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Assisted livingFAID #773262

The Pines On Carmel Senior Living

5820 CARMEL RD, CHARLOTTE, NC, 28226
(704) 544-4979
125 licensed beds

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Photo of The Pines on Carmel Senior Living
Photo via Google · The Pines on Carmel Senior Living
What we can show you for free.
Bed capacity
125
State license
HAL-060-168
Care type
Assisted living
County
Mecklenburg
Facility name
The Pines On Carmel Senior Living
Legal entity
Sh1 Carmel Opco Llc
Street address
5820 CARMEL RD
City / state / ZIP
Charlotte, NC 28226
Phone
(704) 544-4979
State license #
HAL-060-168

The Pines On Carmel Senior Living is a licensed assisted living community in Charlotte, North Carolina. It is licensed for 125 beds — well above the median for assisted living communities in North Carolina (48 beds).

It is one of 204 senior care facilities in Charlotte and 1,994 assisted living communities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

This listing draws on the federal NPI registry (NPPES), and was last updated on August 30, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Operator / owner
Terri Baker
Administrator
Lev Saks

Regulatory standing

License expires
2026-12-31
NC state star rating
4 of 4 stars

Services & coverage

Licensed beds
125
Licensed as
Family Care Home
Wheelchair accessible
entrance and parking
Visiting hours
Daily 9:00 AM – 5:00 PM
Compiled from Federal NPI Registry (NPPES); hours/accessibility via Google · last verified 2026-08-30. Facilities can submit a correction.
What people say on Google.
4.366 ratings on Google
★★★★★Susan Griffin · 2026-06-05 · via Google

“The Pines on Carmel was a lifesaver for my dear friends, the Coooers. They needed to move from their home quickly and together. The Pines were there with 2 beds and had all they needed to make the transition a good one! They have a fantastic staff who care about their clients and help them make the very best of their new home! They were a true blessing to the Coopers, and they will not be forgotte…”

★★★★★Denise Grigg · 2026-07-02 · via Google

“We've been familiar w/ The Pines since it was built, our grandparents were residents. Now it has come time to place our mom and The Pines came to mind. From the first phone call 6-8 weeks ago until today, everyone has been great! Jamarcus Scott was our first interaction and he was/ is extremely welcoming and helpful from the first meeting. He is always available to answer questions, provide guidan…”

★★★★★Michele Kidd · 2026-03-15 · via Google

“The Pines is such an amazing place. I honestly can’t sing their praises enough. They are so kind, helpful, and responsive. They truly keep the resident at the center of everything they do. My mom is in memory care. The staff actively engage the residents and keep them active. I would choose the Pines over and over again for my mom.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
+ additional citations decoded in your full report.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
Federal NPI Registry (NPPES)
npiregistry.cms.hhs.gov
Last verified 2026-08-30
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered