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Nursing homeFAID #1983

The Terrace of St Cloud

3855 OLD CANOE CREEK ROAD, SAINT CLOUD, FL, 34769

(407) 957-2280

www.terraceofstcloud.com

120 licensed beds

★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

3855 Old Canoe Creek Road

Saint Cloud, FL 34769

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Public record summary

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Bed capacity

120

CMS facility ID

105528

Care type

Nursing home

County

Osceola

Facility name

The Terrace of St Cloud

Street address

3855 OLD CANOE CREEK ROAD

City / state / ZIP

Saint Cloud, FL 34769

Phone

(407) 957-2280

Website

www.terraceofstcloud.com

About this facility — The Terrace of St Cloud

The Terrace of St Cloud is a Medicare/Medicaid-certified skilled nursing facility in Saint Cloud, Florida. It is licensed for 120 beds — close to the median for skilled nursing facilities in Florida (120 beds).

It is one of 17 senior care facilities in Saint Cloud and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Terrace of St Cloud 20 times across 10 inspections in the last three years, and CMS has imposed $8,512 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

Sc Ltc Holdings Llc

Direct owner · Operational control — 100% stake — since 2017

Hernandez, Ruth

Governing body · Additional disclosable party — since 2024

Roth, Daniel

Operational control · Additional disclosable party — since 2024

Subhani, Noman

Additional disclosable party — since 2024

Tapia, Jill

Indirect owner · Governing body · Additional disclosable party — since 2024

Regulatory standing

Licensed / certified since

1986-02-24

CMS overall rating

4 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

$8,512 total

Last standard inspection

2025-04-24

Nurse staffing

3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$319 per day (≈ $9,700/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

64% Medicaid · 18% Medicare · 18% private/other

Occupancy

96% (fiscal year 2023)

Vs. state median

22% below the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2025-11-05Health inspectionComplaint-triggered1 citation

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-12-05

2025-04-24Health inspection2 citations

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2025-05-24

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-05-24

6 earlier / fire-safety inspections (17 citations)

2024-07-24Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-24

2024-05-31Health inspectionComplaint-triggered1 citation

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-07-05

2023-08-24Health inspectionComplaint-triggered3 citations

F-0582

D · No harm foundFrom a complaint

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2023-09-25

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-09-25

F-0865

E · No harm found

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2023-09-25

2021-12-09Health inspection8 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-01-05

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2022-01-05

F-0656

J · Immediate jeopardy

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-01-05

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-01-05

F-0689

J · Immediate jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-01-05

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-01-05

F-0732

C · No harm found

Post nurse staffing information every day.

Corrected 2022-01-05

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-01-05

2025-04-24Fire-safety inspection3 citations

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-05-24

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-05-24

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-05-24

2023-08-24Fire-safety inspection1 citation

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-09-25

Federal penalties

2024-07-24Fine$8,512

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 105528.

Visitor reviews

What people say on Google.

3.223 ratings on Google

★Stella · 2025-04-23 · via Google
“Our HEARTBREAKING experience at The Terrace of St. Cloud LTC. In a matter of a weekend my father went from upright and alert to near lifeless and they didn't even notice. The terrace claimed my father was simply sleeping and medicated, claimed his vitals were normal, they claimed it was a coincidence of timing, they claimed his sleepiness (actually comatose state) were due to meds that were never …”

★G H · 2024-05-28 · via Google
“If I could give a review in the minus category (negative), I would. This place, is about taking people’s money and giving them sub par care. They also make changes without notice, have a horrible staff (except for a few good nurses), they treat the seniors who live there like they are disposable, take what they want from the residents thinking they can with no repercussions and I could go on. My r…”

★★illiam Diaz · 2026-05-05 · via Google
“It's extremely difficult to call for assistance when you're in pain or.another need and no one shows up. I'm praying to be out of here.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 20 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered