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Nursing homeFAID #272

The Legacy Rehab & Care Center

2812 SILVER CREEK ROAD, BULLHEAD CITY, AZ, 86442
(928) 763-1404
www.thelegacyrehab.com
120 licensed beds
★★★★★5/5CMS Five-Star overall5/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of THE LEGACY REHAB & CARE CENTER
Photo via Google · Creative Care

Address

2812 Silver Creek Road
Bullhead City, AZ 86442
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Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
035097
Care type
Nursing home
County
Mohave
Facility name
The Legacy Rehab & Care Center
Street address
2812 SILVER CREEK ROAD
City / state / ZIP
Bullhead City, AZ 86442
Phone
(928) 763-1404
Website
www.thelegacyrehab.com

About this facility — The Legacy Rehab & Care Center

The Legacy Rehab & Care Center is a Medicare/Medicaid-certified skilled nursing facility in Bullhead City, Arizona. It is licensed for 120 beds — close to the median for skilled nursing facilities in Arizona (112 beds).

It is one of 15 senior care facilities in Bullhead City and 140 skilled nursing facilities across Arizona. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Legacy Rehab & Care Center 7 times across 7 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
For profit - Corporation

Registered owners & officers

Collins, Jessica
Direct owner · Governing body · Director · Operational control · Additional disclosable party — since 2017
Collins, Jillian
Direct owner · Additional disclosable party — since 2017
Collins, Joshua
Direct owner · Additional disclosable party — since 2017
Creative Care Inc
Direct owner · Operational control · Additional disclosable party — since 2013
Ernest L Harman Md Zia Way Llc
Operational control · Additional disclosable party — since 2008
Harman, Ernest
Operational control · Additional disclosable party — since 2008
Lingenfelter, Fred
Direct owner · Additional disclosable party — since 2014
Napier, Pierre
Governing body · Officer · Operational control · Additional disclosable party — since 2022
Ott, Kristen
Governing body · Officer · Operational control · Additional disclosable party — since 2012
Overson, Sara
Direct owner · Additional disclosable party — since 2014
Terry, Sandra
Direct owner · Additional disclosable party — since 2014

Regulatory standing

Licensed / certified since
1985-01-08
CMS overall rating
5 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-05-15
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$331 per day (≈ $10,060/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
57% Medicaid · 18% Medicare · 24% private/other
Occupancy
52% (fiscal year 2023)
Vs. state median
20% below the AZ median of $416/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 8:00 AM – 5:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-05-15Health inspection1 citation
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-06-18
2025-09-09Health inspectionComplaint-triggered1 citation
F-0628
D · No harm foundFrom a complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-11-01
3 earlier / fire-safety inspections (5 citations)
2023-02-09Health inspection2 citations
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2023-02-20
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2023-02-20
2026-05-15Fire-safety inspection1 citation
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
2023-02-09Fire-safety inspection2 citations
K-0346
E · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2023-04-20
K-0712
E · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-04-20
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 035097.

Visitor reviews

What people say on Google.
3.758 ratings on Google
★★★★★Un bias-Real Shaunah! · 2026-06-25 · via Google

“I went to visit a friend and I was pleasantly surprised immediately with the Legacy Rehab. The grounds are clean and well manicured which just carries on into the courtyard and reception area. The facility itself is also clean and bright and well decorating feeling comforting right away. The staff seems to be efficient and friendly. The Halls were free of clutter and bedding like I have seen anoth…”

★★★★★Berta Felix · 2025-10-11 · via Google

“My husband was sent to Legacy from the VA hospital in Las Vegas. He arrived August and is being released, October 13th. The treatment he received was excellent! Every person he came in contact with was professional, attentive and kind. The food was decent, the facility is clean. Upper management is accessible. Any concerns where handled, and if they didn't have the answer they would get it. I than…”

★★★★MrJeffk1228 · 2025-10-04 · via Google

“I was just released from there a week ago after coming from a hospital in Vegas. The nurses were great, the PT team was outstanding. I could not stand or walk when I got there. I was up walking and out in four days. The only reason I give it a four is because the place needs to add more staff at night. Those poor nurses were going crazy trying take care of all those patients all by themselves. Leg…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 7 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered