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Nursing homeFAID #8548

The Grand Rehabilitation and Nursing At Pawling

9 RESERVOIR ROAD, PAWLING, NY, 12564

(845) 855-5700

www.pawlingrnc.com

122 licensed beds

CMS rates The Grand Rehabilitation and Nursing At Pawling 1 out of 5 overall. Federal inspectors issued 71 citations across 10 inspections in the last three years, with $10,519 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of THE GRAND REHABILITATION AND NURSING AT PAWLING

Photo via Google · The Grand Rehabilitation and Nursing at Pawling

Address

9 Reservoir Road

Pawling, NY 12564

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Public record summary

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Bed capacity

122

CMS facility ID

335458

Care type

Nursing home

County

Dutchess

Facility name

The Grand Rehabilitation and Nursing At Pawling

Street address

9 RESERVOIR ROAD

City / state / ZIP

Pawling, NY 12564

Phone

(845) 855-5700

Website

www.pawlingrnc.com

About this facility — The Grand Rehabilitation and Nursing At Pawling

The Grand Rehabilitation and Nursing At Pawling is a Medicare/Medicaid-certified skilled nursing facility in Pawling, New York. It is licensed for 122 beds — below the median for skilled nursing facilities in New York (160 beds).

It is one of 1 senior care facility in Pawling and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of The Grand Healthcare, a group of 16 facilities on this site.

Federal inspectors have cited The Grand Rehabilitation and Nursing At Pawling 71 times across 10 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $10,519 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

The Grand Healthcare

Ownership type

For profit - Corporation

Registered owners & officers

Strauss, Jeremy

Direct owner · Managing employee — 98% stake — since 2004

Rogers, Eric

Managing employee · Officer · Operational control — since 2018

Regulatory standing

Federal court records

1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1976-10-01

CMS overall rating

1 of 5 stars

Health deficiencies

25 at the last standard inspection

Federal fines

$10,519 total

Last standard inspection

2023-04-13

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$439 per day (≈ $13,350/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

60% Medicaid · 24% Medicare · 17% private/other

Occupancy

85% (fiscal year 2023)

Vs. state median

10% below the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds

122

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily 8:00 AM – 8:00 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-08-21Health inspectionComplaint-triggered16 citations

F-0558

D · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

F-0559

G · Actual harmFrom a complaint

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

F-0585

E · No harm foundFrom a complaint

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F-0627

F · No harm foundFrom a complaint

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

F-0645

D · No harm foundFrom a complaint

PASARR screening for Mental disorders or Intellectual Disabilities

F-0656

E · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F-0726

D · No harm foundFrom a complaint

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

F-0732

D · No harm foundFrom a complaint

Post nurse staffing information every day.

F-0740

D · No harm foundFrom a complaint

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

F-0745

E · No harm foundFrom a complaint

Provide medically-related social services to help each resident achieve the highest possible quality of life.

F-0760

E · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

F-0835

E · No harm foundFrom a complaint

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

2025-06-17Health inspectionComplaint-triggered5 citations

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-07-23

F-0585

D · No harm foundFrom a complaint

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-08-15

F-0677

E · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-10-08

F-0684

G · Actual harmFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-07-23

F-0725

F · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-10-08

8 earlier / fire-safety inspections (50 citations)

2025-03-05Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-04-05

2024-12-20Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-01-10

2023-04-13Health inspection11 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-05-20

F-0622

D · No harm found

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2023-05-20

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-05-20

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-05-20

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-05-20

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-05-20

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-05-20

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-05-20

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-05-20

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-05-20

F-0947

D · No harm found

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2023-05-20

2019-10-15Health inspection2 citations

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-12-30

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2019-12-30

2018-01-16Health inspection7 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2018-03-16

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2018-03-16

F-0659

D · No harm found

Provide care by qualified persons according to each resident's written plan of care.

Corrected 2018-03-16

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2018-03-16

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2018-03-16

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2018-03-16

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2018-03-16

2023-04-13Fire-safety inspection12 citations

E-0022

C · No harm found

Establish policies and procedures for sheltering.

Corrected 2023-04-27

E-0025

C · No harm found

Create arrangements with other facilities to receive patients.

Corrected 2023-06-02

E-0026

C · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2023-05-30

K-0161

F · No harm found

Use approved construction type or materials.

Corrected 2023-07-21

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-06-09

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-06-09

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-06-01

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-06-09

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-05-17

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-05-21

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-07-21

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2023-05-18

2019-10-15Fire-safety inspection6 citations

K-0225

E · No harm found

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2019-12-26

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2019-12-26

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-12-26

K-0914

E · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2019-12-26

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2019-12-26

K-0921

D · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2019-12-26

2018-01-16Fire-safety inspection10 citations

E-0009

D · No harm found

Include a process for Emergency Preparedness collaboration.

Corrected 2018-03-29

E-0015

D · No harm found

Address subsistence needs for staff and patients.

Corrected 2018-03-29

E-0018

D · No harm found

Establish procedures for tracking staff and patients during an emergency.

Corrected 2018-03-29

E-0020

D · No harm found

Establish policies and procedures including evacuation.

Corrected 2018-03-29

E-0024

D · No harm found

Establish policies and procedures for volunteers.

Corrected 2018-03-29

E-0039

D · No harm found

Conduct testing and exercise requirements.

Corrected 2018-03-29

E-0041

D · No harm found

Implement emergency and standby power systems.

Corrected 2018-03-29

K-0352

D · No harm found

Properly install and monitor supervisory attachments on automatic sprinkler systems.

Corrected 2018-04-13

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2018-03-29

K-0901

D · No harm found

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

Corrected 2018-03-29

Federal penalties

2025-06-17Fine$10,519

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335458.

Quality of care & staffing

How it compares in New York.

Inspection citations, 3 years

More than 94% of nursing homes in the state

State median: 33

Federal fines, 3 years

$10,519

More than 74% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.4

Higher than 40% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

53%

Higher than 78% of nursing homes in the state

State median: 38%

Resident outcomes

On 21 federal quality measures, this facility does better than the New York average on 9 and worse on 8. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	12.6%	13.7%	13.5%	Near state average
Lose too much weight	6.8%	5.7%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.2%	0.5%	0.7%	Better than state
With a urinary tract infection	1.0%	1.2%	1.5%	Better than state
Have depressive symptoms	3.5%	20.1%	13.5%	Better than state
Were physically restrained	0.0%	0.2%	0.1%	Better than state
Experiencing one or more falls with major injury	4.3%	3.1%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	97.5%	91.8%	93.7%	Near state average
Ability to walk independently worsened	7.1%	11.1%	12.7%	Better than state
Received an antianxiety or hypnotic medication	11.2%	13.2%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	93.6%	95.2%	95.3%	Near state average
With pressure ulcers	5.0%	6.5%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	15.0%	18.6%	18.3%	Better than state
Received an antipsychotic medication	9.9%	13.7%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.57	1.67	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	2.13	1.29	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	57.9%	77.6%	82.3%	Worse than state
Newly received an antipsychotic medication	1.1%	1.1%	1.5%	Near state average
Were assessed and appropriately given the seasonal influenza vaccine	54.2%	78.9%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	26.9%	20.6%	23.4%	Worse than state
Had an outpatient emergency department visit	14.1%	9.4%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0656 4 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0684 4 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0584 3 inspections. Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-0880 3 inspections. Provide and implement an infection prevention and control program.
F-0585 2 inspections. Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Verify & compare

Where to check, and what's nearby.

Who to contact in New York

Licensing: New York State Department of Health
File a complaint: 888-201-4563 · Online
Long-Term Care Ombudsman: 855-582-6769. A free advocate for residents and families.
Adult Protective Services: 844-697-3505. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Putnam Hospital Center, about 14 miles. CMS rating 3 of 5.
Danbury Hospital, about 14 miles. CMS rating 4 of 5.
Vassar Brothers Medical Center, about 20 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Putnam Nursing & Rehabilitation Center, Holmes, about 6.8 miles. CMS rating 3 of 5.
Plaza At Clover Lake, Carmel, about 7.6 miles. 5 state visits on record.
Village Crest Center for Health & Rehabilitation, New Milford, about 9.3 miles. CMS rating 3 of 5.
Putnam Ridge, Brewster, about 9.4 miles. CMS rating 2 of 5.
Candlewood Rehabilitation and Healthcare Center, New Milford, about 9.8 miles. CMS rating 3 of 5.

Visitor reviews

What people say on Google.

3.486 ratings on Google

★Sharon Baginski · 2026-07-08 · via Google
“How on Earth anyone could leave a positive review is beyond me. My lengthy, factual review from a couple days ago has been buried somehow. Stay very far from this place!!! There are a few shining stars : Sharon, Rose and DeBorah as well as Jesenia. Yolanda and Thelma from PT are good as well. The management is horrendous…from the unit managers to social worker, assistant director to director to a…”

★★★★Carol Borassi · 2026-07-01 · via Google
“I stayed at the Grand for rehab. Tonya brought me on board and executed the necessary steps to help me walk on my own again . Thanks to the PT staff, Thelma and Yolanda, they helped strengthen my legs so I was able to walk with a walker then on my own and I was home before I knew it. The staff was very kind and attentive and I would recommend it”

★★★★★Kevin Bosworth · 2026-07-02 · via Google
“The nurses and cna’s here are awesome, efficient and caring. In particular, Jazmin, Tonia, Jasmin, Jocelyn, DeBorah, Sharon, Ayam and Eboni. They run their a$$es off making sure everyone is well taken care of, even with the abuse and derogatory remarks they receive every day. They really deserve high praises and to be more appreciated for the commitment and long hours they spend here. Kevin Boswor…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

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Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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The 71 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered