Senior Home Review
Home›Browse›California›Poway›The Villas At Poway
Nursing homeFAID #13543

The Villas At Poway

15615 POMERADO RD, POWAY, CA, 92064
(858) 613-4545
palomarucsdhealth.org/facilities/the-villas-at-poway
129 licensed beds
★★★★★5/5CMS Five-Star overall3/5 health inspections5/5 staffing5/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79Advanced Report$99
Delivered within 24–48 hours
Photo of THE VILLAS AT POWAY
Photo via Google · Shufen Wang

Public record summary

What we can show you for free.
Bed capacity
129
CMS facility ID
555301
Care type
Nursing home
County
San Diego
Facility name
The Villas At Poway
Street address
15615 POMERADO RD
City / state / ZIP
Poway, CA 92064
Phone
(858) 613-4545
Website
palomarucsdhealth.org/facilities/the-villas-at-poway

About this facility — The Villas At Poway

The Villas At Poway is a Medicare/Medicaid-certified skilled nursing facility in Poway, California. It is licensed for 129 beds — above the median for skilled nursing facilities in California (98 beds).

It is one of 35 senior care facilities in Poway and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Villas At Poway 62 times across 10 inspections in the last three years, including 7 food-safety citations, and CMS has imposed $57,124 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
Government - Hospital district

Registered owners & officers

Baker, Stephanie
Managing employee · Director · Officer — since 2022
Hansen, Diane
Managing employee · Director · Officer — since 2012
King, Hubert
Managing employee · Director · Officer — since 2022
Palomar Health
Operational control — since 1966
Piearson, Jami
Managing employee · Director — since 2019
Waishkey, Helen
Managing employee · Director · Officer — since 2021

Regulatory standing

Licensed / certified since
1988-05-05
CMS overall rating
5 of 5 stars
Health deficiencies
11 at the last standard inspection
Federal fines
$57,124 total
Last standard inspection
2025-05-22
Nurse staffing
6.9 hours per resident per day

Services & coverage

Licensed beds
129
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.
2025-05-22Health inspection11 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-06-13
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-06-13
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2025-06-13
F-0692
E · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-06-13
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-06-13
F-0726
D · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2025-06-13
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-06-13
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-06-13
F-0841
D · No harm found
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Corrected 2025-06-13
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-06-13
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-06-13
2024-10-21Health inspectionComplaint-triggered3 citations
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-10-29
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-10-29
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-10-29
8 earlier / fire-safety inspections (48 citations)
2024-02-06Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-02-23
2023-12-28Health inspectionComplaint-triggered1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-01-16
2023-09-18Health inspectionComplaint-triggered1 citation
F-0625
D · No harm foundFrom a complaint
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2023-09-30
2023-03-23Health inspection17 citations
F-0557
E · No harm found
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2023-05-15
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-05-15
F-0638
D · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2023-05-15
F-0655
E · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2023-05-15
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-05-15
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-05-15
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-05-15
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2023-05-15
F-0803
F · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-05-15
F-0804
D · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-05-15
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-05-15
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2023-05-15
F-0867
E · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2023-05-15
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-05-15
F-0882
D · No harm found
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected 2023-05-15
F-0908
F · No harm found
Keep all essential equipment working safely.
Corrected 2023-05-15
F-0925
F · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2023-05-15
2020-01-30Health inspection6 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2020-02-24
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2020-02-24
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2020-02-24
F-0800
D · No harm foundFood safety
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected 2020-02-24
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2020-02-24
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2020-02-24
2025-05-22Fire-safety inspection10 citations
E-0004
C · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2025-06-13
E-0029
C · No harm found
Develop a communication plan.
Corrected 2025-06-13
E-0032
C · No harm found
Provide primary/alternate means for communication.
Corrected 2025-06-13
K-0346
C · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2025-06-13
K-0352
C · No harm found
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Corrected 2025-06-13
K-0353
C · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-06-13
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-06-13
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-06-13
K-0711
C · No harm found
Provide a written emergency evacuation plan.
Corrected 2025-06-13
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-06-13
2023-03-23Fire-safety inspection8 citations
K-0346
C · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2023-04-19
K-0352
E · No harm found
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Corrected 2023-04-19
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-04-19
K-0354
C · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2023-04-19
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-04-19
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-04-19
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-04-19
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-04-19
2020-01-30Fire-safety inspection4 citations
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2020-02-26
K-0912
D · No harm found
Have power receptacles that are properly grounded.
Corrected 2020-02-26
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2020-02-26
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2020-02-26

Federal penalties

2024-10-21Fine$16,790
2023-12-26Fine$14,113
2023-11-13Fine$4,196
2023-11-06Fine$3,846
2023-10-30Fine$3,496
2023-10-23Fine$3,147
2023-10-17Fine$2,797
2023-10-10Fine$2,447
2023-10-02Fine$2,098
2023-09-11Fine$4,194
Total fines$57,124
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555301.

Visitor reviews

What people say on Google.
2.920 ratings on Google
★Chelsie Ray · 2025-07-23 · via Google

“Social worker Nicole will make sure that if she doesn't like you, you get no help with your loved one. We told her that we wouldn't be able to accommodate the level of care that my MIL required after several small strokes. She was in rehab for four days, she had an altered state of mind and couldn't tell you how old she was, what year it was, or who the president was, but the facility was happy to…”

★Michael Malott · 2025-08-31 · via Google

“Dear [Recipient's Name], I am writing to express my deep concern regarding the conditions at Villas at Poway following my mother's recent stay there, after her release from Palomar Hospital in August. Upon visiting the facility, I was alarmed to find that the cleanliness and overall maintenance appeared severely lacking. The carpets looked as if they had not been cleaned in months, and there were…”

★★★★★Dollita White · 2026-03-14 · via Google

“My son has been at The Villas of Poway since October & is by far better than where he came from. Everyone is so helpful & kind. My son is getting excellent care.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 62 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
$79$99 Advanced

Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered