Home›Browse›Michigan›Okemos›The Willows At Okemos

Nursing homeFAID #6390

The Willows At Okemos

4830 CENTRAL PARK DRIVE, OKEMOS, MI, 48864

(517) 349-3600

68 licensed beds

CMS rates The Willows At Okemos 5 out of 5 overall. Federal inspectors issued 24 citations across 9 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall4/5 health inspections5/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

4830 Central Park Drive

Okemos, MI 48864

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Public record summary

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Bed capacity

CMS facility ID

235701

Care type

Nursing home

County

Ingham

Facility name

The Willows At Okemos

Street address

4830 CENTRAL PARK DRIVE

City / state / ZIP

Okemos, MI 48864

Phone

(517) 349-3600

About this facility — The Willows At Okemos

The Willows At Okemos is a Medicare/Medicaid-certified skilled nursing facility in Okemos, Michigan. It is licensed for 68 beds — below the median for skilled nursing facilities in Michigan (100 beds).

It is one of 7 senior care facilities in Okemos and 423 skilled nursing facilities across Michigan. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Trilogy Health Services, a group of 127 facilities on this site.

Federal inspectors have cited The Willows At Okemos 24 times across 9 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Cristina Pietrowski

Parent company

Trilogy Health Services

Ownership type

For profit - Corporation

Registered owners & officers

Barney, Leigh

Officer — since 2019

Bryant, William

Officer — since 2016

Bufford, Randall

Officer — since 2019

Conner, Gregory

Officer — since 2021

Continental Merger Sub Llc

Indirect owner — since 2021

Corbin, Kathy

Managing employee — since 2011

Davis, David

Officer — since 2017

Ermiger, Joseph

Operational control — since 2020

Fightmaster, Lisa

Managing employee — since 2015

Keybank National Association

Mortgage holder — since 2018

Northstar Healthcare Income Inc

Indirect owner — since 2021

Northstar Healthcare Income Operating Partnership Lp

Indirect owner — since 2021

Prosky, Danny

Officer — since 2015

Streiff, Mathieu

Officer — since 2015

Trilogy Holdings Nt-hci, Llc

Indirect owner — since 2021

Trilogy Management Services Llc

Operational control — since 2021

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2014-09-25

CMS overall rating

5 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-04-16

Nurse staffing

3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$426 per day (≈ $12,950/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

42% Medicaid · 7% Medicare · 51% private/other

Occupancy

84% (fiscal year 2023)

Vs. state median

9% below the MI median of $466/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-04-16Health inspection7 citations

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2026-05-05

F-0638

D · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2026-05-05

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2026-05-05

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-05-05

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2026-05-05

F-0791

D · No harm found

Provide or obtain dental services for each resident.

Corrected 2026-05-05

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-05-05

2025-05-07Health inspectionComplaint-triggered2 citations

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-05-28

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-05-28

5 earlier / fire-safety inspections (15 citations)

2025-01-29Health inspectionComplaint-triggered6 citations

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-02-27

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-02-27

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-02-27

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2025-02-27

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-02-27

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-02-27

2024-08-30Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-09-30

2024-01-04Health inspection4 citations

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-02-13

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-02-13

F-0732

C · No harm found

Post nurse staffing information every day.

Corrected 2024-02-13

F-0921

F · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-02-13

2025-01-29Fire-safety inspection1 citation

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-02-27

2024-01-04Fire-safety inspection3 citations

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-02-13

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-02-13

K-0923

F · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-02-13

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 235701.

Quality of care & staffing

How it compares in Michigan.

Inspection citations, 3 years

More than 15% of nursing homes in the state

State median: 43

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.9

Higher than 55% of nursing homes in the state

State median: 3.9

Nursing staff turnover, annual

36%

Higher than 24% of nursing homes in the state

State median: 44%

Resident outcomes

On 21 federal quality measures, this facility does better than the Michigan average on 7 and worse on 2. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	14.4%	10.7%	13.5%	Worse than state
Lose too much weight	11.1%	5.5%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.8%	0.7%	0.7%	Near state average
With a urinary tract infection	1.5%	1.5%	1.5%	Near state average
Have depressive symptoms	1.6%	4.5%	13.5%	Better than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	0.0%	3.0%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	95.7%	95.4%	93.7%	Near state average
Ability to walk independently worsened	10.1%	11.1%	12.7%	Near state average
Received an antianxiety or hypnotic medication	20.2%	19.4%	19.5%	Near state average
Assessed and appropriately given the seasonal influenza vaccine	100.0%	95.5%	95.3%	Near state average
With pressure ulcers	1.7%	5.0%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	19.0%	19.4%	18.3%	Near state average
Received an antipsychotic medication	6.3%	14.7%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	1.59	1.74	1.81	Near state average
Outpatient emergency department visits per 1000 long-stay resident days	1.42	1.56	1.69	Near state average

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	86.6%	83.4%	82.3%	Near state average
Newly received an antipsychotic medication	0.6%	1.1%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	80.4%	81.5%	80.1%	Near state average
Were rehospitalized after a nursing home admission	20.9%	23.9%	23.4%	Better than state
Had an outpatient emergency department visit	11.0%	11.7%	11.8%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0684 3 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0641 2 inspections. Ensure each resident receives an accurate assessment.
F-0677 2 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.

What its owners also hold

Continental Merger Sub Llc has an ownership stake on file at 100 nursing homes, averaging 4.1 of 5 on CMS's overall rating.
Northstar Healthcare Income Operating Partnership Lp has an ownership stake on file at 45 nursing homes, averaging 4.3 of 5 on CMS's overall rating.
Northstar Healthcare Income Inc has an ownership stake on file at 45 nursing homes, averaging 4.3 of 5 on CMS's overall rating.
Trilogy Holdings Nt-hci, Llc has an ownership stake on file at 43 nursing homes, averaging 4.4 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Michigan

Licensing: Michigan Department of Licensing and Regulatory Affairs (LARA), Bureau of Survey and Certification
File a complaint: 800-882-6006 · Online
Long-Term Care Ombudsman: 866-485-9393. A free advocate for residents and families.
Adult Protective Services: 855-444-3911. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Mclaren Greater Lansing, about 4.7 miles. CMS rating 3 of 5.
Edward W Sparrow Hospital, about 6.4 miles. CMS rating 3 of 5.
Eaton Rapids Medical Center, about 20 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Medilodge of Okemos, Okemos, about 0.8 miles. CMS rating 5 of 5.
Kalkidan Afc, Okemos, about 0.9 miles.
Brookdale Meridian Mc, Haslett, about 0.9 miles.
Brookdale Meridian Al, Haslett, about 1.0 miles.
Ingham County Medical Care Facility, Okemos, about 2.0 miles. CMS rating 4 of 5.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 24 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Federal NPI Registry (NPPES)

NPI 1588087761

Monthly federal file

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered