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Nursing homeFAID #284

The Rehabilitation Center At the Palazzo

6250 NORTH 19TH AVENUE, PHOENIX, AZ, 85015
(602) 433-6300
60 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

6250 North 19th Avenue
Phoenix, AZ 85015
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Public record summary

What we can show you for free.
Bed capacity
60
CMS facility ID
035116
Care type
Nursing home
County
Maricopa
Facility name
The Rehabilitation Center At the Palazzo
Street address
6250 NORTH 19TH AVENUE
City / state / ZIP
Phoenix, AZ 85015
Phone
(602) 433-6300

About this facility — The Rehabilitation Center At the Palazzo

The Rehabilitation Center At the Palazzo is a Medicare/Medicaid-certified skilled nursing facility in Phoenix, Arizona. It is licensed for 60 beds — below the median for skilled nursing facilities in Arizona (112 beds).

It is one of 749 senior care facilities in Phoenix and 140 skilled nursing facilities across Arizona. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Rehabilitation Center At the Palazzo 40 times across 10 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Aspen Skilled Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

Aspen Healthcare Services Llc
Additional disclosable party — since 2024
Aspen Skilled Healthcare Inc
Additional disclosable party — since 2024
Bradshaw, Jeffrey
Owner of a disclosable party · Additional disclosable party — since 2023
Bradshaw, Peter
Indirect owner — since 2024
Brady, Vern
Additional disclosable party — since 2024
Case, Ryan
Indirect owner · Additional disclosable party — since 2024
Caslmon, Timothy
Operational control · Additional disclosable party — since 2024
Elsner, Eric
Indirect owner — since 2024
Jacaranda Healthcare Group Llc
Additional disclosable party — since 2024
Kirkwood, Jared
Indirect owner — since 2024
Orgill, Craig
Indirect owner — since 2024
Paxman, Marcus
Indirect owner — since 2024
Thompson, Stephen
Operational control · Owner of a disclosable party — since 2024

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1985-09-19
CMS overall rating
4 of 5 stars
Health deficiencies
6 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-06-27
Nurse staffing
4.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$282 per day (≈ $8,570/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
77% Medicaid · 4% Medicare · 20% private/other
Occupancy
80% (fiscal year 2023)
Vs. state median
32% below the AZ median of $416/day — full state cost breakdown

Services & coverage

Licensed beds
60
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-03-25Health inspectionComplaint-triggered1 citation
F-0628
D · No harm foundFrom a complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-04-03
2025-06-27Health inspectionComplaint-triggered8 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-08-04
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-08-08
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2025-08-04
F-0658
E · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-08-01
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-08-01
F-0730
E · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2025-08-19
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-08-19
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-08-19
5 earlier / fire-safety inspections (31 citations)
2023-09-08Health inspectionComplaint-triggered7 citations
F-0622
D · No harm foundFrom a complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2023-10-27
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-10-27
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2023-10-27
F-0742
D · No harm found
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected 2023-10-27
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2023-10-27
F-0760
E · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2023-10-27
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-10-27
2022-07-28Health inspection13 citations
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2022-08-30
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2022-08-30
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2022-08-30
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-08-30
F-0690
E · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2022-08-30
F-0757
E · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2022-08-30
F-0773
E · No harm found
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected 2022-08-30
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-08-30
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2022-08-30
F-0867
E · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2022-08-30
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-08-30
F-0881
E · No harm found
Implement a program that monitors antibiotic use.
Corrected 2022-08-30
F-0943
E · No harm found
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected 2022-08-30
2025-06-27Fire-safety inspection2 citations
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-09-02
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-09-02
2023-09-08Fire-safety inspection3 citations
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-10-27
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-10-27
K-0712
E · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-10-27
2022-07-28Fire-safety inspection6 citations
E-0039
D · No harm found
Conduct testing and exercise requirements.
Corrected 2022-09-12
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-09-12
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2022-09-12
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-09-12
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2022-09-12
K-0926
E · No harm found
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Corrected 2022-09-12
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 035116.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 40 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered