Grand is a Medicare/Medicaid-certified skilled nursing facility in Dublin, Ohio. It is licensed for 128 beds — above the median for skilled nursing facilities in Ohio (86 beds).
It is one of 12 senior care facilities in Dublin and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited The Grand 85 times across 10 inspections in the last three years, including 5 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Optalis Health & Rehabilitation
Ownership type
For profit - Limited Liability company
Registered owners & officers
Om Holdco 4 Llc
Direct owner · Additional disclosable party — 100% stake — since 2022
Batdorff, Danielle
Operational control · Additional disclosable party — since 2025
Charles Franklin Llc
Additional disclosable party — since 2022
Charles Westland Llc
Additional disclosable party — since 2022
Cliftonlarsonallen Llp
Additional disclosable party — since 2025
Fisher, Ricci
Additional disclosable party — since 2026
Forbright Bank
Additional disclosable party — since 2026
Hemant Shah 2018 Irrevocable Trust
Additional disclosable party — since 2022
Katula, Douglas
Additional disclosable party — since 2026
Obs of Oh Llc
Additional disclosable party — since 2026
Om Note Holdco 4 Llc
Indirect owner · Additional disclosable party — since 2022
Paar 108 Llc
Additional disclosable party — since 2022
Pinal R. Patel 2017 Irrevocable Trust F/b/o Aarna R. Patel
Additional disclosable party — since 2022
Pinal R. Patel 2017 Irrevocable Trust F/b/o Ansh R. Patel
Additional disclosable party — since 2022
Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020
Additional disclosable party — since 2022
Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020
Additional disclosable party — since 2022
Schlaupitz Madhavan
Additional disclosable party — since 2025
Snw Llc
Indirect owner · Additional disclosable party — since 2022
Regulatory standing
Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2015-11-18
CMS overall rating
3 of 5 stars
Health deficiencies
15 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-03-17
Nurse staffing
3.6 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$506 per day (≈ $15,380/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
16% Medicaid · 13% Medicare · 71% private/other
Occupancy
83% (fiscal year 2023)
Vs. state median
39% above the OH median of $364/day — full state cost breakdown
Services & coverage
Licensed beds
128
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: 8:30 AM – 8:00 PM · Tuesday: 8:30 AM – 8:00 PM · Wednesday: 8:30 AM – 8:00 PM · Thursday: 8:30 AM – 8:00 PM · Friday: 8:30 AM – 8:00 PM · Saturday: 9:00 AM – 8:00 PM · Sunday: 9:00 AM – 8:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2026-03-17Health inspection13 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-04-08
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2026-04-08
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2026-04-08
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-04-08
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-04-08
F-0687
D · No harm found
Provide appropriate foot care.
Corrected 2026-04-08
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-08
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2026-04-08
F-0761
F · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-04-08
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2026-04-08
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-04-08
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-04-08
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2026-04-08
2025-12-02Health inspectionComplaint-triggered2 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-01-02
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-01-02
7 earlier / fire-safety inspections (70 citations)
2025-03-03Health inspectionComplaint-triggered3 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-03-07
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-03-07
F-0759
D · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-03-07
2024-07-11Health inspectionComplaint-triggered15 citations
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-07-29
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-07-29
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-07-29
F-0623
B · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-07-25
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-07-29
F-0687
D · No harm found
Provide appropriate foot care.
Corrected 2024-07-29
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-07-29
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-07-29
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-07-29
F-0725
F · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-07-29
F-0727
F · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2024-07-29
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-07-29
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-07-29
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2024-07-29
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2024-07-29
2023-09-02Health inspectionComplaint-triggered2 citations
F-0880
F · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2023-09-14
F-0921
F · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2023-09-14
2023-01-09Health inspection31 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-02-07
F-0567
E · No harm found
Honor the resident's right to manage his or her financial affairs.
Corrected 2023-02-07
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-02-07
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2023-02-07
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2023-02-07
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-02-07
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-02-07
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-02-07
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2023-02-07
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-02-07
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-02-07
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2023-02-07
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-02-07
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-02-07
F-0692
E · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-02-07
F-0697
G · Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2023-02-07
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-02-07
F-0725
F · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-02-07
F-0730
F · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2023-02-07
F-0757
E · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2023-02-07
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-02-07
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-02-07
F-0773
D · No harm found
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected 2023-02-07
F-0803
F · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-02-07
F-0809
E · No harm foundFood safety
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2023-02-07
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-02-07
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-02-07
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-02-07
F-0908
F · No harm found
Keep all essential equipment working safely.
Corrected 2023-02-07
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2023-02-07
F-0925
D · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2023-02-07
2026-03-17Fire-safety inspection6 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-04-08
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-04-08
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-04-08
K-0753
E · No harm found
Have restrictions on the use of highly flammable decorations.
Corrected 2026-04-08
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-04-08
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2026-04-08
2024-07-11Fire-safety inspection6 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2024-07-29
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2024-07-29
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-07-29
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-07-29
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-07-29
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-07-29
2023-01-09Fire-safety inspection7 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-02-07
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2023-02-07
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-02-07
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-02-07
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-02-07
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-02-07
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-02-07
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 366435.
Visitor reviews
What people say on Google.
3.9★★★★★158 ratings on Google
★★★★★Kathleen Kindler · 2025-12-23 · via Google“I spent two weeks at the Grand of Dublin. This is my second experience here. The last one was several years ago. I walked in and some of the people who took care of my husband recognize me after 7 years. This alone was wonderful that they would remember my husband after so long. The one thing that makes The Grand special is they care about their clients not just care for their needs. They have a …”
★★★★★Janice Roehll · 2026-07-13 · via Google“After being in an independent living facility I knew my health was going downhill. I researched several skilled nursing/long term facilities and found The Grand of Dublin. The admitting Director went above and beyond in order to see i had a nice place to go. He spent several hours making sure my move went smoothly. The people here are awesome and brighten my day. My room is amazing and the food …”
★Tony Kopyar · 2026-05-17 · via Google“My mother stayed here for about 4-5 weeks in Feb/Mar 2026. She stayed in their skilled nursing (SNF). She later stayed at Ohio Health Rehabilitation (OHR) on Sawmill. OHR was fabulous. Back to The Grand. First let's start with the good. This place has some people who seem to genuinely care: Susan (Nurse), Emmanual (Aid), Georgette (Social Worker) deserve call outs and we were always happy t…”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 85 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
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Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered