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Nursing homeFAID #7919

Troy Hills Center

200 REYNOLDS AVE, PARSIPPANY, NJ, 07054
(973) 887-8080
excelcaretroy.com
130 licensed beds

CMS rates Troy Hills Center 3 out of 5 overall. Federal inspectors issued 75 citations across 8 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall2/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of TROY HILLS CENTER
Photo via Google · Excelcare at Troy Hills

Public record summary

What we can show you for free.
Bed capacity
130
State license
061416
CMS facility ID
315138
Care type
Nursing home
Facility name
Troy Hills Center
Street address
200 REYNOLDS AVE
City / state / ZIP
Parsippany, NJ 07054
Phone
(973) 887-8080
Website
excelcaretroy.com
State license #
061416

About this facility — Troy Hills Center

Troy Hills Center is a Medicare/Medicaid-certified skilled nursing facility in Parsippany, New Jersey. It is licensed for 130 beds — close to the median for skilled nursing facilities in New Jersey (130 beds).

It is one of 3 senior care facilities in Parsippany and 348 skilled nursing facilities across New Jersey. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Genesis Healthcare, a group of 183 facilities on this site.

Federal inspectors have cited Troy Hills Center 75 times across 8 inspections in the last three years, including 6 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
200 Reynolds Avenue Operations Llc
Parent company
Genesis Healthcare
Ownership type
For profit - Limited Liability company
Administrator
-

Registered owners & officers

Genesis Operations Vi Llc
Direct owner — 100% stake — since 2015
Berg, Michael
Officer — since 2012
Bridgeford, Laura
Officer — since 2023
Fc-gen Operations Investment Llc
Indirect owner — since 2011
Gen Operations I Llc
Indirect owner — since 2011
Gen Operations Ii Llc
Indirect owner — since 2011
Genesis Administrative Services Llc
Additional disclosable party — since 2001
Genesis Healthcare Inc
Indirect owner — since 2015
Genesis Healthcare Llc
Indirect owner — since 2011
Genesis Holdings Llc
Indirect owner — since 2015
Ghc Holdings Llc
Indirect owner — since 2011
Mendelson, Avi
Officer — since 2023
Powerback Rehabilitation Llc
Additional disclosable party — since 2019
Sangitha, Ravindra
Operational control · Additional disclosable party — since 2023
Stoner, Chante
Operational control · Additional disclosable party — since 2022
Sun Healthcare Group Inc
Indirect owner — since 2015
Whitman, Arnold
Indirect owner — since 2011

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1972-06-12
License expires
2027-01-31
CMS overall rating
3 of 5 stars
Health deficiencies
15 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-04-09
Nurse staffing
3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$514 per day (≈ $15,630/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
80% Medicaid · 7% Medicare · 13% private/other
Occupancy
79% (fiscal year 2023)
Vs. state median
22% above the NJ median of $422/day — full state cost breakdown

Services & coverage

Licensed beds
130
Licensed as
LONG TERM CARE FACILITY SNF/NF
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-09Health inspectionComplaint-triggered15 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-05-08
F-0577
D · No harm found
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected 2026-05-08
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-05-08
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-05-08
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-05-08
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-05-08
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2026-05-08
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-05-08
F-0804
D · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2026-05-08
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-05-08
F-0836
D · No harm found
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected 2026-05-08
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-05-08
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2026-05-08
F-0887
D · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2026-05-08
F-0921
D · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2026-05-08
2024-11-25Health inspectionComplaint-triggered20 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-01-09
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-01-09
F-0585
E · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-01-09
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-01-09
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-01-09
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-01-09
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-01-09
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-01-09
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-01-09
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-01-09
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-01-09
F-0732
D · No harm found
Post nurse staffing information every day.
Corrected 2025-01-09
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-01-09
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-01-09
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2025-01-09
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-01-09
F-0804
D · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-01-09
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-01-09
F-0838
F · No harm found
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2025-01-09
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-01-09
4 earlier / fire-safety inspections (40 citations)
2023-02-27Health inspection15 citations
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2023-04-11
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-04-11
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-04-11
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-04-11
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-04-11
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-04-11
F-0725
F · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-04-11
F-0730
F · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2023-04-11
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-04-11
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-04-11
F-0835
L · Immediate jeopardy
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2023-04-11
F-0880
L · Immediate jeopardy
Provide and implement an infection prevention and control program.
Corrected 2023-04-11
F-0881
F · No harm found
Implement a program that monitors antibiotic use.
Corrected 2023-04-11
F-0886
K · Immediate jeopardy
Perform COVID19 testing on residents and staff.
Corrected 2023-04-11
F-0940
F · No harm found
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected 2023-04-11
2026-04-09Fire-safety inspection5 citations
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2026-05-08
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-05-08
K-0911
D · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2026-05-08
K-0912
F · No harm found
Have power receptacles that are properly grounded.
Corrected 2026-05-08
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-05-08
2024-11-25Fire-safety inspection16 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-11-25
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-01-07
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2024-11-27
K-0281
F · No harm found
Install proper backup exit lighting.
Corrected 2025-01-07
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-01-11
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2025-01-07
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-01-31
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-12-31
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-12-17
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-12-03
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-01-15
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-12-11
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-12-11
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-01-07
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2025-01-08
K-0923
F · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-11-26
2023-02-27Fire-safety inspection4 citations
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-03-23
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-03-13
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-04-11
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-03-23
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 315138.

Quality of care & staffing

How it compares in New Jersey.
Inspection citations, 3 years
75
More than 96% of nursing homes in the state
State median: 38
Federal fines, 3 years
$0
No federal fines on record
State median: $0
Nurse staffing, hours per resident per day
3.1
Higher than 5% of nursing homes in the state
State median: 3.7
Nursing staff turnover, annual
42%
Higher than 63% of nursing homes in the state
State median: 38%

Resident outcomes

On 21 federal quality measures, this facility does better than the New Jersey average on 14 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased5.4%8.3%13.5%Better than state
Lose too much weight5.4%4.7%5.1%Worse than state
With a catheter inserted and left in their bladder0.0%0.5%0.7%Better than state
With a urinary tract infection0.3%0.7%1.5%Better than state
Have depressive symptoms9.3%12.5%13.5%Better than state
Were physically restrained0.0%0.1%0.1%Better than state
Experiencing one or more falls with major injury2.0%2.3%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine89.6%93.0%93.7%Near state average
Ability to walk independently worsened13.4%7.3%12.7%Worse than state
Received an antianxiety or hypnotic medication15.6%18.8%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine91.6%96.8%95.3%Near state average
With pressure ulcers2.7%5.3%4.5%Better than state
With new or worsened bowel or bladder incontinence20.9%15.2%18.3%Worse than state
Received an antipsychotic medication11.1%12.9%15.4%Better than state
Hospitalizations per 1000 long-stay resident days1.541.961.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days0.001.051.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine37.9%79.0%82.3%Worse than state
Newly received an antipsychotic medication0.0%1.1%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine30.8%79.5%80.1%Worse than state
Were rehospitalized after a nursing home admission14.1%24.1%23.4%Better than state
Had an outpatient emergency department visit0.0%8.1%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0658 3 inspections. Ensure services provided by the nursing facility meet professional standards of quality.
  • F-0804 3 inspections. Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
  • F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-0880 3 inspections. Provide and implement an infection prevention and control program.
  • F-0558 2 inspections. Reasonably accommodate the needs and preferences of each resident.
  • F-0677 2 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.

What its owners also hold

  • Genesis Healthcare Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Gen Operations Ii Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Gen Operations I Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Genesis Healthcare Inc has an ownership stake on file at 161 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in New Jersey

  • Licensing: New Jersey Department of Health, Division of Health Facility Survey and Field Operations
  • File a complaint: 800-792-9770 · Online
  • Long-Term Care Ombudsman: 877-582-6995. A free advocate for residents and families.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Saint Clare's Hospital/ Denville Campus, about 4.6 miles. CMS rating 2 of 5.
  • Cooperman Barnabas Medical Center, about 7.7 miles. CMS rating 3 of 5.
  • Overlook Medical Center, about 9.6 miles. CMS rating 5 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.212 ratings on Google
★★★★★Rita Monachello · 2026-06-20 · via Google

“My dad has been a long term patient here, and the positive difference since Excel took over has been remarkable. My dad is better cared for, and the facility is very clean. I appreciate all the friendly staff. Overall, we’re very happy with the care my dad receives and appreciate the team’s efforts.”

★★★★★Lori Barbarisi · 2026-04-22 · via Google

“I’m so impressed with the new management of Excelcare! You can already see the positive changes— new leadership, and commitment to excellence. The team is friendly, professional, and truly cares about creating a positive experience for everyone. Excited to see all the amazing things still to come!”

★★★★★Robert Kaminski · 2026-04-03 · via Google

“Hi to whom this may concern I was a patient at the Facility for years ! I come to visit the new owners and the vists are very nice and warm they treat you like family very warm and Professional I would recommend to reside here when time comes thank you ROBERT K!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 75 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered