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Nursing homeFAID #872

The Orchard - Post Acute Care

12385 E. WASHINGTON BLVD, WHITTIER, CA, 90606

(562) 693-7701

ensignservices.net

162 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffingSource: CMS Care Compare

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Photo via Google · The Orchard Post Acute Care

Address

12385 E. Washington Blvd

Whittier, CA 90606

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Public record summary

What we can show you for free.

Bed capacity

162

CMS facility ID

055706

Care type

Nursing home

County

Los Angeles

Facility name

The Orchard - Post Acute Care

Street address

12385 E. WASHINGTON BLVD

City / state / ZIP

Whittier, CA 90606

Phone

(562) 693-7701

Website

ensignservices.net

About this facility — The Orchard - Post Acute Care

The Orchard - Post Acute Care is a Medicare/Medicaid-certified skilled nursing facility in Whittier, California. It is licensed for 162 beds — well above the median for skilled nursing facilities in California (98 beds).

It is one of 38 senior care facilities in Whittier and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Orchard - Post Acute Care 64 times across 13 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $14,950 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

The Ensign Group

Ownership type

For profit - Limited Liability company

Registered owners & officers

Burnam, Soon

Governing body · Officer — since 2022

Ensign Services Inc

Additional disclosable party — since 2022

Huefner, Matthew

Governing body · Operational control · Additional disclosable party — since 2019

Keetch, Chad

Officer · Operational control · Additional disclosable party — since 2011

Khan, Ausim

Governing body · Operational control · Additional disclosable party — since 2016

Kim, Jesse

Director — since 2023

Madison Health Holdings Llc

Additional disclosable party — since 2022

Port, Barry

Owner of a disclosable party — since 2026

Standard Bearer Healthcare Op, Lp

Additional disclosable party — since 2022

The Ensign Group Inc

Additional disclosable party — since 2022

Regulatory standing

Federal court records

11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1971-12-31

CMS overall rating

2 of 5 stars

Health deficiencies

18 at the last standard inspection

Federal fines

$14,950 total

Last standard inspection

2025-08-07

Nurse staffing

4.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$477 per day (≈ $14,500/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

68% Medicaid · 14% Medicare · 19% private/other

Occupancy

92% (fiscal year 2023)

Vs. state median

7% below the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

162

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2026-03-11Health inspectionComplaint-triggered2 citations

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2026-04-03

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-04-03

2025-11-19Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-12-04

9 earlier / fire-safety inspections (61 citations)

2025-08-07Health inspection15 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-08-30

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-08-30

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-08-30

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-09-02

F-0676

D · No harm found

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2025-08-30

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-08-30

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-08-30

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-08-30

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-08-30

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-08-30

F-0790

D · No harm found

Provide routine and 24-hour emergency dental care for each resident.

Corrected 2025-08-30

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-30

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-08-30

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-08-30

F-0921

E · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-08-30

2025-07-11Health inspectionComplaint-triggered5 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-08-03

F-0641

D · No harm foundFrom a complaint

Ensure each resident receives an accurate assessment.

Corrected 2025-08-03

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-03

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-03

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-08-03

2025-04-29Health inspectionComplaint-triggered1 citation

F-0686

G · Actual harmFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-05-23

2024-07-26Health inspectionComplaint-triggered13 citations

F-0557

D · No harm found

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2024-08-15

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-08-15

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-08-15

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-08-15

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-15

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-08-15

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-08-15

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-08-15

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-08-15

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-08-15

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-08-15

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-08-15

F-0921

E · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-08-15

2023-09-28Health inspectionComplaint-triggered1 citation

F-0777

D · No harm foundFrom a complaint

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Corrected 2023-10-19

2023-08-18Health inspectionComplaint-triggered3 citations

F-0578

D · No harm foundFrom a complaint

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-10-26

F-0677

E · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-09-17

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-17

2021-12-09Health inspection14 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-01-19

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2022-01-19

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-01-19

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2022-01-19

F-0688

E · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-01-19

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-01-19

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2022-01-19

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2022-01-19

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2022-01-19

F-0761

D · No harm found

Corrected 2022-01-19

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-01-19

F-0849

E · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2022-01-19

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-01-19

F-0886

E · No harm found

Perform COVID19 testing on residents and staff.

Corrected 2022-01-19

2025-08-07Fire-safety inspection4 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-08-30

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-08-30

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-08-30

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-08-30

2021-12-09Fire-safety inspection5 citations

E-0031

F · No harm found

Provide emergency officials' contact information.

Corrected 2022-01-13

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-01-13

K-0331

F · No harm found

Construct fire resistant interior walls.

Corrected 2022-01-13

K-0351

F · No harm found

Install an approved automatic sprinkler system.

Corrected 2022-01-13

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2022-01-13

Federal penalties

2025-04-29Fine$14,950

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 055706.

Visitor reviews

What people say on Google.

4.6291 ratings on Google

★★★★★Philip White · 2026-08-04 · via Google
“I rarely post anything like this, but felt it necessary due to how good I feel this place is. My wife and I have been coming here for the last couple months to visit a dear friend, who is just like a mom to us. She is mid 80’s and fell, seriously hurting herself. Years ago, my wife and I helped care for my wife’s mom with Alzheimer’s, who was in multiple facilities until she passed, so we are a…”

★★★★★Christine Torosian · 2026-05-27 · via Google
“I have been a patient at The Orchard for five years and I would highly recommend this facility. The nursing staff is very attentive and caring. The therapists are very good at helping people rehabilitate. They always have activities going on to keep us entertained and on special occasions they hold candlelight dinners with entertainment. The facility is clean and the grounds are beautiful. I have …”

★★★★Abagail Stirling · 2026-07-08 · via Google
“As are parents age it's not easy. Finding places difficult. Do your best talk to those in charge ask question. My dad lived alone is entire life up tell his medical issues we needed a place to help my dad through. The Orchard has been where my dad is . No not everything is perfect you won't find perfect in any of the places but many here have helped my dad in different ways. We pray for you a…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 64 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered