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Nursing homeFAID #9051

The Oaks

901 BETHESDA ROAD, Winston-Salem, NC, 27103

(336) 768-2211

libertyhealthcareandrehab.com/theoaks?utm_source=GMB&utm_medium=Yext&y_source=1_MTQzOTA3MzktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

131 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo via Google · The Oaks

Address

901 Bethesda Road

Winston-salem, NC 27103

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Public record summary

What we can show you for free.

Bed capacity

131

CMS facility ID

345284

Care type

Nursing home

County

Forsyth

Facility name

The Oaks

Street address

901 BETHESDA ROAD

City / state / ZIP

Winston-salem, NC 27103

Phone

(336) 768-2211

Website

libertyhealthcareandrehab.com/theoaks?utm_source=GMB&utm_medium=Yext&y_source=1_MTQzOTA3MzktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

About this facility — The Oaks

The Oaks is a Medicare/Medicaid-certified skilled nursing facility in Winston-salem, North Carolina. It is licensed for 131 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 14 senior care facilities in Winston-salem and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Oaks 31 times across 7 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Liberty Senior Living

Ownership type

For profit - Corporation

Registered owners & officers

Calcutt, Joseph

Managing employee — since 2011

Keener, Garrett

Managing employee — since 2023

Liberty Healthcare Group Llc

Direct owner — since 2011

Mcneill, John

Direct owner · Managing employee — since 2011

Mcneill, Ronald

Direct owner · Managing employee — since 2011

Miller, Robert

Director — since 2024

Purifoy, Penny

Managing employee — since 2011

Wilson, Jeffrey

Managing employee · Director — since 2011

Regulatory standing

Federal court records

1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1988-06-30

CMS overall rating

2 of 5 stars

Health deficiencies

11 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-08-22

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$412 per day (≈ $12,520/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

71% Medicaid · 5% Medicare · 24% private/other

Occupancy

75% (fiscal year 2023)

Vs. state median

10% above the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

131

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-08-22Health inspection11 citations

F-0561

D · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2025-09-11

F-0565

D · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2025-09-11

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-09-11

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-09-11

F-0801

F · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2025-09-11

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-09-11

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2025-09-11

F-0825

D · No harm found

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2025-09-11

F-0842

B · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-09-11

F-0851

F · No harm found

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2025-09-11

F-0914

D · No harm found

Provide bedrooms that don't allow residents to see each other when privacy is needed.

Corrected 2025-09-11

2024-07-24Health inspectionComplaint-triggered5 citations

F-0553

D · No harm found

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2024-08-06

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2024-08-06

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-03-07

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-08-06

F-0791

E · No harm found

Provide or obtain dental services for each resident.

Corrected 2024-08-06

4 earlier / fire-safety inspections (15 citations)

2023-09-15Health inspection8 citations

F-0623

B · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-10-04

F-0625

B · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-10-04

F-0727

E · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-10-04

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-10-04

F-0760

E · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2023-10-04

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-10-04

F-0867

E · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-10-04

F-0919

D · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2023-10-04

2024-07-24Fire-safety inspection2 citations

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-09-18

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-09-18

2023-09-15Fire-safety inspection3 citations

K-0352

D · No harm found

Properly install and monitor supervisory attachments on automatic sprinkler systems.

Corrected 2023-11-10

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-11-10

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-11-10

2022-07-08Fire-safety inspection2 citations

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-08-19

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-08-19

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345284.

Visitor reviews

What people say on Google.

2.9103 ratings on Google

★Andrea L · 2026-07-03 · via Google
“The Oaks is the last place on earth I would send a loved one. My grandfather was sent here, despite my sister’s and my protests, and was treated terribly by his nurses. My grandfather was a veteran and a good man. Sadly, he suffered from dementia later in life. Instead of treating him with understanding and compassion, the nurses at the Oaks disconnected his call button and moved him to the back c…”

★★★★★Michelle Fry · 2026-07-28 · via Google
“Enjoyed my stay. Fully recovered from surgery while here. Treated nicely. Nursing staff was very friendly and helpful. Food was awesome.”

★Anna Reed-Hooper · 2026-03-12 · via Google
“I was there the month of January. Day staff wanted to help, but only one na was available the whole 12 hour shift which made a horrible day. I would go hours with out care. I am concerned paraplegic with a vast about of nurse damage. Liberty and upper management she be ashamed of themselves. God sees all, and He is not pleased. Families be aware your loved is well in your presence.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 31 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered