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Nursing homeFAID #7381

The Manor At Elfindale

1707 WEST ELFINDALE STREET, SPRINGFIELD, MO, 65807
(417) 831-2273
www.elfindaleretirement.com/themanor
100 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Manor At Elfindale

Address

1707 West Elfindale Street
Springfield, MO 65807
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Public record summary

What we can show you for free.
Bed capacity
100
State license
053964
CMS facility ID
265804
Care type
Nursing home
Facility name
The Manor At Elfindale
Street address
1707 WEST ELFINDALE STREET
City / state / ZIP
Springfield, MO 65807
Phone
(417) 831-2273
Website
www.elfindaleretirement.com/themanor
State license #
053964

About this facility — The Manor At Elfindale

The Manor At Elfindale is a Medicare/Medicaid-certified skilled nursing facility in Springfield, Missouri. It is licensed for 100 beds — close to the median for skilled nursing facilities in Missouri (97 beds).

It is one of 48 senior care facilities in Springfield and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Manor At Elfindale 19 times across 7 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
Vsl Springfield Manor Llc
Parent company
Vetter Senior Living
Ownership type
Non profit - Corporation
Administrator
Matthew Gould

Registered owners & officers

Vetter Senior Living
Direct owner · Operational control — 100% stake — since 2016
Dahlberg, Thomas
Managing employee · Operational control — since 2022
Gould, Matthew
Managing employee · Operational control — since 2017
Stuhr, Brian
Managing employee · Officer · Operational control — since 2017
Vanekeren, Glenn
Managing employee · Officer · Operational control — since 2017
Vetter, Eldora
Managing employee · Officer · Operational control — since 2017
Vetter, Jack
Managing employee · Officer · Operational control — since 2017
Vsl Vetter Health Services Llc
Operational control — since 2017

Regulatory standing

Licensed / certified since
2006-08-11
License expires
2028-08-25
CMS overall rating
4 of 5 stars
Health deficiencies
7 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-11-17
Nurse staffing
4.4 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$411 per day (≈ $12,490/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 11% Medicare · 89% private/other
Occupancy
89% (fiscal year 2024)
Vs. state median
60% above the MO median of $257/day — full state cost breakdown

Services & coverage

Licensed beds
100
Licensed as
SNF
Memory care
Yes — dedicated memory care
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2025-11-17Health inspection7 citations
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2025-12-29
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-12-29
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-12-29
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-12-29
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2025-12-29
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-12-29
F-0921
F · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2025-12-29
2021-12-03Health inspection3 citations
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2022-01-11
F-0700
E · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2022-01-11
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-01-11
3 earlier / fire-safety inspections (9 citations)
2025-11-17Fire-safety inspection3 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-12-29
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-12-29
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-12-29
2024-02-02Fire-safety inspection4 citations
K-0341
F · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2024-03-15
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-03-15
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-03-15
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-03-15
2021-12-03Fire-safety inspection2 citations
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-01-11
K-0500
E · No harm found
Meet other general requirements that are deficient.
Corrected 2022-01-11
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265804.

Visitor reviews

What people say on Google.
3.831 ratings on Google
★★Christy Hicks · 2025-08-05 · via Google

“The staff itself took good care of my mom; however, the therapy portion of her stay was a joke. They didn't even get serious with working with her until she'd been there well over a week, and that was only after my dad got upset and had a conversation with them. And upon her discharge, the doctor that oversees the patients did not sign the orders for my non-mobile mother with severe dementia to h…”

★★Mel A · 2022-04-07 · via Google

“After reading all of the positive reviews we were very comfortable that this was going to be a good stay for our mom. It is clean and nice inside. My issues were with horrible communication by everyone assisting our mother. We asked for and did not receive any communication and had to chase down every update. Not one time was I able to speak to the Doctor Who was supposedly treating our mother. Ap…”

★★★★★Debbie P. · 2019-09-14 · via Google

“The Manor at Elfindale provided the best possible care for my mother. I knew before she moved in that it was an exceptional care facility, but I found out just how good it really is—and how kind and caring the staff and administrators really are—once she moved in and I was there multiple times daily. In addition to excellent care, the outdoor settings are fabulous and provide a wonderful place to …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 19 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered