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Nursing homeFAID #10552

The Highlands At Owasso

10098 N 123 E AVE, OWASSO, OK, 74055

(918) 928-4800

thehighlandsowasso.com

105 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Alex Forsythe

Address

10098 N 123 E Ave

Owasso, OK 74055

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Public record summary

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Bed capacity

105

CMS facility ID

375558

Care type

Nursing home

County

Tulsa

Facility name

The Highlands At Owasso

Street address

10098 N 123 E AVE

City / state / ZIP

Owasso, OK 74055

Phone

(918) 928-4800

Website

thehighlandsowasso.com

About this facility — The Highlands At Owasso

The Highlands At Owasso is a Medicare/Medicaid-certified skilled nursing facility in Owasso, Oklahoma. It is licensed for 105 beds — close to the median for skilled nursing facilities in Oklahoma (100 beds).

It is one of 5 senior care facilities in Owasso and 283 skilled nursing facilities across Oklahoma. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Highlands At Owasso 31 times across 13 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $23,179 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Individual

Registered owners & officers

Cox, Steven

Indirect owner · Managing employee — 100% stake — since 2013

Golf Course Property Inc

Direct owner · Operational control — 100% stake — since 2013

Regulatory standing

Licensed / certified since

2014-02-21

CMS overall rating

2 of 5 stars

Health deficiencies

11 at the last standard inspection

Federal fines

$23,179 total

Last standard inspection

2025-05-06

Nurse staffing

4.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$291 per day (≈ $8,850/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

70% Medicaid · 8% Medicare · 21% private/other

Vs. state median

11% above the OK median of $263/day — full state cost breakdown

Services & coverage

Licensed beds

105

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2026-03-13Health inspectionComplaint-triggered1 citation

F-0760

J · Immediate jeopardyFrom a complaint

Ensure that residents are free from significant medication errors.

2026-02-02Health inspectionComplaint-triggered4 citations

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-03-15

F-0761

D · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-03-15

F-0791

D · No harm foundFrom a complaint

Provide or obtain dental services for each resident.

Corrected 2026-03-15

8 earlier / fire-safety inspections (26 citations)

2025-05-06Health inspectionComplaint-triggered6 citations

F-0582

E · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2025-06-30

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-02-28

F-0727

F · No harm foundFrom a complaint

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2025-05-18

F-0761

D · No harm found

Corrected 2025-06-30

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-30

F-0880

F · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-06-30

2025-01-16Health inspectionComplaint-triggered2 citations

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-01-27

F-0919

D · No harm foundFrom a complaint

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2025-01-27

2024-12-13Health inspectionComplaint-triggered3 citations

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2025-01-21

F-0804

D · No harm foundFood safetyFrom a complaint

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-01-21

F-0925

D · No harm foundFrom a complaint

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-01-21

2024-08-09Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-08-15

2024-01-23Health inspectionComplaint-triggered3 citations

F-0804

E · No harm foundFood safetyFrom a complaint

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-02-08

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-02-08

F-0908

E · No harm foundFrom a complaint

Keep all essential equipment working safely.

Corrected 2024-02-23

2025-05-06Fire-safety inspection3 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-07-30

K-0347

F · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2025-07-30

K-0911

F · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-07-30

2024-01-23Fire-safety inspection1 citation

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-02-16

2023-02-08Fire-safety inspection7 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-04-10

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-04-10

K-0345

C · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-04-10

K-0362

E · No harm found

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2023-04-10

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-04-10

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-04-10

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-04-10

Federal penalties

2026-03-13Fine$14,901

2026-02-02Fine$8,278

Total fines$23,179

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 375558.

Visitor reviews

What people say on Google.

4.3292 ratings on Google

★★★★★Reese Palmer · 2026-05-18 · via Google
“Highly recommend The Highlands at Owasso Rehabilitation Facility. The staff was incredibly kind, attentive, and professional throughout the entire experience. Everyone truly seemed to care about the comfort, health, and well-being of the residents. The facility was clean, welcoming, and well-maintained, and the therapy and nursing teams went above and beyond to provide excellent care and encourage…”

★Courtney Kidd · 2026-07-02 · via Google
“I was asked during the care plan meeting with the social worker to give them a review of the good things. The good thing about this place is it was close for my mother. We picked this place based on reviews and the location. Never again will I want a family member to stay here. My father stayed here after being hospitalized due to an infected chemotherapy port. Eight days later he was admitted to …”

★★★Kem · 2026-04-24 · via Google
“The therapists and nurses were outstanding and deserve 5 stars. However, there were lapses of quickness in assistance based on lack of available staff from time to time. My main complaint is the food quality and options, which frequently missed dietary preferences and lacked variety. Implementing a more customizable menu and ensuring food was served at the correct temperature would have made thi…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 31 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered