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Nursing homeFAID #14259

The Villa At Mountain View

2918 DUNCANVILLE RD, DALLAS, TX, 75211

(214) 467-7090

cantexcc.com/snf/the-villa-at-mountain-view

120 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Chris Coulter

Address

2918 Duncanville Rd

Dallas, TX 75211

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Public record summary

What we can show you for free.

Bed capacity

120

CMS facility ID

675783

Care type

Nursing home

County

Dallas

Facility name

The Villa At Mountain View

Street address

2918 DUNCANVILLE RD

City / state / ZIP

Dallas, TX 75211

Phone

(214) 467-7090

Website

cantexcc.com/snf/the-villa-at-mountain-view

About this facility — The Villa At Mountain View

The Villa At Mountain View is a Medicare/Medicaid-certified skilled nursing facility in Dallas, Texas. It is licensed for 120 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 247 senior care facilities in Dallas and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Villa At Mountain View 50 times across 18 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $25,390 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Cantex Continuing Care

Ownership type

For profit - Corporation

Registered owners & officers

Dallas County Hospital District

Direct owner — 100% stake — since 2015

Castaneda, Edmundo

Officer — since 2022

Cerise, Frederick

Officer — since 2014

Chretien, Kuanda

Additional disclosable party — since 2024

Scott, Trackea

Operational control · Additional disclosable party — since 2024

Villa Health Care Center Ltd Co

Operational control · Additional disclosable party — since 2015

Regulatory standing

Federal court records

18 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1999-04-29

CMS overall rating

2 of 5 stars

Health deficiencies

16 at the last standard inspection

Federal fines

$25,390 total

Last standard inspection

2025-05-15

Nurse staffing

3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$268 per day (≈ $8,150/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

82% Medicaid · 4% Medicare · 14% private/other

Occupancy

74% (fiscal year 2023)

Vs. state median

3% below the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-14Health inspectionComplaint-triggered1 citation

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-04-16

2025-12-10Health inspectionComplaint-triggered2 citations

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-12-11

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-12-11

14 earlier / fire-safety inspections (47 citations)

2025-11-24Health inspectionComplaint-triggered1 citation

F-0550

E · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-11-25

2025-09-05Health inspectionComplaint-triggered2 citations

F-0583

D · No harm foundFrom a complaint

Keep residents' personal and medical records private and confidential.

Corrected 2025-09-06

F-0761

D · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-09-06

2025-05-15Health inspectionComplaint-triggered10 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-05-20

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-06-05

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-05-20

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-01

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-05-20

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-05-20

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-05-20

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-05-20

F-0773

E · No harm foundFrom a complaint

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2025-05-20

F-0808

E · No harm foundFood safety

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2025-05-20

2025-04-11Health inspectionComplaint-triggered5 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-05-05

F-0583

D · No harm foundFrom a complaint

Keep residents' personal and medical records private and confidential.

Corrected 2025-05-05

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-05-05

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-05-05

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-05-05

2024-11-21Health inspectionComplaint-triggered4 citations

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-11-22

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-19

F-0812

E · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-22

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-11-22

2024-07-12Health inspectionComplaint-triggered3 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-08-05

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-05

F-0698

D · No harm foundFrom a complaint

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-08-05

2024-04-11Health inspection1 citation

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-05-26

2024-03-14Health inspectionComplaint-triggered1 citation

F-0677

G · Actual harmFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-03-15

2023-09-30Health inspectionComplaint-triggered1 citation

F-0761

E · No harm foundFrom a complaint

Corrected 2023-10-30

2023-08-08Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-08-09

2023-03-09Health inspection4 citations

F-0761

D · No harm found

Corrected 2023-03-10

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-03-10

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-04-09

F-0921

D · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-03-10

2025-05-15Fire-safety inspection4 citations

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-05-20

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2025-06-06

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-05-20

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-06-28

2024-04-11Fire-safety inspection7 citations

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2024-05-17

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2024-05-17

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-05-03

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-04-11

K-0711

F · No harm found

Provide a written emergency evacuation plan.

Corrected 2024-05-17

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-05-17

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-05-01

2023-03-09Fire-safety inspection3 citations

K-0325

D · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2023-03-10

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-04-08

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-03-10

Federal penalties

2025-05-15Fine$16,464

2024-11-21Fine$8,926

Total fines$25,390

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675783.

Visitor reviews

What people say on Google.

4.5260 ratings on Google

★★★★★Terry m Terry · 2026-05-07 · via Google
“I'm a resident here at The Villa and it's a very outstanding facility. Very clean and the staff is amazing. Everyone knows me by name. Melissa with Admissions checks on me everyday and makes sure all my and concerns are taken care of. If you're looking for a place for your loved ones don't hesitate to call and ask for Melissa.”

★★★★★Brooke Hollimon · 2026-07-08 · via Google
“This is a great facility. The employees are caring and it really shows. This type of work really takes compassion and care and the employees display that through their work. Jessica, Jacob, and Barbara are a few of the CNAs and they work exceptionally well.”

★Sara Sosa · 2026-07-02 · via Google
“Dont do it. My father was transferred to this facility mid day and was back in the hospital a couple of hours later for a fall. A fall so severe that it required an ambulance, emergency room and stitches. ON THE SAME DAY HE WAS TRANSFERRED THERE. Want to know the best part? We weren't even informed of the situation. We found out because my mom went to go visit. They stated they called two people,…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 50 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered