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Nursing homeFAID #696

The Terraces At Los Altos Health Facility

373 PINE LANE, LOS ALTOS, CA, 94022
(650) 948-8291
humangood.org
30 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
30
State license
430708050
CMS facility ID
055210
Care type
Nursing home
Facility name
The Terraces At Los Altos Health Facility
Street address
373 PINE LANE
City / state / ZIP
Los Altos, CA 94022
Phone
(650) 948-8291
Website
humangood.org
State license #
430708050

About this facility — The Terraces At Los Altos Health Facility

The Terraces At Los Altos Health Facility is a Medicare/Medicaid-certified skilled nursing facility in Los Altos, California. It is licensed for 30 beds — well below the median for skilled nursing facilities in California (98 beds).

It is one of 6 senior care facilities in Los Altos and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Terraces At Los Altos Health Facility 55 times across 11 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Humangood
Ownership type
Non profit - Corporation

Registered owners & officers

Humangood Norcal
Direct owner · Operational control · Additional disclosable party — 100% stake — since 1967
Baker Tilly Advisory Group Lp
Additional disclosable party — since 2025
Baker Tilly Us Llp
Additional disclosable party — since 2024
Baker, Judith
Director — since 2012
Battison, William
Director — since 2011
Brown, Herman
Director · Officer · Operational control — since 2013
Christopherson, Joanne
Director — since 2025
Cochrane, John
Officer · Operational control — since 2009
Feller, Irene
Director — since 2021
Ghassemi, Bethany
Officer · Operational control — since 2019
Gonzales, Deborah
Operational control — since 2022
Griffith, Alan
Director · Operational control — since 2019
Haggerty, Kevin
Operational control · Additional disclosable party — since 2024
Holmes, Michelle
Director — since 2016
Humangood
Additional disclosable party — since 1967
Humangood Socal
Operational control · Additional disclosable party — since 1967
Kelley, Albert
Director — since 2008
Mcdonald, Andrew
Officer · Operational control — since 2020
Ogus, Daniel
Officer · Operational control — since 1995
Okumu, Jacqueline
Operational control · Additional disclosable party — since 2026
Roth, Sharon
Director — since 2018
Skrypkar, Andrii
Operational control · Additional disclosable party — since 2025
U.s. Bank
Security-interest holder · Additional disclosable party — since 2018
Vangelisto, Gwen
Operational control · Additional disclosable party — since 2021
Washington Federal
Additional disclosable party — since 2020

Regulatory standing

Federal court records
4 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1967-01-01
CMS overall rating
4 of 5 stars
Health deficiencies
11 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-08-01
Nurse staffing
5.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$371 per day (≈ $11,280/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 7% Medicare · 93% private/other
Occupancy
85% (fiscal year 2023)
Vs. state median
28% below the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds
30
Licensed as
RCFE
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2025-08-01Health inspection11 citations
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2025-08-31
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-08-31
F-0640
E · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2025-08-31
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2025-08-31
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-08-31
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2025-08-31
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-08-31
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-08-31
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-08-31
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-08-31
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-08-31
2024-11-20Health inspectionComplaint-triggered1 citation
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-12-11
8 earlier / fire-safety inspections (43 citations)
2024-09-25Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-10-18
2024-05-21Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-06-20
2024-04-09Health inspectionComplaint-triggered9 citations
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-05-08
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-05-07
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-04-30
F-0700
F · No harm foundFrom a complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2024-04-29
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-05-07
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-04-30
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-04-29
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-04-30
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-05-03
2024-01-26Health inspectionComplaint-triggered3 citations
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-02-25
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-02-25
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-02-25
2023-03-10Health inspection12 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2023-04-09
F-0578
E · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2023-04-09
F-0623
E · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-04-09
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2023-04-09
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-04-09
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-04-09
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-04-09
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-04-09
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-04-09
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-04-09
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-04-09
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-04-09
2025-08-01Fire-safety inspection4 citations
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-08-15
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-08-15
K-0711
C · No harm found
Provide a written emergency evacuation plan.
Corrected 2025-08-15
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-08-15
2024-04-09Fire-safety inspection5 citations
E-0015
D · No harm found
Address subsistence needs for staff and patients.
Corrected 2024-04-08
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2024-04-08
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-04-08
K-0711
D · No harm found
Provide a written emergency evacuation plan.
Corrected 2024-04-08
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-04-08
2023-03-10Fire-safety inspection8 citations
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2023-03-31
K-0344
D · No harm found
Have an alternate power supply for its alarm system.
Corrected 2023-03-31
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-03-31
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-03-31
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-03-31
K-0711
D · No harm found
Provide a written emergency evacuation plan.
Corrected 2023-03-31
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-03-31
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-03-31
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 055210.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 55 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered