Nursing homeFAID #3669
The Waters of Clifty Falls
★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare
Public record summary
What we can show you for free.
Bed capacity
138
CMS facility ID
155209
Care type
Nursing home
County
Jefferson
Facility name
The Waters of Clifty Falls
Street address
950 CROSS AVE
City / state / ZIP
Madison, IN 47250
Phone
(812) 273-4640
Website
About this facility — The Waters of Clifty Falls
The Waters of Clifty Falls is a Medicare/Medicaid-certified skilled nursing facility in Madison, Indiana. It is licensed for 138 beds — well above the median for skilled nursing facilities in Indiana (92 beds).
It is one of 6 senior care facilities in Madison and 507 skilled nursing facilities across Indiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited The Waters of Clifty Falls 80 times across 19 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Infinity Healthcare Consulting
Ownership type
For profit - Limited Liability company
Registered owners & officers
Handy, Shayne
Managing employee · Operational control — since 2014
Horner, John
Officer · Operational control — since 2014
Jones, Kathy
Managing employee · Operational control — since 2014
The Waters of Clifty Falls, Llc
Operational control — since 2014
Regulatory standing
Licensed / certified since
1983-01-20
CMS overall rating
1 of 5 stars
Health deficiencies
24 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-06-04
Nurse staffing
2.9 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$361 per day (≈ $10,970/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
69% Medicaid · 9% Medicare · 23% private/other
Occupancy
65% (fiscal year 2023)
Vs. state median
3% below the IN median of $373/day — full state cost breakdown
Services & coverage
Licensed beds
138
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: 8:00 AM – 4:00 PM · Tuesday: 8:00 AM – 4:00 PM · Wednesday: 8:00 AM – 4:00 PM · Thursday: 8:00 AM – 4:00 PM · Friday: 8:00 AM – 4:00 PM · Saturday: Closed · Sunday: Closed
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-14Health inspectionComplaint-triggered2 citations
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-05-29
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-05-29
2026-04-08Health inspectionComplaint-triggered2 citations
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-04-21
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-04-21
17 earlier / fire-safety inspections (76 citations)
2026-01-22Health inspectionComplaint-triggered2 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-03-02
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-03-02
2025-11-18Health inspectionComplaint-triggered2 citations
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-11-25
F-0908
D · No harm foundFrom a complaint
Keep all essential equipment working safely.
Corrected 2025-11-25
2025-10-20Health inspectionComplaint-triggered1 citation
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-10-24
2025-07-14Health inspectionComplaint-triggered2 citations
F-0740
D · No harm foundFrom a complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2025-07-25
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-07-25
2025-06-04Health inspection15 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2025-07-03
F-0583
E · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2025-07-03
F-0640
D · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2025-07-03
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-07-03
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-07-03
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-07-03
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-07-03
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2025-07-03
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-07-03
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-07-03
F-0770
D · No harm found
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2025-07-03
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-07-03
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-07-03
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-07-03
F-0921
D · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2025-07-03
2025-02-25Health inspectionComplaint-triggered2 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-01-23
F-0919
E · No harm foundFrom a complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2025-03-20
2024-08-30Health inspectionComplaint-triggered2 citations
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2024-09-19
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-09-19
2024-07-17Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-08-14
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-08-14
2024-06-24Health inspection7 citations
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-07-17
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-07-17
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-07-17
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-07-17
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-07-17
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-07-17
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-07-17
2024-04-04Health inspectionComplaint-triggered2 citations
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-04-29
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-04-29
2024-02-27Health inspectionComplaint-triggered2 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-03-08
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-08
2023-09-28Health inspectionComplaint-triggered4 citations
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-10-27
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-10-27
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-10-27
F-0744
D · No harm foundFrom a complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected 2023-10-27
2023-04-04Health inspection8 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-04-22
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-04-22
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-04-22
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-04-22
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-04-22
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2023-04-22
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-04-22
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-04-22
2025-06-04Fire-safety inspection6 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-07-18
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-07-18
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-07-18
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-07-18
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-07-18
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2025-07-18
2025-01-21Fire-safety inspectionComplaint-triggered1 citation
K-0711
F · No harm foundFrom a complaint
Provide a written emergency evacuation plan.
Corrected 2025-01-31
2024-06-24Fire-safety inspection7 citations
K-0100
E · No harm found
Meet other general requirements.
Corrected 2024-07-26
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-07-10
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-07-29
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-07-12
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-07-10
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-07-10
K-0920
B · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-07-10
2023-04-04Fire-safety inspection11 citations
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2023-06-27
K-0100
E · No harm found
Meet other general requirements.
Corrected 2023-06-27
K-0271
E · No harm found
Have exits that are accessible at all times.
Corrected 2023-06-27
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-06-27
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-06-27
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-06-27
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-06-27
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-06-27
K-0522
E · No harm found
Have an externally vented heating system.
Corrected 2023-06-27
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-06-27
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-06-27
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 155209.
Visitor reviews
What people say on Google.
2.4★★★★★40 ratings on Google
★Yakky Doodle · 2026-04-01 · via Google“Updating my review...admin responded here to my review and asked that I call or email. I want everyone who sees this review to know I have called multiple times and been sent to voicemail. I have left messages with my phone number and requested a return call. I have sent 2 emails and have NOT RECEIVED ANY RESPONSE to a call or email as of today 04/01/26. It is obvious the response on Google Review…”
★Savannah Krout · 2025-06-19 · via Google“DO NOT take your loved ones here I don't care if it's your last option or for wound care or what have you. The STAFF are bullies and neglectful. My dad was under their care for only 12 hours and they did not have his med vac hooked up which was CRITICAL for his care, did not have his meds the next morning, told him "you're fine" when requesting pain meds in the earlier evening. He had a fascioto…”
★Carol Wells · 2025-08-21 · via Google“My Dad was admitted on the evening of June 17, 2025. His diagnosis was Dementia with vivid hallucinations. The facility overdosed Daddy on insulin. The order for his insulin from the VA Hospital in Indianapolis read: Give 5 units of insulin at bedtime if blood glucose is over 70. What the facility entered into Daddy's chart was: Give 70 units of insulin at bedtime. What he was given: June 17t…”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 80 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
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Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered