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Nursing homeFAID #8201

The Rehabilitation Center of Albuquerque

5900 FOREST HILLS DRIVE NE, ALBUQUERQUE, NM, 87109
(505) 822-6000
www.genesishcc.com/rehabcenteralbuquerque
120 licensed beds

CMS rates The Rehabilitation Center of Albuquerque 1 out of 5 overall. Federal inspectors issued 84 citations across 14 inspections in the last three years, with $80,909 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of THE REHABILITATION CENTER OF ALBUQUERQUE
Photo via Google · The Rehabilitation Center of Albuquerque

Address

5900 Forest Hills Drive Ne
Albuquerque, NM 87109
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Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
325034
Care type
Nursing home
County
Bernalillo
Facility name
The Rehabilitation Center of Albuquerque
Street address
5900 FOREST HILLS DRIVE NE
City / state / ZIP
Albuquerque, NM 87109
Phone
(505) 822-6000
Website
www.genesishcc.com/rehabcenteralbuquerque

About this facility — The Rehabilitation Center of Albuquerque

The Rehabilitation Center of Albuquerque is a Medicare/Medicaid-certified skilled nursing facility in Albuquerque, New Mexico. It is licensed for 120 beds — above the median for skilled nursing facilities in New Mexico (102 beds).

It is one of 132 senior care facilities in Albuquerque and 68 skilled nursing facilities across New Mexico. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Genesis Healthcare, a group of 183 facilities on this site.

Federal inspectors have cited The Rehabilitation Center of Albuquerque 84 times across 14 inspections in the last three years, including 7 food-safety citations, and CMS has imposed $80,909 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Genesis Healthcare
Ownership type
For profit - Corporation

Registered owners & officers

Summit Care Llc
Direct owner — 100% stake — since 2007
Berg, Michael
Officer — since 2015
Berry, Karisa
Operational control · Additional disclosable party — since 2024
Bridgeford, Laura
Officer — since 2024
Fc-gen Operations Investment Llc
Indirect owner — since 2015
Gen Operations I Llc
Indirect owner — since 2015
Gen Operations Ii Llc
Indirect owner — since 2015
Genesis Healthcare Inc
Indirect owner — since 2007
Genesis Healthcare Llc
Indirect owner — since 2015
Mendelson, Avi
Officer — since 2024
Morris, Diane
Operational control — since 2024
Rothman, Emily
Operational control · Additional disclosable party — since 2024
Skilled Healthcare Llc
Indirect owner — since 2015
Summit Care Parent Llc
Indirect owner — since 2013
Sun Healthcare Group Inc
Indirect owner — since 2022
Whitman, Arnold
Indirect owner — since 2022

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1983-04-06
CMS overall rating
1 of 5 stars
Health deficiencies
26 at the last standard inspection
Federal fines
$80,909 total
Last standard inspection
2025-06-27
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$377 per day (≈ $11,460/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
68% Medicaid · 6% Medicare · 26% private/other
Occupancy
94% (fiscal year 2023)
Vs. state median
4% above the NM median of $362/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.
2026-08-07Health inspectionComplaint-triggered2 citations
F-0576
E · No harm foundFrom a complaint
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected 2026-09-08
F-0686
E · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-09-08
2026-05-18Health inspectionComplaint-triggered5 citations
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2026-06-22
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-06-22
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-06-22
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2026-06-22
F-0835
D · No harm foundFrom a complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2026-06-22
10 earlier / fire-safety inspections (77 citations)
2026-03-20Health inspectionComplaint-triggered6 citations
F-0580
K · Immediate jeopardyFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-04-27
F-0655
D · No harm foundFrom a complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2026-04-27
F-0658
E · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-04-27
F-0686
E · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-04-27
F-0761
E · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-04-27
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-04-27
2025-12-12Health inspectionComplaint-triggered4 citations
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2025-11-25
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2026-01-26
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-01-26
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-01-26
2025-06-27Health inspectionComplaint-triggered9 citations
F-0557
D · No harm found
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2025-08-26
F-0578
J · Immediate jeopardyFrom a complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-08-26
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2025-08-26
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-08-26
F-0690
E · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-08-26
F-0760
E · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2025-08-26
F-0761
F · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-08-26
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-08-26
F-0919
E · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2025-08-26
2025-04-21Health inspectionComplaint-triggered1 citation
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2025-06-05
2024-05-15Health inspectionComplaint-triggered1 citation
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-06-03
2024-03-29Health inspectionComplaint-triggered11 citations
F-0580
G · Actual harmFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-12-18
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-04-29
F-0676
E · No harm foundFrom a complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2024-04-29
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-04-29
F-0760
G · Actual harmFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2023-12-18
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-04-29
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-04-29
F-0804
F · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-04-29
F-0806
E · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2024-04-29
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-04-29
F-0919
D · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2024-04-29
2022-12-15Health inspection12 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-01-26
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-01-26
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2023-01-26
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-01-26
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-01-26
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-01-26
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-01-26
F-0695
K · Immediate jeopardy
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-01-26
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-01-26
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2023-01-26
F-0880
K · Immediate jeopardy
Provide and implement an infection prevention and control program.
Corrected 2023-01-26
F-0919
D · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2023-01-26
2025-06-27Fire-safety inspection27 citations
E-0018
F · No harm found
Establish procedures for tracking staff and patients during an emergency.
Corrected 2025-09-18
E-0031
F · No harm found
Provide emergency officials' contact information.
Corrected 2025-09-18
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2025-09-18
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-09-18
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-09-18
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2025-09-18
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2025-09-18
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-09-18
K-0300
E · No harm found
Meet other general requirements that are deficient.
Corrected 2025-09-18
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-09-18
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-09-18
K-0346
F · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2025-09-18
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-09-18
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-09-18
K-0354
F · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2025-09-18
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-09-18
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-09-18
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-09-18
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-09-18
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-09-18
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-09-18
K-0781
D · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2025-09-18
K-0911
E · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2025-09-18
K-0914
E · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2025-09-18
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-09-18
K-0920
F · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-09-18
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-09-18
2024-03-29Fire-safety inspection2 citations
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-04-29
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-04-29
2022-12-15Fire-safety inspection4 citations
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2022-12-23
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2022-12-23
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2022-12-23
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2022-12-23

Federal penalties

2026-03-20Fine$39,910
2025-06-27Fine$26,685
2024-03-29Fine$14,314
2026-03-20Medicare payment denial — 4 days
Total fines$80,909
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 325034.

Quality of care & staffing

How it compares in New Mexico.
Inspection citations, 3 years
84
More than 74% of nursing homes in the state
State median: 71
Federal fines, 3 years
$80,909
More than 74% of nursing homes in the state
State median: $20,748
Nurse staffing, hours per resident per day
3.6
Higher than 63% of nursing homes in the state
State median: 3.5
Nursing staff turnover, annual
67%
Higher than 85% of nursing homes in the state
State median: 55%

Resident outcomes

On 19 federal quality measures, this facility does better than the New Mexico average on 7 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased19.7%10.3%13.5%Worse than state
Lose too much weight1.0%3.5%5.1%Better than state
With a catheter inserted and left in their bladder0.9%0.8%0.7%Worse than state
With a urinary tract infection0.6%1.0%1.5%Better than state
Have depressive symptoms4.3%2.2%13.5%Worse than state
Were physically restrained0.0%0.0%0.1%
Experiencing one or more falls with major injury3.3%3.4%3.2%Near state average
Assessed and appropriately given the pneumococcal vaccine100.0%96.1%93.7%Near state average
Ability to walk independently worsened26.7%10.3%12.7%Worse than state
Received an antianxiety or hypnotic medication13.0%14.8%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine98.9%95.8%95.3%Near state average
With pressure ulcers11.5%5.2%4.5%Worse than state
With new or worsened bowel or bladder incontinence14.9%19.2%18.3%Better than state
Received an antipsychotic medication7.0%14.5%15.4%Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine93.5%86.1%82.3%Near state average
Newly received an antipsychotic medication0.0%1.2%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine81.2%84.6%80.1%Near state average
Were rehospitalized after a nursing home admission20.5%22.1%23.4%Near state average
Had an outpatient emergency department visit11.5%15.7%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0761 4 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  • F-0760 3 inspections. Ensure that residents are free from significant medication errors.
  • F-0919 3 inspections. Make sure that a working call system is available in each resident's bathroom and bathing area.
  • F-0686 2 inspections. Provide appropriate pressure ulcer care and prevent new ulcers from developing.
  • F-0602 2 inspections. Protect each resident from the wrongful use of the resident's belongings or money.
  • F-0580 2 inspections. Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

What its owners also hold

  • Genesis Healthcare Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Gen Operations Ii Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Gen Operations I Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Genesis Healthcare Inc has an ownership stake on file at 161 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in New Mexico

  • Licensing: New Mexico Health Care Authority, Division of Health Improvement, Health Facility Licensing and Certification (District Operations)
  • File a complaint: 800-752-8649 · Online
  • Long-Term Care Ombudsman: 866-451-2901. A free advocate for residents and families.
  • Adult Protective Services: 866-654-3219. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Lovelace Women's Hospital, about 1.8 miles. CMS rating 4 of 5.
  • Unm Hospital, about 5.0 miles. CMS rating 2 of 5.
  • Lovelace Medical Center, about 5.7 miles. CMS rating 2 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.1218 ratings on Google
★Carmella Lucero · 2026-06-22 · via Google

“Unfortunately, our experience was not at all what we expected. Considering it came in as one of the top 3 facilities, We’ve stayed at previous Skilled Nursing facilities before. I would not put a loved one here. Facility was dirty, aged, only 1 working bathroom for guest. In 11 days I never saw a front office person at the sign in desk , which is concerning cause anyone can walk in off the streets…”

★★★★Stephen Baum · 2026-03-25 · via Google

“**ROUGH START, STRONG FINISH** My father's transition from hospital to RCA was very rough. He had a room when we arrived, but the bed was not made, there was no TV remote in his room, and his nurse call button by the bedside was not working. We made all these matters known to management and they were addressed quickly. Leadership was apologetic and worked hard to make sure we knew that their staf…”

★★★★★Sonia · 2026-07-31 · via Google

“I came in worried about my care , this facility is the best Genesis by far. The nursing staff is amazing. Dessie and Lisa are great nurses. What an amazing place.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 84 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
$79$99 Advanced

Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered