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Nursing homeFAID #5720

The Skilled Nursing Facility At North Hill

865 CENTRAL AVENUE, NEEDHAM, MA, 02492
(781) 444-9910
72 licensed beds

CMS rates The Skilled Nursing Facility At North Hill 1 out of 5 overall. Federal inspectors issued 9 citations across 7 inspections in the last three years, with $16,153 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
72
CMS facility ID
225281
Care type
Nursing home
County
Norfolk
Facility name
The Skilled Nursing Facility At North Hill
Street address
865 CENTRAL AVENUE
City / state / ZIP
Needham, MA 02492
Phone
(781) 444-9910

The Skilled Nursing Facility At North Hill is a Medicare/Medicaid-certified skilled nursing facility in Needham, Massachusetts. It is licensed for 72 beds — below the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 7 senior care facilities in Needham and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Skilled Nursing Facility At North Hill 9 times across 7 inspections in the last three years, and CMS has imposed $16,153 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
Non profit - Corporation

Registered owners & officers

4m Building Solutions, Llc
Operational control · Additional disclosable party — since 2019
A.v. Powell & Associates, Llc
Additional disclosable party — since 1999
Aqueduct Technologies, Inc
Additional disclosable party — since 2025
Babson College
Additional disclosable party — since 1978
Baker Tilly Us Llp
Additional disclosable party — since 2024
Barth, Suzanne
Director · Trustee — since 2022
Benoit, Paul
Operational control · Additional disclosable party — since 2001
Bere, Karalyn
Officer · Additional disclosable party — since 2024
Bermudez, Emily
Operational control · Additional disclosable party — since 2023
Clay & Associates, Llc
Additional disclosable party — since 2023
Corsini, Russell
Director · Trustee — since 2016
Costa, Natalie
Additional disclosable party — since 1997
Creed, Sarah
Director · Trustee — since 2015
Davis, Richard
Director · Trustee — since 2016
Downey, Susan
Director · Operational control · Additional disclosable party — since 2022
Fischer, Stephen
Director · Trustee — since 2024
Focus Technology Solutions, Inc
Additional disclosable party — since 2023
Frias, Joseph
Officer · Operational control · Additional disclosable party — since 2023
Goff, Stewart
Director · Operational control · Additional disclosable party — since 2025
Grimes, Kevin
Director · Trustee — since 2018
Handel, Elizabeth
Director · Trustee — since 2024
Health Care Continuum Specialists
Additional disclosable party — since 2023
Hoffmann, Nancy
Director · Trustee — since 2017
Jensen Hughes, Inc.
Additional disclosable party — since 2020
Mahoney, William
Director · Trustee — since 2024
Manufacturers & Traders Trust Company
Additional disclosable party — since 2012
Mellace, Susan
Director · Trustee — since 2015
Merchant, Asif
Operational control · Additional disclosable party — since 2023
Pingitore, Peter
Director · Trustee — since 2024
Prime Buchholz Llc
Additional disclosable party — since 2004
Reich Weil, Amy
Director · Trustee — since 2018
Sadia's Health and Wellness Consulting, Inc
Operational control · Additional disclosable party — since 2021
Vasconcelles, Martina Anne Oechsle
Director · Trustee — since 2016

Regulatory standing

Licensed / certified since
1985-01-10
CMS overall rating
1 of 5 stars
Health deficiencies
0 at the last standard inspection
Federal fines
$16,153 total
Last standard inspection
2026-07-22

Cost & payer profile (FY2024 cost report)

Average billed charges
$795 per day (≈ $24,170/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
4% Medicaid · 21% Medicare · 76% private/other
Occupancy
90% (fiscal year 2024)
Vs. state median
63% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds
72
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2025-07-18Health inspection3 citations
F-0605
E · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2025-08-21
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-08-21
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-08-21
2025-01-15Health inspectionComplaint-triggered2 citations
F-0684
J · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-01-29
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-01-29
2 earlier / fire-safety inspections (4 citations)
2024-07-11Health inspection3 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-08-05
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-08-05
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-08-05
2024-07-11Fire-safety inspection1 citation
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-07-31

Federal penalties

2025-01-15Fine$16,153
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225281.
How it compares in Massachusetts.
Inspection citations, 3 years
9
More than 5% of nursing homes in the state
State median: 36
Federal fines, 3 years
$16,153
More than 70% of nursing homes in the state
State median: $0
Nursing staff turnover, annual
23%
Higher than 10% of nursing homes in the state
State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the Massachusetts average on 11 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased18.6%15.8%13.5%Worse than state
Lose too much weight2.3%5.0%5.1%Better than state
With a catheter inserted and left in their bladder2.1%0.7%0.7%Worse than state
With a urinary tract infection4.5%1.7%1.5%Worse than state
Have depressive symptoms0.0%17.4%13.5%Better than state
Were physically restrained0.0%0.1%0.1%Better than state
Experiencing one or more falls with major injury3.9%3.4%3.2%Worse than state
Assessed and appropriately given the pneumococcal vaccine100.0%92.9%93.7%Near state average
Ability to walk independently worsened19.9%13.9%12.7%Worse than state
Received an antianxiety or hypnotic medication10.7%19.5%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine100.0%93.5%95.3%Near state average
With pressure ulcers7.4%4.2%4.5%Worse than state
With new or worsened bowel or bladder incontinence6.0%20.4%18.3%Better than state
Received an antipsychotic medication17.6%21.5%15.4%Better than state
Hospitalizations per 1000 long-stay resident days1.091.841.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days1.001.451.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine98.9%78.9%82.3%Better than state
Newly received an antipsychotic medication0.7%1.4%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine98.9%78.1%80.1%Better than state
Were rehospitalized after a nursing home admission26.5%25.7%23.4%Near state average
Had an outpatient emergency department visit13.0%11.8%11.8%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Where to check, and what's nearby.

Who to contact in Massachusetts

  • Licensing: Massachusetts Department of Public Health, Division of Health Care Facility Licensure and Certification
  • File a complaint: 800-462-5540 · Online
  • Long-Term Care Ombudsman: 617-222-7495. A free advocate for residents and families.
  • Adult Protective Services: 800-922-2275. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Beth Israel Deaconess Hospital - Needham, about 1.1 miles. CMS rating 5 of 5.
  • Newton-wellesley Hospital, about 2.7 miles. CMS rating 5 of 5.
  • Westwood Pembroke Health Systems, about 5.8 miles.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 9 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered