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Nursing homeFAID #10321

The Oaks Healthcare Center

1501 CLAYTON AVENUE, POTEAU, OK, 74953

(918) 647-8236

oakshealthcare.com

158 licensed beds

★★★★★1/5CMS Five-Star overall2/5 health inspections2/5 staffing1/5 quality measuresSource: CMS Care Compare

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Photo via Google · Oaks Healthcare Center

Address

1501 Clayton Avenue

Poteau, OK 74953

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Public record summary

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Bed capacity

158

CMS facility ID

375166

Care type

Nursing home

County

Le Flore

Facility name

The Oaks Healthcare Center

Street address

1501 CLAYTON AVENUE

City / state / ZIP

Poteau, OK 74953

Phone

(918) 647-8236

Website

oakshealthcare.com

About this facility — The Oaks Healthcare Center

The Oaks Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Poteau, Oklahoma. It is licensed for 158 beds — well above the median for skilled nursing facilities in Oklahoma (100 beds).

It is one of 2 senior care facilities in Poteau and 283 skilled nursing facilities across Oklahoma. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Oaks Healthcare Center 49 times across 12 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

Grant Rhodes Revocable Trust

Direct owner · Additional disclosable party — 50% stake — since 2017

Jeffrey W Young Revocable Trust Dated July 27, 2017

Direct owner · Additional disclosable party — 50% stake — since 2017

Rhodes, Jonathan

Indirect owner · Additional disclosable party — 50% stake — since 2017

Young, Jeffrey

Indirect owner · Additional disclosable party — 50% stake — since 2017

Bedlam Properties Ho Llc

Operational control · Additional disclosable party — since 2024

Cox, Norma

Additional disclosable party — since 2024

Lietzke, Mark

Operational control · Additional disclosable party — since 2024

Matrix Provider Solutions Llc

Operational control · Additional disclosable party — since 2024

Pearson, Arthur

Additional disclosable party — since 2025

Poteau Nursing Center, Llc

Additional disclosable party — since 2025

Snow, Larry

Officer · Additional disclosable party — since 2020

Regulatory standing

Licensed / certified since

1994-04-01

CMS overall rating

1 of 5 stars

Health deficiencies

14 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-02-26

Nurse staffing

3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$410 per day (≈ $12,460/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

72% Medicaid · 19% Medicare · 9% private/other

Occupancy

63% (fiscal year 2023)

Vs. state median

56% above the OK median of $263/day — full state cost breakdown

Services & coverage

Licensed beds

158

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2025-12-03Health inspectionComplaint-triggered1 citation

F-0849

D · No harm foundFrom a complaint

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

2025-08-21Health inspectionComplaint-triggered2 citations

F-0804

E · No harm foundFood safetyFrom a complaint

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-09-17

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-09-17

9 earlier / fire-safety inspections (46 citations)

2025-02-26Health inspection11 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-04-08

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-04-08

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-04-08

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-04-08

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-04-08

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-04-08

F-0770

D · No harm found

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2025-04-08

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-08

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-04-08

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-04-08

F-0887

E · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2025-04-08

2024-11-01Health inspectionComplaint-triggered1 citation

F-0622

D · No harm foundFrom a complaint

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2024-12-04

2024-08-23Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-09-25

2024-07-11Health inspectionComplaint-triggered5 citations

F-0585

D · No harm foundFrom a complaint

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-08-20

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-08-20

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-08-20

F-0657

D · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-08-20

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-08-20

2023-10-27Health inspectionComplaint-triggered10 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-12-11

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-12-11

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-12-11

F-0678

D · No harm foundFrom a complaint

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2023-12-11

F-0692

E · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-12-11

F-0700

D · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2023-12-11

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-12-11

F-0758

E · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-12-11

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-12-11

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-12-11

2022-07-13Health inspection6 citations

F-0580

E · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2022-08-15

F-0758

E · No harm found

Corrected 2022-08-15

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-08-15

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-08-15

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2022-08-15

F-0888

E · No harm found

Ensure staff are vaccinated for COVID-19

Corrected 2022-08-15

2025-02-26Fire-safety inspection5 citations

K-0344

F · No harm found

Have an alternate power supply for its alarm system.

Corrected 2025-04-15

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-04-15

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-04-15

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-04-15

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2025-04-15

2023-10-27Fire-safety inspection3 citations

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-05-22

K-0912

E · No harm found

Have power receptacles that are properly grounded.

Corrected 2024-05-22

K-0914

C · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-05-22

2022-07-13Fire-safety inspection4 citations

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-08-05

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-08-05

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2022-08-05

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2022-08-05

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 375166.

Visitor reviews

What people say on Google.

3.431 ratings on Google

★D Stewart · 2024-10-29 · via Google
“For the past two and a half years, I've visited my dear 90-year-old friend at The Oaks for three hours a day, three times a week. I've witnessed everything. While there are some truly wonderful aides and staff, there are significant issues with the facility's management. My friend's daughters installed a camera in their mother's room and reported care concerns to the supervisors nearly every day. …”

★★★★★David Roberts · 2022-08-01 · via Google
“A loved one was recently admitted here after his surgery to do rehab and gain strength before returning home. I’ve regularly visited and have always been impressed with the friendly and professional staff and extremely clean facility. I often visit with his spouse and have started bring my Lhasa Apso service dog. The experience has been so great as Odie greets patients they always beam with excite…”

★★★★★Whitney Lagaly · 2025-03-18 · via Google
“My dad has been to the Oaks in Poteau twice for rehab. Jeremiah with therapy is exceptional. The care my dad received was wonderful and allowed him to return home independent.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 49 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered