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Nursing homeFAID #10180

Tranquility of Richmond Heights

562 RICHMOND ROAD, RICHMOND HEIGHTS, OH, 44143

(216) 291-8585

60 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections1/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

562 Richmond Road

Richmond Heights, OH 44143

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

366377

Care type

Nursing home

County

Cuyahoga

Facility name

Tranquility of Richmond Heights

Street address

562 RICHMOND ROAD

City / state / ZIP

Richmond Heights, OH 44143

Phone

(216) 291-8585

About this facility — Tranquility of Richmond Heights

Tranquility of Richmond Heights is a Medicare/Medicaid-certified skilled nursing facility in Richmond Heights, Ohio. It is licensed for 60 beds — below the median for skilled nursing facilities in Ohio (86 beds).

It is one of 4 senior care facilities in Richmond Heights and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Tranquility of Richmond Heights 59 times across 13 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Regulatory standing

Licensed / certified since

2009-05-27

CMS overall rating

2 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-05-28

Nurse staffing

3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$649 per day (≈ $19,730/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

54% Medicaid · 11% Medicare · 35% private/other

Occupancy

69% (fiscal year 2023)

Vs. state median

78% above the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-07-14Health inspectionComplaint-triggered2 citations

F-0627

D · No harm foundFrom a complaint

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Corrected 2025-07-27

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-07-27

2025-05-28Health inspectionComplaint-triggered7 citations

F-0692

D · No harm foundFrom a complaint

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-06-19

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-06-19

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-06-19

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2025-06-19

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-06-19

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-06-19

F-0887

E · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2025-06-19

9 earlier / fire-safety inspections (50 citations)

2024-10-03Health inspectionComplaint-triggered3 citations

F-0623

D · No harm foundFrom a complaint

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-10-17

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-10-17

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-10-17

2024-06-11Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-06-11

2024-04-23Health inspectionComplaint-triggered2 citations

F-0557

D · No harm foundFrom a complaint

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2024-05-06

F-0679

E · No harm foundFrom a complaint

Provide activities to meet all resident's needs.

Corrected 2024-05-06

2024-01-22Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-02-02

2023-05-18Health inspection8 citations

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-06-23

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-06-23

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-06-23

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-06-23

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-06-23

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2023-06-23

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-06-23

F-0881

F · No harm found

Implement a program that monitors antibiotic use.

Corrected 2023-06-23

2020-01-23Health inspection7 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2020-03-13

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2020-03-13

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2020-03-13

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2020-03-13

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2020-03-13

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2020-03-13

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2020-03-13

2025-05-28Fire-safety inspection10 citations

E-0030

F · No harm found

List the names and contact information of those in the facility.

Corrected 2025-06-19

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2025-06-19

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-06-19

K-0223

F · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-06-19

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-06-19

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-06-19

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-19

K-0753

E · No harm found

Have restrictions on the use of highly flammable decorations.

Corrected 2025-06-19

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-06-19

K-0920

F · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-06-19

2023-05-18Fire-safety inspection11 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2023-06-23

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-06-23

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-06-23

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-06-23

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-06-23

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-06-23

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-06-23

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-06-23

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-06-23

K-0919

F · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2023-06-23

K-0923

F · No harm found

Have proper medical gas storage and administration areas.

Corrected 2023-06-23

2020-01-23Fire-safety inspection7 citations

E-0001

F · No harm found

Establish an Emergency Preparedness Program (EP).

Corrected 2020-03-13

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2020-03-13

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2020-03-13

K-0741

F · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2020-03-13

K-0911

F · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2020-03-13

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2020-03-13

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2020-03-13

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 366377.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 59 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered