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Nursing homeFAID #13673

The Terraces of Los Gatos

800 BLOSSOM HILL ROAD, LOS GATOS, CA, 95032

(408) 357-1100

59 licensed beds

CMS rates The Terraces of Los Gatos 5 out of 5 overall. Federal inspectors issued 38 citations across 9 inspections in the last three years, with $8,190 in fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall5/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

800 Blossom Hill Road

Los Gatos, CA 95032

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Public record summary

What we can show you for free.

Bed capacity

State license

430708817

CMS facility ID

555547

Care type

Nursing home

Facility name

The Terraces of Los Gatos

Street address

800 BLOSSOM HILL ROAD

City / state / ZIP

Los Gatos, CA 95032

Phone

(408) 357-1100

Website

humangood.org

State license #

430708817

About this facility — The Terraces of Los Gatos

The Terraces of Los Gatos is a Medicare/Medicaid-certified skilled nursing facility in Los Gatos, California. It is licensed for 59 beds — below the median for skilled nursing facilities in California (98 beds).

It is one of 10 senior care facilities in Los Gatos and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Humangood, a group of 17 facilities on this site.

Federal inspectors have cited The Terraces of Los Gatos 38 times across 9 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $8,190 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Humangood

Ownership type

Non profit - Corporation

Registered owners & officers

Humangood

Indirect owner · Additional disclosable party — 100% stake — since 2016

Humangood Norcal

Direct owner · Operational control · Additional disclosable party — 100% stake — since 1993

Baker Tilly Advisory Group, Lp

Additional disclosable party — since 2025

Baker Tilly Us Llp

Additional disclosable party — since 2024

Baker, Judith

Director — since 2016

Battison, William

Director — since 2011

Borela, Jinky

Operational control · Additional disclosable party — since 2022

Brown, Herman

Director · Officer — since 2013

Christopherson, Joanne

Director — since 2025

Cochrane, John

Officer · Operational control — since 2026

Dahan, David

Operational control — since 2026

Dharmaji, Rekha

Operational control · Additional disclosable party — since 2023

Feller, Irene

Director — since 2021

Ghassemi, Bethany

Officer · Operational control — since 2019

Gonzales, Deborah

Operational control — since 2022

Griffith, Alan

Director — since 2019

Hansen

Additional disclosable party — since 2017

Holmes, Michelle

Director — since 2016

Humangood Socal

Operational control · Additional disclosable party — since 1969

Kelley, Albert

Director — since 2008

Martin, Jeannee

Operational control — since 2026

Mcdonald, Andrew

Officer · Operational control — since 2020

Ogus, Daniel

Officer · Operational control — since 2026

Penrod, William

Operational control · Additional disclosable party — since 2026

Santo, Amy

Operational control · Additional disclosable party — since 2026

U.s. Bank

Security-interest holder · Additional disclosable party — since 2018

Vangelisto, Gwen

Officer · Operational control · Additional disclosable party — since 2021

Washington Federal Bank

Additional disclosable party — since 2020

Regulatory standing

Federal court records

4 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1993-03-12

CMS overall rating

5 of 5 stars

Health deficiencies

0 at the last standard inspection

Federal fines

$8,190 total

Last standard inspection

2025-01-09

Nurse staffing

4.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$349 per day (≈ $10,610/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

0% Medicaid · 9% Medicare · 91% private/other

Occupancy

83% (fiscal year 2023)

Vs. state median

32% below the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

Licensed as

RCFE

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2024-03-21Health inspectionComplaint-triggered2 citations

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-04-04

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-04-04

2023-11-09Health inspectionComplaint-triggered2 citations

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-11-27

F-0658

G · Actual harmFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-11-27

5 earlier / fire-safety inspections (34 citations)

2022-11-14Health inspection12 citations

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2022-12-14

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2022-11-14

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-12-14

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-12-14

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-12-14

F-0757

E · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2022-12-14

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-12-14

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2022-12-14

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-12-14

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-12-14

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-12-14

F-0882

D · No harm found

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2022-12-31

2019-12-19Health inspection13 citations

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2020-01-23

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2020-01-23

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2020-01-23

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2020-01-23

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2020-01-23

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2020-01-23

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2020-01-23

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2020-01-23

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2020-01-23

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2020-01-23

F-0758

D · No harm found

Corrected 2020-01-23

F-0761

D · No harm found

Corrected 2020-01-23

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2020-01-23

2025-08-07Fire-safety inspectionComplaint-triggered1 citation

K-0344

D · No harm foundFrom a complaint

Have an alternate power supply for its alarm system.

Corrected 2025-09-02

2025-01-09Fire-safety inspection5 citations

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-02-05

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-02-05

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-02-05

K-0919

E · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2025-02-05

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-02-05

2019-12-19Fire-safety inspection3 citations

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2020-03-17

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2020-03-17

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2020-03-17

Federal penalties

2023-11-09Fine$8,190

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555547.

Quality of care & staffing

How it compares in California.

Inspection citations, 3 years

More than 13% of nursing homes in the state

State median: 65

Federal fines, 3 years

$8,190

More than 63% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

4.7

Higher than 77% of nursing homes in the state

State median: 4.3

Nursing staff turnover, annual

29%

Higher than 27% of nursing homes in the state

State median: 36%

Resident outcomes

On 18 federal quality measures, this facility does better than the California average on 7 and worse on 2. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	9.4%	10.2%	13.5%	Near state average
Lose too much weight	4.1%	4.1%	5.1%	Near state average
With a catheter inserted and left in their bladder	0.7%	0.7%	0.7%	Near state average
With a urinary tract infection	3.6%	1.2%	1.5%	Worse than state
Have depressive symptoms	0.0%	7.6%	13.5%	Better than state
Were physically restrained	0.0%	0.3%	0.1%	Better than state
Experiencing one or more falls with major injury	0.0%	1.6%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	98.8%	98.7%	93.7%	Near state average
Received an antianxiety or hypnotic medication	10.8%	13.7%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	97.9%	95.3%	Near state average
With pressure ulcers	4.5%	4.3%	4.5%	Near state average
With new or worsened bowel or bladder incontinence	29.3%	9.8%	18.3%	Worse than state
Received an antipsychotic medication	5.3%	12.3%	15.4%	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	98.7%	94.6%	82.3%	Near state average
Newly received an antipsychotic medication	0.6%	1.3%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	95.9%	93.1%	80.1%	Near state average
Were rehospitalized after a nursing home admission	23.8%	22.6%	23.4%	Near state average
Had an outpatient emergency department visit	9.7%	11.1%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0684 2 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0755 2 inspections. Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0695 2 inspections. Provide safe and appropriate respiratory care for a resident when needed.
F-0757 2 inspections. Ensure each resident’s drug regimen must be free from unnecessary drugs.

What its owners also hold

Humangood has an ownership stake on file at 17 nursing homes, averaging 4.5 of 5 on CMS's overall rating.
Humangood Norcal has an ownership stake on file at 15 nursing homes, averaging 4.5 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in California

Licensing: California Department of Public Health, Center for Health Care Quality, Licensing and Certification
File a complaint: 844-538-8766 · Online
Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Good Samaritan Hospital, about 1.4 miles. CMS rating 2 of 5.
Santa Clara Valley Medical Center, about 5.8 miles. CMS rating 2 of 5.
Kaiser Foundation Hospital-san Jose, about 8.6 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Vasona Creek Healthcare Center, Los Gatos, about 0.7 miles. CMS rating 2 of 5.
Stonebrook Health and Rehabilitation, Los Gatos, about 0.9 miles. CMS rating 5 of 5.
Cedar Creek Alzheimer's & Dementia Care, Los Gatos, about 1.0 miles. 7 state visits on record.
Mina's Elderly Carehome 2, Los Gatos, about 1.0 miles. 3 state visits on record.
Mina's Elderly Care Home 1, Los Gatos, about 1.0 miles. 1 state visits on record.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 38 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered