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Nursing homeFAID #6092

The Laurels of Kent

350 N CENTER ST, LOWELL, MI, 49331
(616) 897-8473
www.cienahealthcare.com/locations/laurels-of-kent
153 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
153
CMS facility ID
235253
Care type
Nursing home
County
Kent
Facility name
The Laurels of Kent
Street address
350 N CENTER ST
City / state / ZIP
Lowell, MI 49331
Phone
(616) 897-8473
Website
www.cienahealthcare.com/locations/laurels-of-kent

About this facility — The Laurels of Kent

The Laurels of Kent is a Medicare/Medicaid-certified skilled nursing facility in Lowell, Michigan. It is licensed for 153 beds — well above the median for skilled nursing facilities in Michigan (100 beds).

It is one of 7 senior care facilities in Lowell and 423 skilled nursing facilities across Michigan. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Laurels of Kent 45 times across 14 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $62,010 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Ciena Healthcare/laurel Health Care
Ownership type
For profit - Corporation

Registered owners & officers

Ciena Healthcare Management Inc
Operational control · Additional disclosable party — since 2021
Deutsch, Neal
Additional disclosable party — since 2025
Di Rezze, Justin
Operational control · Additional disclosable party — since 2025
Gardina, Anna
Additional disclosable party — since 2025
Khan, Anis
Officer · Operational control · Additional disclosable party — since 2016
Laurel Health Care Holdings, Inc.
Direct owner — since 2016
Qazi, Mohammad
Director · Officer · Operational control — since 2016
Stephens, Nancy
Operational control · Additional disclosable party — since 2017
Stobb, David
Additional disclosable party — since 2021

Regulatory standing

Licensed / certified since
1978-07-01
CMS overall rating
3 of 5 stars
Health deficiencies
8 at the last standard inspection
Federal fines
$62,010 total
Last standard inspection
2026-02-24
Nurse staffing
3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$596 per day (≈ $18,120/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 3% Medicare · 97% private/other
Occupancy
57% (fiscal year 2023)
Vs. state median
28% above the MI median of $466/day — full state cost breakdown

Services & coverage

Licensed beds
153
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: Open 24 hours · Tuesday: Open 24 hours · Wednesday: Open 24 hours · Thursday: Open 24 hours · Friday: Open 24 hours · Saturday: Closed · Sunday: Closed
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-02-24Health inspectionComplaint-triggered7 citations
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2026-03-25
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-03-25
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2026-03-25
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-03-25
F-0806
E · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2026-03-25
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-03-25
F-0908
F · No harm found
Keep all essential equipment working safely.
Corrected 2026-03-25
2025-08-28Health inspectionComplaint-triggered1 citation
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-09-19
10 earlier / fire-safety inspections (37 citations)
2025-04-15Health inspectionComplaint-triggered3 citations
F-0600
E · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-05-06
F-0607
E · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-05-06
F-0656
E · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-05-06
2025-04-09Health inspectionComplaint-triggered2 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-05-06
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-05-06
2024-12-20Health inspection4 citations
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-01-13
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2025-01-13
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2025-01-13
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-01-13
2024-05-16Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-20
2023-10-25Health inspectionComplaint-triggered12 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-11-21
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-11-21
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-11-21
F-0684
G · Actual harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-12-06
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-11-21
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-21
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-11-21
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-11-21
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-11-21
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-11-21
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-11-21
F-0887
G · Actual harm
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2023-11-21
2023-09-20Health inspectionComplaint-triggered3 citations
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-10-09
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-10-09
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-10-09
2023-09-06Health inspectionComplaint-triggered5 citations
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-09-29
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-09-29
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-09-29
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-09-29
F-0727
F · No harm foundFrom a complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2023-09-29
2026-02-24Fire-safety inspection4 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2026-03-25
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2026-03-25
K-0341
F · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2026-03-25
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-03-25
2024-12-20Fire-safety inspection1 citation
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-01-13
2023-10-25Fire-safety inspection2 citations
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-11-21
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-11-21

Federal penalties

2023-10-25Fine$62,010
2023-10-25Medicare payment denial — 14 days
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 235253.

Visitor reviews

What people say on Google.
4.190 ratings on Google
★Sharon Krieger · 2026-05-26 · via Google

“I was very delicious about this facility due to being in respite care. I didn't get my meds , which I asked for several times during the day. The room was extremely hot I couldn't breathe, which I also complained about several times. There is more but at this time I can't remember. Pl”

★★★★★Bryan Lear · 2026-05-15 · via Google

“The team at Laurels of Kent is super responsive. Super happy with the care and the team!”

★★★★★Troy Hartwick · 2025-10-11 · via Google

“I left a very negative review.i erased it because for 1 I suffer from anxiety and probably said some things that were reflection of that..im not saying I made things up but Linda did every thing she could to fix me..I told her I would erase the review and she told me not to..she said that my health is far more important than any review im greatful for her .I recommend this place for sure..sorry to…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 45 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered