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Nursing homeFAID #7057

The Westchester House

550 WHITE ROAD, CHESTERFIELD, MO, 63017

(314) 469-1200

157 licensed beds

CMS rates The Westchester House 2 out of 5 overall. Federal inspectors issued 69 citations across 10 inspections in the last three years, with $83,824 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · The Westchester House

Address

550 White Road

Chesterfield, MO 63017

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Public record summary

What we can show you for free.

Bed capacity

157

State license

058899

CMS facility ID

265338

Care type

Nursing home

Facility name

The Westchester House

Street address

550 WHITE ROAD

City / state / ZIP

Chesterfield, MO 63017

Phone

(314) 469-1200

Website

lcca.com

State license #

058899

About this facility — The Westchester House

The Westchester House is a Medicare/Medicaid-certified skilled nursing facility in Chesterfield, Missouri. It is licensed for 157 beds — well above the median for skilled nursing facilities in Missouri (97 beds).

It is one of 18 senior care facilities in Chesterfield and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Life Care Centers of America, a group of 194 facilities on this site.

Federal inspectors have cited The Westchester House 69 times across 10 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $83,824 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Consolidated Resources Health Care Fund I, Lp

Parent company

Life Care Centers of America

Ownership type

For profit - Corporation

Administrator

Christine Hopson

Registered owners & officers

Fund I Investments Limited Partnership

Direct owner · Partner — 96% stake — since 1995

Bachiel, Robert

Managing employee — since 2020

Crhc Llc

Partner — since 2017

Cross, Cindy

Officer — since 1995

Developers Investment Company Inc

Partner — since 1995

Hcf Inc

Partner — since 1995

Life Care Centers of America, Inc.

Operational control — since 1990

Thurmond, Joan

Officer — since 2000

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1988-12-12

License expires

2026-11-17

CMS overall rating

2 of 5 stars

Health deficiencies

13 at the last standard inspection

Federal fines

$83,824 total

Last standard inspection

2024-08-28

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$430 per day (≈ $13,070/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

68% Medicaid · 12% Medicare · 21% private/other

Occupancy

44% (fiscal year 2023)

Vs. state median

67% above the MO median of $257/day — full state cost breakdown

Services & coverage

Licensed beds

157

Licensed as

SNF

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2025-05-13Health inspectionComplaint-triggered3 citations

F-0557

D · No harm foundFrom a complaint

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2025-06-17

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-07-02

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-07-02

2024-08-28Health inspectionComplaint-triggered13 citations

F-0553

E · No harm found

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2024-10-03

F-0580

E · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-10-03

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-10-03

F-0661

D · No harm found

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2024-10-03

F-0677

E · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-10-03

F-0679

E · No harm found

Provide activities to meet all resident's needs.

Corrected 2024-10-03

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-10-03

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-10-03

F-0692

G · Actual harmFrom a complaint

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-10-25

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-10-03

F-0759

E · No harm foundFrom a complaint

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-10-03

F-0804

F · No harm foundFood safetyFrom a complaint

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-10-03

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-10-03

7 earlier / fire-safety inspections (53 citations)

2024-07-03Health inspectionComplaint-triggered1 citation

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2024-05-30

2024-03-01Health inspectionComplaint-triggered2 citations

F-0602

D · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2024-04-09

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-04-09

2023-06-15Health inspection15 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2023-07-28

F-0567

F · No harm found

Honor the resident's right to manage his or her financial affairs.

Corrected 2023-07-28

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-07-28

F-0607

E · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-07-28

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-07-28

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-07-28

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-07-28

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-07-28

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-07-28

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-07-28

F-0700

D · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2023-07-28

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2023-07-28

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-07-28

F-0914

D · No harm found

Provide bedrooms that don't allow residents to see each other when privacy is needed.

Corrected 2023-07-28

F-0919

D · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2023-07-28

2019-10-11Health inspection7 citations

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2019-11-27

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2019-11-20

F-0700

E · No harm found

Corrected 2019-11-20

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2019-11-20

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2019-11-20

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-11-20

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2019-11-20

2024-08-28Fire-safety inspection11 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2024-10-03

E-0030

F · No harm found

List the names and contact information of those in the facility.

Corrected 2024-10-03

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2024-10-03

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-10-03

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-10-03

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-10-03

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-10-03

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-10-03

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-10-03

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-10-03

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-10-03

2023-06-15Fire-safety inspection13 citations

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2023-07-28

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2023-07-28

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-07-28

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2023-07-28

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2023-07-28

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-07-28

K-0346

F · No harm found

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2023-07-28

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-07-28

K-0354

F · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2023-07-28

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-07-28

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-07-28

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-07-28

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-07-28

2019-10-11Fire-safety inspection4 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2019-11-27

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2019-11-20

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2019-11-20

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-11-20

Federal penalties

2024-08-28Fine$83,824

2024-08-28Medicare payment denial — 21 days

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265338.

Quality of care & staffing

How it compares in Missouri.

Inspection citations, 3 years

More than 70% of nursing homes in the state

State median: 50

Federal fines, 3 years

$83,824

More than 87% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.4

Higher than 51% of nursing homes in the state

State median: 3.4

Nursing staff turnover, annual

71%

Higher than 82% of nursing homes in the state

State median: 57%

Resident outcomes

On 21 federal quality measures, this facility does better than the Missouri average on 14 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	11.1%	17.4%	13.5%	Better than state
Lose too much weight	3.3%	5.1%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.2%	0.9%	0.7%	Better than state
With a urinary tract infection	0.7%	2.2%	1.5%	Better than state
Have depressive symptoms	15.5%	20.0%	13.5%	Better than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	2.9%	4.0%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	86.5%	84.0%	93.7%	Near state average
Ability to walk independently worsened	4.7%	15.8%	12.7%	Better than state
Received an antianxiety or hypnotic medication	18.5%	25.6%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	97.7%	90.8%	95.3%	Near state average
With pressure ulcers	5.5%	4.4%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	20.8%	17.1%	18.3%	Worse than state
Received an antipsychotic medication	13.8%	23.5%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.39	1.98	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	2.27	2.16	1.69	Near state average

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	74.9%	65.7%	82.3%	Better than state
Newly received an antipsychotic medication	4.0%	2.1%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	70.6%	61.4%	80.1%	Better than state
Were rehospitalized after a nursing home admission	21.5%	25.7%	23.4%	Better than state
Had an outpatient emergency department visit	11.3%	13.4%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0684 3 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0686 3 inspections. Provide appropriate pressure ulcer care and prevent new ulcers from developing.
K-0222 3 inspections. Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
K-0353 3 inspections. Inspect, test, and maintain automatic sprinkler systems.
F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0677 2 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.

What its owners also hold

Fund I Investments Limited Partnership has an ownership stake on file at 12 nursing homes, averaging 2.8 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Missouri

Licensing: Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation
File a complaint: 800-392-0210 · Online
Long-Term Care Ombudsman: 800-309-3282. A free advocate for residents and families.
Adult Protective Services: 800-392-0210. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

St Lukes Hospital, about 1.7 miles. CMS rating 4 of 5.
Barnes-jewish West County Hospital, about 3.7 miles. CMS rating 5 of 5.
Missouri Baptist Medical Center, about 5.4 miles. CMS rating 5 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Friendship Village Chesterfield, Chesterfield, about 0.5 miles. CMS rating 5 of 5.
Surrey Place St Lukes Hospital Skilled Nursing, Chesterfield, about 0.7 miles. CMS rating 4 of 5.
Garden View Care Center of Chesterfield, Chesterfield, about 1.4 miles. CMS rating 4 of 5.
Delmar Gardens of Chesterfield, Chesterfield, about 1.4 miles. CMS rating 3 of 5.
Mason Pointe Care Center, Chesterfield, about 1.4 miles. CMS rating 5 of 5.

Visitor reviews

What people say on Google.

3.8128 ratings on Google

★★★★★Charlotte Smith · 2026-07-26 · via Google
“My mom feels safe there. I went to visit my mom she was setting up in the bed with a smile on her face. I asked her have her nose been bleeding she said know not since she been here. Her nose bleeded every day at the old nursing home . I feel pleased with The Westchester House.”

★★★★★Craig Brockhaus · 2025-12-11 · via Google
“Unfortunately, we have been to 4 different rehab facilities with both my parents in the past 3 months. I can say without a doubt, The Westchester House has most definitely been the best experience! Even though my dad was admitted on a late afternoon, all his meds were ready to go and the staff was most compassionate and professional to all our needs. The therapy staff was with him bright and early…”

★★★★★Margie Kurka · 2026-01-29 · via Google
“We visit Garry McCracken once a month . Every time we have come in everyone is very friendly and helpful. As a Pastor and his wife, we have visited quite a few nursing homes, rehab centers, and assisted living homes, we can see how clean and orderly The Westchester House is compared to others that we visit.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

Locked

The 69 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered