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Nursing homeFAID #3984

The Milton Home

206 E MARION ST, SOUTH BEND, IN, 46601
(574) 233-0165
34 licensed beds

CMS rates The Milton Home 5 out of 5 overall. Federal inspectors issued 39 citations across 8 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall4/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
34
CMS facility ID
155738
Care type
Nursing home
County
St. Joseph
Facility name
The Milton Home
Street address
206 E MARION ST
City / state / ZIP
South Bend, IN 46601
Phone
(574) 233-0165

The Milton Home is a Medicare/Medicaid-certified skilled nursing facility in South Bend, Indiana. It is licensed for 34 beds — well below the median for skilled nursing facilities in Indiana (92 beds).

It is one of 29 senior care facilities in South Bend and 507 skilled nursing facilities across Indiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Milton Home 39 times across 8 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Sterling Healthcare
Ownership type
Non profit - Corporation

Registered owners & officers

Barry, Caitlin
Officer — since 2020
Frazier, Jonathan
Managing employee — since 2016
Loy, Kathleen
Managing employee — since 2016
Malott, Gregg
Officer · Operational control — since 2016
Milton Home Nursing Home and Rehabilitation
Operational control — since 2016
Pulaski Memorial Hospital
Operational control — since 2016

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2005-08-03
CMS overall rating
5 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-01-05
Nurse staffing
4.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$276 per day (≈ $8,390/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
48% Medicaid · 2% Medicare · 50% private/other
Occupancy
63% (fiscal year 2023)
Vs. state median
26% below the IN median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
34
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-01-05Health inspection2 citations
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2026-02-04
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-02-04
2025-11-07Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-12-12
6 earlier / fire-safety inspections (36 citations)
2024-10-18Health inspection6 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-11-18
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-11-18
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2024-11-18
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-11-18
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-11-19
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-11-18
2023-12-14Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-01-09
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-01-09
2023-10-30Health inspection4 citations
F-0568
D · No harm found
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected 2023-11-28
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2023-11-28
F-0804
D · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-11-28
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-11-28
2026-01-05Fire-safety inspection3 citations
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-02-20
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2026-02-20
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2026-02-20
2024-10-18Fire-safety inspection11 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2024-12-21
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2024-12-21
E-0013
F · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2024-12-21
E-0029
F · No harm found
Develop a communication plan.
Corrected 2024-12-21
E-0036
F · No harm found
Establish emergency prep training and testing.
Corrected 2024-12-21
K-0271
E · No harm found
Have exits that are accessible at all times.
Corrected 2024-12-21
K-0293
F · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2024-12-21
K-0300
F · No harm found
Meet other general requirements that are deficient.
Corrected 2024-12-21
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-12-21
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-12-21
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-12-21
2023-10-30Fire-safety inspection10 citations
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2023-12-27
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2023-12-04
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-11-21
K-0300
E · No harm found
Meet other general requirements that are deficient.
Corrected 2023-12-04
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-11-21
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-11-22
K-0511
C · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-12-04
K-0531
F · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2023-12-04
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2023-12-04
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-12-04
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 155738.
How it compares in Indiana.
Inspection citations, 3 years
39
More than 58% of nursing homes in the state
State median: 35
Federal fines, 3 years
$0
No federal fines on record
State median: $0
Nurse staffing, hours per resident per day
4.3
Higher than 87% of nursing homes in the state
State median: 3.6
Nursing staff turnover, annual
46%
Higher than 54% of nursing homes in the state
State median: 46%

Resident outcomes

On 16 federal quality measures, this facility does better than the Indiana average on 7 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased14.5%10.8%13.5%Worse than state
Lose too much weight11.8%5.3%5.1%Worse than state
With a catheter inserted and left in their bladder0.0%0.3%0.7%Better than state
With a urinary tract infection0.0%1.1%1.5%Better than state
Have depressive symptoms11.3%25.5%13.5%Better than state
Were physically restrained0.0%0.0%0.1%Better than state
Experiencing one or more falls with major injury2.2%3.8%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine92.4%93.7%93.7%Near state average
Received an antianxiety or hypnotic medication26.8%23.5%19.5%Worse than state
Assessed and appropriately given the seasonal influenza vaccine92.6%95.1%95.3%Near state average
With pressure ulcers3.8%3.5%4.5%Near state average
With new or worsened bowel or bladder incontinence28.7%22.4%18.3%Worse than state
Received an antipsychotic medication2.2%13.7%15.4%Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine74.1%81.9%82.3%Near state average
Newly received an antipsychotic medication0.0%1.1%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine81.3%79.2%80.1%Near state average
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  • F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • K-0300 2 inspections. Meet other general requirements that are deficient.
  • K-0345 2 inspections. Have approved installation, maintenance and testing program for fire alarm systems.
Where to check, and what's nearby.

Who to contact in Indiana

  • Licensing: Indiana Department of Health, Division of Long-Term Care
  • File a complaint: 800-246-8909 · Online
  • Long-Term Care Ombudsman: 800-622-4484. A free advocate for residents and families.
  • Adult Protective Services: 800-992-6978. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Memorial Hospital of South Bend, about 0.2 miles. CMS rating 2 of 5.
  • Community Hospital of Bremen Inc, about 16 miles.
  • Ascension Borgess Lee Hospital, about 22 miles.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 39 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered